Travel Agent - April 14, 2008 - (Page 37)

LEFT: A model room at the Ritz-Carlton, Kapalua shows what accommodations will look like after renovations ABOVE: A zipline station at Kapalua Adventures Mountain Outpost, part of Kapalua Resort BELOW: A post-renovation model room at Grand Wailea Resort Hotel & Spa pleted an extensive $130 million renovation that included an expanded fitness center and movement studio with panoramic ocean views; specially created late-departure facilities with lockers and showers; a new pool bar and grill; and major enhancements and additions to the resort’s pools. Updated amenities include miles of new hiking and biking trails, as well as horseback riding. Another major change at The Ritz-Carlton, Kapalua is the addition of 107 one- and twobedroom, full-ownership Residential Suites. These come with fully equipped kitchens and spacious living rooms, making them a good recommendation for families. Residence Suite owners will have privileged access to all of the resort’s services. Heidi Denecke, senior sales manager, travel industry, is the travel agent liaison and can be reached at 808-665-7200 or heidi.denecke@ ritzcarlton.com. Grand Wailea Resort Hotel & Spa’s (www.grandwailea.com) children’s club, Camp Grande, is open daily year-round. Activities at the Maui resort include sand sculpting, nature walks, reef exploration and arts and crafts that allow kids to paint coconuts and make pukashell necklaces and leis. Night-camp programs include “Walkie-Talkie Tag” and sand-crab hunting. The Maui resort’s Wailea Canyon Activity Pool features nine separate pools, including a “baby beach,” seven waterslides, waterfalls, caves, white-water rapids, grottos, a whirlpool and a sauna. The Pineapple Patch at the resort’s Grand Wailea Shops has a selection of toys, games and clothing. The resort’s recently renovated Napua Tower is a private club area. Napua Tower Grand Suites are the most luxurious accommodations at the resort, measuring 5,500 square feet with large lanais that feature panoramic views of the Pacific and neighboring islands of Molokini, Kahoolawe and Lanai. The resort has 120 connecting and adjoining rooms. Parents with children who spend most of their time in the pools may prefer a groundfloor room in the resort’s Lagoon Wing, steps away from the pool area. Aside from the Grand Suites, the Deluxe Ocean View Rooms are considered to have the best views, which sweep across the Pacific. The resort’s Spa Grande has a Family Spa Suite and a special menu for teens, as well as children. The most popular children’s spa treatment is the Chocolate Coconut Massage. The travel agent liaison at the resort is Patrick Ornellas (patrick.ornellas@grandwailea. com, 866-702-9182). The Grand Hyatt Kauai’s (www.kauai.hyatt. com) pools, river pools, waterfalls, saltwater lagoon and 150-foot waterslide are big attractions for kids. Its Camp Hyatt, open daily year-round, has such activities as Hawaiian shell-bracelet making, palm-frond weaving, hula lessons and an endangered species lesson. Kids can watch the morning feeding of hundreds of colorful koi fish near Tidepools restaurant. They’ll enjoy Parrot Talk as well, held in the lobby atrium each day at 9 a.m., where they’ll learn about the resort’s hyacinth macaw, green-winged parrot, scarlet macaw and Moluccan cockatoo and they can pose for pictures with the birds perched on their arms. Children under 16 years of age are not permitted to use the spa facilities and services, although salon services are available. The most popular nearby shop for children is Sand People Kids, a half-mile away at Poipu Shopping Village. All standard guest rooms are 600 square feet, and the resort has 168 connecting units. Rooms in the Shipwreck Wing are preferable for families, since they’re convenient to the resort’s pools. All Deluxe Ocean View Rooms have exceptional views of the grounds, beach and Pacific Ocean. Of the resort’s 37 suites, Deluxe Suites are the most requested premium accommodations, measuring 1,317 to 1,877 square feet. The travel agent contacts are the resort’s CONTINUED ON PAGE 38 April 14, 2008 TravelAgent | 37 http://www.kauai.hyatt.com http://www.kauai.hyatt.com http://www.grandwailea.com

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Travel Agent - April 14, 2008 Online Now Contents Contributors From the Editor From the Publisher Europe: The châteaux-hotels of the Dordogne and Quercy in France Middle East: Although Dubai is Expanding, it is not Bursting at the Seams Pacific/Asia: Pattaya is Southeast Asia’s Sunny Paradise Pacific/Asia Briefs Las Vegas: New York City Dining Comes to Sin City Hawaii: Accommodations in Hawaii for the Entire Family Central & South America: Cayo Espanto is the Private Island Resort for Clients to Get Away from it All Caribbean: Iberostar Property Opens in Rose Hall, Jamaica Running El Casino at the Sheraton Old San Juan Africa: Africa Travel Association’s 11th Annual Symposium Spotlight on the Djibouti Palace Kempinski Cruises: Experts Share Views on the Direction Cruise Pricing is Heading Cover Story: Home Counsel Car Rental: Vacation.com Joins with Hertz to Grow Car-Rental Sales Transportation Briefs Northeast USA: Brooklyn’s Hotel Le Bleu Agent Profile: Gary Mansour of Mansour Travel Agenda: Fam Trips, Deals & Incentives, Calendar Violent Protests Halt Travel to Tibet Celebrating Company and Agency Innovations Sheraton Upgrades Brand through Renovations and Redesign Earning Opportunities and Agent Recognition In the Spotlight Editorial Index Advertising Index Classified Marketplace Trendwatch

Travel Agent - April 14, 2008

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