Travel Agent - May 12, 2008 - (Page 14) TravelAgent Essential and reserved exclusively for pros like you. GROUP EDITORIAL DIRECTOR MANAGING EDITOR RUTHANNE TERRERO, CTC, 212-895-8423, rterrero@questex.com MICHAEL BROWNE, 212-895-8251, mbrowne@questex.com EDITORIAL SENIOR EDITOR MARK ROGERS, 818-788-4890, fax 818-788-4403, mrogers@questex.com (Hawaii, Pacific/Asia) ASSOCIATE EDITOR DAVID EISEN, 212-895-8436, deisen@questex.com (Cruises, Hotels, Rental Cars) ASSOCIATE EDITOR JOE PIKE, 212-895-8286, jpike@questex.com (Caribbean, Bahamas and Bermuda; Mexico, Central and South America) ASSISTANT MANAGING EDITOR ROBERTA ROBERTI, 212-895-8289, rroberti@questex.com (Fam Trips, In the Spotlight) STORY EDITOR MACKENZIE ALLISON, 212-895-8288, mallison@questex.com (Florida, Africa, Agent Insider) STORY EDITOR JENA TESSE FOX, 212-895-8287, jfox@questex.com (Deals, Calendar of Events) WEB ASSOCIATE MANAGING EDITOR CONTRIBUTING EDITORS KIRK CASSELS, 212-895-8424; kcassels@questex.com GEORGE DOOLEY (Retail Operations, Technology, Transportation and Tour Operators) ADRIENNE ONOFRI SPECIAL OFFERS PRO-FILE JENNIFER MERRITT (Europe, Technology, Transportation and Tour Operators) LINDSAY LAMBERT, 212-895-8434, llambert@questex.com For Travel Professionals Only: StarwoodPros know the advantages of making us their first stop each morning. Expert resources. Nine of the world’s finest brands. And more Special Offers than ever before. Search & Book irresistible deals on getaways your clients have been dreaming about. They don’t travel without you. Don’t work without us. EDITORIAL OFFICES EDITORIAL FAX ERIC BUTTERMAN ERIN F. STERNTHAL SUSAN J. YOUNG (Cruises) 757 Third Avenue, 5th Floor, New York, NY 10017 212-895-8215 ART ASSOCIATE ART DIRECTOR ASSISTANT ART DIRECTOR DESIGNER JUNIOR DESIGNER PHOTO COORDINATOR DEBBIE SHEEHAN, 212-895-8429 ALBA N. NEGRÓN-DIAZ, 212-895-8427 BOGDAN MIGULSKI, 212-895-8428 KATY LIN, 212-895-8432 MELISSA BUESING, 212-895-8256 PRODUCTION PRODUCTION DIRECTOR PRODUCTION MANAGER PRODUCTION ASSOCIATE MARILYN HIRIS, 212-895-8439 SARAH B. ROSS, 212-895-8440 ANA MARIA LINDSEY, 212-895-8443 JILL ROTANELLI, 212-895-8444 212-895-8215 RESULT: Insider’s Secrets Updated Daily. PRODUCTION ASSOCIATE PRODUCTION FAX CIRCULATION GO StarwoodPro.com/ta DIRECTOR, AUDIENCE DEVELOPMENT HEIDI SPANGLER, 216-706-3705 For subscription inquiries, please call 866-344-1315. Please send address changes to: Travel Agent Magazine, PO Box 1267 Skokie, IL 60076-8267. For classifieds, contact Renee Schuster, 216-706-3769. For reprints, e-mail travelagent@reprintbuyer.com or call 800-290-5460, ext. 100. For current single copy, back issues or CD-ROM, call 866-344-1315. Outside the US, please phone 847-763-9594. Travel Agent Magazine does not verify any claims or other information appearing in any of the advertisements contained in the publication, and cannot take any responsibility for any losses or other damages incurred by readers in reliance on such content. Travel Agent Magazine welcomes unsolicited articles, manuscripts, photographs, illustrations and other materials, but cannot be held responsible for their safekeeping or return. Questex Media Group, Inc. provides certain customer contact data (such as customers’ names, addresses, phone numbers and e-mail addresses) to third parties who wish to promote relevant products, services and other opportunities which may be of interest to you. If you do not want Questex Media Group, Inc. to make your contact information available to third parties for marketing purposes, call toll-free 866-344-1315 between the hours of 8:30 a.m. and 5 p.m. CT and a customer-service representative will assist you in removing your name from Questex’s lists. Outside the U.S., call 847-763-9594. Interested? Request #004. 14 | TravelAgent May 12, 2008 http://StarwoodPro.com/ta http://StarwoodPro.com/ta http://StarwoodPro.com/ta
Table of Contents Feed for the Digital Edition of Travel Agent - May 12, 2008 Travel Agent - May 12, 2008 Online Now Contents Contributors From the Editor From the Publisher Europe: Bruges Might be One of Belgium’s Best-Kept Secrets Hawaii: Condo Resorts Provide a Plethora of Vacation Choices Pacific/Asia: Manila has Plenty to Offer Visitors of Every Taste Alaska: Icy Strait Point Offers Authentic Alaskan Adventure Pacific Northwest: Airplane Buffs and Wine Aficionados Enjoy Washington Las Vegas: Let Your Hair Down at Some of these Casual Bars Central & South America: History and Culture Beckon in Guatemala Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island Cruises: A New Musical is Making Waves on Disney Wonder San Diego Becomes a Major Cruise Port Cover Story: Top Tips for Selling in a Down Economy Rail Travel: Sightseeing and a Gourmet Meal on the Royal Livingstone Express Hotels: There is Plenty to Do at Ski Resorts in the Summer Tours: Photos from the 33rd Annual Mountain Travel Symposium Agent: Eric Ardolino has Won the Technology War Customer Relations: Ensemble Agents use CRM tools Agenda: Fam Trips, Deals & Incentives, Calendar Luxury Travel Expo Jamaica Will License Casinos Enormous Cruise Ships are Planned ResortQuest Hawaii Continues to Grow 2008 TMU Conference Recap In the Spotlight Agent Access Classified Marketplace Editorial Index Advertising Index Trendwatch Travel Agent - May 12, 2008 Travel Agent - May 12, 2008 - Travel Agent - May 12, 2008 (Page CW1) Travel Agent - May 12, 2008 - Travel Agent - May 12, 2008 (Page CW2) Travel Agent - May 12, 2008 - Travel Agent - May 12, 2008 (Page Cover1) Travel Agent - May 12, 2008 - Travel Agent - May 12, 2008 (Page Cover2) Travel Agent - May 12, 2008 - Travel Agent - May 12, 2008 (Page 1) Travel Agent - May 12, 2008 - Online Now (Page 2) Travel Agent - May 12, 2008 - Online Now (Page 3) Travel Agent - May 12, 2008 - Contents (Page 4) Travel Agent - May 12, 2008 - Contents (Page 5) Travel Agent - May 12, 2008 - Contents (Page 6) Travel Agent - May 12, 2008 - Contents (Page 7) Travel Agent - May 12, 2008 - Contributors (Page 8) Travel Agent - May 12, 2008 - Contributors (Page 9) Travel Agent - May 12, 2008 - From the Editor (Page 10) Travel Agent - May 12, 2008 - From the Editor (Page 11) Travel Agent - May 12, 2008 - From the Publisher (Page 12) Travel Agent - May 12, 2008 - From the Publisher (Page 13) Travel Agent - May 12, 2008 - From the Publisher (Page 14) Travel Agent - May 12, 2008 - From the Publisher (Page 15) Travel Agent - May 12, 2008 - From the Publisher (Page 16) Travel Agent - May 12, 2008 - From the Publisher (Page 17) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 18) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 19) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 20) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 21) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 22) Travel Agent - May 12, 2008 - Europe: Bruges Might be One of Belgium’s Best-Kept Secrets (Page 23) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 24) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 25) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 26) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 27) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 28) Travel Agent - May 12, 2008 - Hawaii: Condo Resorts Provide a Plethora of Vacation Choices (Page 29) Travel Agent - May 12, 2008 - Pacific/Asia: Manila has Plenty to Offer Visitors of Every Taste (Page 30) Travel Agent - May 12, 2008 - Pacific/Asia: Manila has Plenty to Offer Visitors of Every Taste (Page 31) Travel Agent - May 12, 2008 - Pacific/Asia: Manila has Plenty to Offer Visitors of Every Taste (Page 32) Travel Agent - May 12, 2008 - Pacific/Asia: Manila has Plenty to Offer Visitors of Every Taste (Page 33) Travel Agent - May 12, 2008 - Alaska: Icy Strait Point Offers Authentic Alaskan Adventure (Page 34) Travel Agent - May 12, 2008 - Alaska: Icy Strait Point Offers Authentic Alaskan Adventure (Page 35) Travel Agent - May 12, 2008 - Alaska: Icy Strait Point Offers Authentic Alaskan Adventure (Page 36) Travel Agent - May 12, 2008 - Alaska: Icy Strait Point Offers Authentic Alaskan Adventure (Page 37) Travel Agent - May 12, 2008 - Pacific Northwest: Airplane Buffs and Wine Aficionados Enjoy Washington (Page 38) Travel Agent - May 12, 2008 - Pacific Northwest: Airplane Buffs and Wine Aficionados Enjoy Washington (Page 39) Travel Agent - May 12, 2008 - Las Vegas: Let Your Hair Down at Some of these Casual Bars (Page 40) Travel Agent - May 12, 2008 - Las Vegas: Let Your Hair Down at Some of these Casual Bars (Page 41) Travel Agent - May 12, 2008 - Las Vegas: Let Your Hair Down at Some of these Casual Bars (Page 42) Travel Agent - May 12, 2008 - Las Vegas: Let Your Hair Down at Some of these Casual Bars (Page 43) Travel Agent - May 12, 2008 - Central & South America: History and Culture Beckon in Guatemala (Page 44) Travel Agent - May 12, 2008 - Central & South America: History and Culture Beckon in Guatemala (Page 45) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 46) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 47) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 48) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 49) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 50) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 51) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 52) Travel Agent - May 12, 2008 - Caribbean & The Bahamas: Recent Renovations Have Made the Westin Aruba Resort a Jewel of the Island (Page 53) Travel Agent - May 12, 2008 - Cruises: A New Musical is Making Waves on Disney Wonder (Page 54) Travel Agent - May 12, 2008 - Cruises: A New Musical is Making Waves on Disney Wonder (Page 55) Travel Agent - May 12, 2008 - San Diego Becomes a Major Cruise Port (Page 56) Travel Agent - May 12, 2008 - San Diego Becomes a Major Cruise Port (Page 57) Travel Agent - May 12, 2008 - San Diego Becomes a Major Cruise Port (Page 58) Travel Agent - May 12, 2008 - San Diego Becomes a Major Cruise Port (Page 59) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 60) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 61) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 62) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 63) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 64) Travel Agent - May 12, 2008 - Cover Story: Top Tips for Selling in a Down Economy (Page 65) Travel Agent - May 12, 2008 - Rail Travel: Sightseeing and a Gourmet Meal on the Royal Livingstone Express (Page 66) Travel Agent - May 12, 2008 - Rail Travel: Sightseeing and a Gourmet Meal on the Royal Livingstone Express (Page 67) Travel Agent - May 12, 2008 - Hotels: There is Plenty to Do at Ski Resorts in the Summer (Page 68) Travel Agent - May 12, 2008 - Hotels: There is Plenty to Do at Ski Resorts in the Summer (Page 69) Travel Agent - May 12, 2008 - Hotels: There is Plenty to Do at Ski Resorts in the Summer (Page 70) Travel Agent - May 12, 2008 - Hotels: There is Plenty to Do at Ski Resorts in the Summer (Page 71) Travel Agent - May 12, 2008 - Tours: Photos from the 33rd Annual Mountain Travel Symposium (Page 72) Travel Agent - May 12, 2008 - Tours: Photos from the 33rd Annual Mountain Travel Symposium (Page 73) Travel Agent - May 12, 2008 - Tours: Photos from the 33rd Annual Mountain Travel Symposium (Page 74) Travel Agent - May 12, 2008 - Tours: Photos from the 33rd Annual Mountain Travel Symposium (Page 75) Travel Agent - May 12, 2008 - Tours: Photos from the 33rd Annual Mountain Travel Symposium (Page 76) Travel Agent - May 12, 2008 - Agent: Eric Ardolino has Won the Technology War (Page 77) Travel Agent - May 12, 2008 - Customer Relations: Ensemble Agents use CRM tools (Page 78) Travel Agent - May 12, 2008 - Agenda: Fam Trips, Deals & Incentives, Calendar (Page 79) Travel Agent - May 12, 2008 - Luxury Travel Expo (Page 80) Travel Agent - May 12, 2008 - Luxury Travel Expo (Page 81) Travel Agent - May 12, 2008 - Jamaica Will License Casinos (Page 82) Travel Agent - May 12, 2008 - Enormous Cruise Ships are Planned (Page 83) Travel Agent - May 12, 2008 - Enormous Cruise Ships are Planned (Page 84) Travel Agent - May 12, 2008 - ResortQuest Hawaii Continues to Grow (Page 85) Travel Agent - May 12, 2008 - 2008 TMU Conference Recap (Page 86) Travel Agent - May 12, 2008 - In the Spotlight (Page 87) Travel Agent - May 12, 2008 - Agent Access (Page 88) Travel Agent - May 12, 2008 - Agent Access (Page 89) Travel Agent - May 12, 2008 - Agent Access (Page 90) Travel Agent - May 12, 2008 - Agent Access (Page 91) Travel Agent - May 12, 2008 - Agent Access (Page 92) Travel Agent - May 12, 2008 - Agent Access (Page 93) Travel Agent - May 12, 2008 - Agent Access (Page 94) Travel Agent - May 12, 2008 - Classified Marketplace (Page 95) Travel Agent - May 12, 2008 - Editorial Index (Page 96) Travel Agent - May 12, 2008 - Advertising Index (Page Cover3) Travel Agent - May 12, 2008 - Trendwatch (Page Cover4) Travel Agent - May 12, 2008 - Trendwatch (Page CW3) Travel Agent - May 12, 2008 - Trendwatch (Page CW4)
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