Travel Agent - May 26, 2008 - (Page 8)

Agent CONTRIBUTORS Insider Agents at Tzell Travel sound off about their favorite European hotels. “I would rank The Stafford in London at the top of my list,” says Maurice Joffe, CTC of Tzell New England in Boston. “It is just a wonderful place, with superb service and great location.” “That’s a really difficult question, and it depends entirely on what purpose I need the hotel to fulfill,” says Timothy Hennigan of The Travel Collaborative, a division of Tzell, in Somerville, MA. “Here are a few I really love for different purposes: Best to work with, most accommodating, flexible and friendly staff [is] Le Bristol in Paris and The Goring in London. Best views: Palazzo Sasso or Caruso in Ravello, Chevre D’Or in Eze and Le Meurice in Paris. Romantic charm and local character: Nisanyan Evleri in Sirince, Turkey, Sveti Stefan in Montenegro (recently purchased by Amman), Glin Castle in Ireland, Pavillon de la Reine in Paris, Hotel Ruze in Cesky Krumlov and Isle of Eriska in Scotland.” “I have two favorites for different reasons,” says Barb Ortiz of Tzell Travel in New York City. “As far as unparalleled luxury, I would say the Four Seasons in Budapest. As far as the best-kept secret, the Residenza D’Epoca in Florence, which is a 13room, boutique-style bed and breakfast.” 8 | TravelAgent May 26, 2008 is one of the newest members of Travel Agent’s team. As a techno-geek, she has contributed several articles about technology and the travel industry to Travel Agent magazine. In this issue, she examines American Express’ new Members Know website, one of many recent socialnetworking sites that connect travelers with professionals in the business (page 86). JENA TESSE FOX KATHLEEN M. MANGAN is an award-winning travel writer and a regular contributor to Travel Agent, Luxury Travel Advisor and Home-Based Travel Agent. She’s known for her in-depth Caribbean coverage, and in this issue she reports on the four Karisma Hotels and Resorts on Mexico’s Riviera Maya (page 32). “There is tremendous growth along the coastline between Cancun and Tulum, with interesting hotels offering unique amenities. It is a delight to see how hoteliers are catering to the desires of specific market niches,” says Mangan. Her work has appeared in more than 60 publications. She is shown here in her home state of Maryland. GEORGE DOOLEY, Travel Agent’s contributing editor covering retail and technology, has a long-standing reputation as a top travel industry journalist. He notes that interviewing amazingly capable travel agents with great business expertise is a joy, as is agents’ amazing willingness to share ideas and best business practices. In this issue, Dooley examines Hertz’s incentive program and how it encourages agents to book car rentals (page 80). JENNIFER GLATT frequently contributes to Travel Agent magazine, as well as sister publication Home-Based Travel Agent. In this issue, she writes about the keel-laying of Norwegian Cruise Line’s newest ship, which she attended this past month at Aker Yards in the seaside town of Saint-Nazaire, France (page 64). When not traveling, Glatt lives in Wilmington, NC, with her husband and two children. ADRIENNE ONOFRI is a contributing editor and former acting managing editor of Travel Agent. She is pictured here at the dock in Antwerp, where she embarked on the inaugural cruise of the Swiss Sapphire, the Tauck riverboat she writes about in this issue (page 56). She is also the author of the book Walking Brooklyn: 30 Tours Exploring Historical Legacies, Neighborhood Culture, Side Streets, and Waterways.

Table of Contents Feed for the Digital Edition of Travel Agent - May 26, 2008

Travel Agent - May 26, 2008 Online Now Contents Contributors From the Editor Las Vegas: New Luxury Lounges and Gourmet Restaurants Lure Non-Gambling Vacationers Europe: Bettoja Hotels Provide a Personal Touch in Italy Pacific/Asia: Kyoto Blends History and Culture in a Serene City Pacific/Asia News and Notes Mexico: Food and Service Entice at Four All-Inclusive Riviera Maya Hotels Special Supplement: The Best of Portugal with Pestana and Pousadas Mexico Deals Caribbean: Region Makes Great Strides in the Ecotour Niche Caribbean News and Notes Cruises: A look at the Swiss Sapphire River Cruiser from its Christening and Inaugural Sailing Norwegian Cruise Lines offers something new Cover Story: Selling Golf Hotels: Golf Resorts with the Budget Golfer in Mind Resorts on Florida’s Gulf Coast Offer Getaway Deals for Summer and Fall Going for Gold: Hertz Incentive Program Encourages Agents to Book Car Rentals Tours: Summer Tour Packages Make the World Affordable for Your Clients Agent Profile: Connie Majors Goes the Extra Mile Members Know: American Express Joins the Networking Bandwagon Agenda: Fam Trips, Deals & Incentives, Calendar What Makes a Professional Agent? Hawaii Tourism Adjusts to Changes Asia is the Hot New Cruise Destination The Latest Caribbean Trends In the Spotlight Classified Marketplace Editorial Index Advertising Index Trendwatch

Travel Agent - May 26, 2008

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