Travel Agent - October 13, 2008 - (Page 64)

Educational Program The Travel Institute Offerings Tuesday, 8:30AM - 12:00PM Chris J. Austin Vice President of Global Customer Partnerships, Leisure & Luxury Sales STARWOOD HOTELS & RESORTS WORLDWIDE, INC Open to travel professionals only Tuesday, 12:30PM - 7:00PM The Travel Institute Conference Experience this unique half-day workshop where “Ideas Come To Life.” This conference fosters December 2, 2008 a lively environment designed to stimulate creative thinking between agents and suppliers and to provide you with at least one new marketing or product idea that can be implemented when you return to your office. Act now to include this fabulous educational opportunity with your Luxury Travel Expo registration! Cost to attend is $55 for Travel Institute Members and $95 for Non-Members. Test for your CTA, CTC and CTIE designations Earn your certification while maximizing your time at Luxury Travel Expo. Registration can be found at www.thetravelinstitute.com. Those already enrolled in a certification program should register for the test by November 15. This testing opportunity is being made available exclusively to individuals who are registered for Luxury Travel Expo. These are exclusive offers to Luxury Travel Expo attendees only and requires a separate registration fee along with your event registration. TUESDAY, DECEMBER 2ND Greg DeClemente General Manager/COO COURTYARD TRAVEL PRE-EVENT ACCREDITATION WORKSHOPS practical tips and advice about how luxury travel professionals may most effectively market and sell luxury offerings in Kauai, Oahu, Maui Nui (Maui, Molokai and Lanai) and the Big Island of Hawaii. We invite you to explore the islands’ hidden gems, cultural experiences, luxurious hotels, and unique activities and attractions, along with the welcoming Aloha spirit. Stacey Alford, Director of Travel Industry Sales, OAHU VISITORS BUREAU Robyn Basso, CTC, Regional Director of Travel Trade Marketing, HAWAII VISITORS AND CONVENTION BUREAU Maile Horner, Director of Marketing, KAUAI VISITORS BUREAU Deanna Isbister, Director of Sales, BIG ISLAND VISITORS BUREAU Chris Kaiaokamalie, Director of Sales, Leisure, MAUI VISITORS BUREAU Julie Zadeh, CTC, Managing Director of Travel Trade Marketing, HAWAII VISITORS AND CONVENTION BUREAU 2:00PM - 3:00PM 25 Top Strategies for Selling Niche Cruises 1 CEU Our experts will outline tips, trends and tools for creating new revenue streams. How can you pamper your clients with intimate niche cruise products? Agents and cruise lines will outline: • Onboard activities for “Destination Discovery” • Off-the Beaten Path Itineraries • Pampering high-end suites and services. • Sales tips, agent resources and case studies Larry Dessler, CTC, Executive Director, NICHE CRUISE MARKETING ALLIANCE Charles Robertson, President and CEO, AMERICAN CRUISE LINES Jamie Sales, Managing Director and Co-owner, UNCOMMONCRUISES.COM Karen Wiseman, General Manager, Global Marketing and Sales Strategy, ORION EXPEDITION CRUISES 3:30PM - 4:30PM Concurrent Sessions (choose one) Educational Program, by the Japan National Tourism Organization/Visit Japan 1 CEU Please refer to Luxury Travel Expo’s official website for session description. ID Card - Going, Going, Gone? 1 CEU IATAN’s Mission is to promote professionalism, administer meaningful and impartial business standards, and to provide cost-effective products and services that benefit the travel industry. IATAN is the only body which is guided by a Board comprised of working travel professionals, travel businesses, hoteliers, cruise and airlines offering global reach and recognition. For over 2 decades IATAN has remained relevant; its accreditation, ID Card and other programs are the defacto standard which the industry looks to. Being IATAN Accredited tells global suppliers that you have met and continue to meet its impartial business criteria which are highly valued by the industry. 3:30PM - 6:30PM CLIA’s Self Assessment: Explore Your Abilities, Skills and Strengths New! First Public Offering! 15 CLIA Credits - 3 CEUs Most everyone has heard the old saying “Know Thyself.” But is that relevant in today’s world? Absolutely! Knowing your strengths, overcoming your weaknesses and applying the lessons you’ve learned from self-discovery are essential to both personal fulfillment and business success. This unique new CLIA seminar will guide you through a series of exercises to assess your professional skills. Gain valuable insight about how to excel in all you do. Dr. Marc Mancini, President, MARC MANCINI SEMINARS AND CONSULTING 12:00PM – 3:00PM CLIA’s Customer Relations Management 15 CLIA Credits - 3 CEUs Want to create the ultimate, top-notch customer service model for your agency? This course outlines a practical approach to: • Essentials of Customer Relations Management (CRM) • Benefits for you, your customers, your employees and your agency. • System requirements for CRM • Creating an agency culture where customers rule! Bernie Blomquist, MCC, CTC, Manager of Training Development, CRUISE LINES INTERNATIONAL ASSOCIATION (CLIA) 12:15PM - 1:30PM Daniel W. Mahar CEO TAUCK WORLD DISCOVERY Dr. Marc Mancini President MARC MANCINI SEMINARS AND CONSULTING Creating Buzz for Your Business: Hot Viral Marketing 1 CEU Buzz Marketing, a.k.a. Viral Marketing, is today’s hottest marketing technique. Have a creative flair but a limited budget? Come discover: • The best “buzz” tactics to build group and individual sales. • Powerful strategies to turn loyal clients into top-notch sales people and, at no cost to you! • Trendy new strategies to create the “buzz for your biz.” Bruce Tepper, CITE, CTC, Vice President, JOSELYN, TEPPER & ASSOCIATES, INC. 1:45PM - 3:15PM Aloha! Discover the Islands of Pampering Luxury, by Hawaii Visitors and Convention Bureau 1.5 CEUs Hawaii’s top tourism representatives will highlight what’s hot in the islands for 2009. They’ll offer Kathleen “Katie” Taylor President and COO FOUR SEASONS HOTELS & RESORTS Bruce Tepper CITE, CTC Vice President JOSELYN, TEPPER & ASSOCIATES, INC A complete conference program and up-to-date speaker roster can be found on our website. Mandalay Bay Resort & Casino, Las Vegas • December 2-4, 2008 http://www.thetravelinstitute.com http://www.thetravelinstitute.com http://www.UNCOMMONCRUISES.COM

Table of Contents Feed for the Digital Edition of Travel Agent - October 13, 2008

Travel Agent - October 13, 2008 Online Now Contents From the Editor Central & South America Bermuda Europe Pacific/Asia Las Vegas Florida Middle East Cruises Celebrity Continues to Grow and Adapt to the Changing Travel Climate Oasis on the Horizon Troubled Skies Agent Profile Agenda Princess Summit Unveils New Tools for Selling Cruises Tanzania Aims to Draw More U.S. Travelers Jamaica May Legalize Gambling, and New Resorts are in the Works ASTA Seeks Expanded Support from the Agent Community In the Spotlight Agent Access Classified Marketplace Editorial Index Advertising Index Trendwatch

Travel Agent - October 13, 2008

Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page Cover1) Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page Cover2) Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page 1) Travel Agent - October 13, 2008 - Online Now (Page 2) Travel Agent - October 13, 2008 - Online Now (Page 3) Travel Agent - October 13, 2008 - Contents (Page 4) Travel Agent - October 13, 2008 - Contents (Page 5) Travel Agent - October 13, 2008 - Contents (Page 6) Travel Agent - October 13, 2008 - Contents (Page 7) Travel Agent - October 13, 2008 - From the Editor (Page 8) Travel Agent - October 13, 2008 - From the Editor (Page 9) Travel Agent - October 13, 2008 - From the Editor (Page 10) Travel Agent - October 13, 2008 - From the Editor (Page 11) Travel Agent - October 13, 2008 - From the Editor (Page 12) Travel Agent - October 13, 2008 - From the Editor (Page 13) Travel Agent - October 13, 2008 - Central & South America (Page 14) Travel Agent - October 13, 2008 - Central & South America (Page 15) Travel Agent - October 13, 2008 - Central & South America (Page 16) Travel Agent - October 13, 2008 - Central & South America (Page 17) Travel Agent - October 13, 2008 - Central & South America (Page 18) Travel Agent - October 13, 2008 - Central & South America (Page 19) Travel Agent - October 13, 2008 - Bermuda (Page 20) Travel Agent - October 13, 2008 - Bermuda (Page 21) Travel Agent - October 13, 2008 - Bermuda (Page 22) Travel Agent - October 13, 2008 - Bermuda (Page 23) Travel Agent - October 13, 2008 - Bermuda (Page 24) Travel Agent - October 13, 2008 - Bermuda (Page 25) Travel Agent - October 13, 2008 - Bermuda (Page 26) Travel Agent - October 13, 2008 - Bermuda (Page 27) Travel Agent - October 13, 2008 - Bermuda (Page 28) Travel Agent - October 13, 2008 - Bermuda (Page 29) Travel Agent - October 13, 2008 - Europe (Page 30) Travel Agent - October 13, 2008 - Europe (Page 31) Travel Agent - October 13, 2008 - Europe (Page 32) Travel Agent - October 13, 2008 - Europe (Page 33) Travel Agent - October 13, 2008 - Europe (Page 34) Travel Agent - October 13, 2008 - Europe (Page 35) Travel Agent - October 13, 2008 - Pacific/Asia (Page 36) Travel Agent - October 13, 2008 - Pacific/Asia (Page 37) Travel Agent - October 13, 2008 - Las Vegas (Page 38) Travel Agent - October 13, 2008 - Las Vegas (Page 39) Travel Agent - October 13, 2008 - Florida (Page 40) Travel Agent - October 13, 2008 - Florida (Page 41) Travel Agent - October 13, 2008 - Middle East (Page 42) Travel Agent - October 13, 2008 - Middle East (Page 43) Travel Agent - October 13, 2008 - Cruises (Page 44) Travel Agent - October 13, 2008 - Cruises (Page 45) Travel Agent - October 13, 2008 - Cruises (Page 46) Travel Agent - October 13, 2008 - Cruises (Page 47) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 48) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 49) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 50) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 51) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 52) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 53) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 54) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 55) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 56) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 57) Travel Agent - October 13, 2008 - Troubled Skies (Page 58) Travel Agent - October 13, 2008 - Troubled Skies (Page 59) Travel Agent - October 13, 2008 - Agent Profile (Page 60) Travel Agent - October 13, 2008 - Agent Profile (Page 61) Travel Agent - October 13, 2008 - Agent Profile (Page 62) Travel Agent - October 13, 2008 - Agent Profile (Page 63) Travel Agent - October 13, 2008 - Agent Profile (Page 64) Travel Agent - October 13, 2008 - Agent Profile (Page 65) Travel Agent - October 13, 2008 - Agent Profile (Page 66) Travel Agent - October 13, 2008 - Agent Profile (Page 67) Travel Agent - October 13, 2008 - Agent Profile (Page 68) Travel Agent - October 13, 2008 - Agenda (Page 69) Travel Agent - October 13, 2008 - Princess Summit Unveils New Tools for Selling Cruises (Page 70) Travel Agent - October 13, 2008 - Princess Summit Unveils New Tools for Selling Cruises (Page 71) Travel Agent - October 13, 2008 - Tanzania Aims to Draw More U.S. Travelers (Page 72) Travel Agent - October 13, 2008 - Tanzania Aims to Draw More U.S. Travelers (Page 73) Travel Agent - October 13, 2008 - Jamaica May Legalize Gambling, and New Resorts are in the Works (Page 74) Travel Agent - October 13, 2008 - Jamaica May Legalize Gambling, and New Resorts are in the Works (Page 75) Travel Agent - October 13, 2008 - ASTA Seeks Expanded Support from the Agent Community (Page 76) Travel Agent - October 13, 2008 - ASTA Seeks Expanded Support from the Agent Community (Page 77) Travel Agent - October 13, 2008 - In the Spotlight (Page 78) Travel Agent - October 13, 2008 - In the Spotlight (Page 79) Travel Agent - October 13, 2008 - Agent Access (Page 80) Travel Agent - October 13, 2008 - Agent Access (Page 81) Travel Agent - October 13, 2008 - Agent Access (Page 82) Travel Agent - October 13, 2008 - Agent Access (Page 83) Travel Agent - October 13, 2008 - Agent Access (Page 84) Travel Agent - October 13, 2008 - Classified Marketplace (Page 85) Travel Agent - October 13, 2008 - Editorial Index (Page 86) Travel Agent - October 13, 2008 - Advertising Index (Page 87) Travel Agent - October 13, 2008 - Trendwatch (Page 88) Travel Agent - October 13, 2008 - Trendwatch (Page Cover3) Travel Agent - October 13, 2008 - Trendwatch (Page Cover4) 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