Travel Agent - October 13, 2008 - (Page 65) WEDNESDAY, DECEMBER 3RD 10:30AM - 11:30AM Concurrent Sessions (choose one) Navigating Choppy Waters: Luxury Cruise Execs Share “Inside Intel” 1 CEU Even luxury cruise sales are impacted by the economy. How do you sell more effectively in 2009? • “Inside Intel” from top luxury cruise executives Daniel W. Mahar, CEO, TAUCK WORLD DISCOVERY Dennis Pinto, Managing Director, MICATO SAFARIS “New Media” Wizardry: Shine with Blogs and Social Networks 1 CEU From Facebook and Myspace to Blogger and Twitter, social networks and blogs have revolutionized the Internet. They’re among the most powerful forces ever witnessed online. Now you too may leverage social media to your professional advantage. If it all sounds too technical and difficult, relax! You won’t believe how easy it really is. Anyone “can” do it, but the secret to success is in “how” you do it. We’ll show you the secrets; explain the technology; and detail easy-to-use blog and social networking options. We’ll also have some fun and send you home with a valuable new approach to growing your business. Nolan W. Burris, President and Chief Visioneer, FUTURE PROOF TRAVEL SOLUTIONS (Repeated at 11:45AM-12:45PM on Thursday, Dec. 4) Marc Kazlauskas, President, INSIGHT VACATIONS Gary Murphy, President, BRENDAN WORLDWIDE VACATIONS Kim Severini, Vice President of Sales and Strategic Marketing, RED CARNATION HOTELS Paul Wiseman, President, TRAFALGAR TOURS Guy Young, President/CEO, UNIWORLD BOUTIQUE RIVER CRUISE COLLECTION Nolan Burris President and Chief Vision-eer FUTURE PROOF TRAVEL SOLUTIONS Exploring the Benefits of Top-Notch Hosting, by Travel Counsellors 1 CEU With a presence in eight countries, more than 920 Travel Counsellors agents currently sell travel and provide superb customer service from their homebased agency businesses. Many of these agents sell to a luxury clientele who expect the very best. So what can you as a luxury agent expect from a hosting relationship with Travel Counsellors? Experts will address customer service, agent training, back-end support and the company’s innovative technology that allows you to do what’s important – focus on selling, servicing and pampering your upscale clients. • The latest sales trends, tips and techniques. • Trade case studies to give you insight and knowledge. Our experts will show you how to sell luxury cruises well despite an “ugly” economic environment. Terry Dale, President and CEO, CRUISE LINES INTERNATIONAL ASSOCIATION - Moderator Pamela C. Conover, President and CEO, THE YACHTS OF SEABOURN Mark S. Conroy, President, REGENT SEVEN SEAS CRUISES Carol Marlow, President and Managing Director, CUNARD LINE Gregg Michel, President, CRYSTAL CRUISES David Morris, Executive Vice President of Worldwide Sales and Marketing, SILVERSEA CRUISES Terry Dale President and CEO CRUISE LINES INTERNATIONAL ASSOCIATION ARIA and Vdara Welcome You to CityCenter, by MGM MIRAGE 1 CEU Be among the first to catch a glimpse inside MGM MIRAGE’s newest development, CityCenter, and learn how this ambitious multibillion dollar multi-use project will raise the bar in not only Las Vegas, but in the hospitality industry. The session will focus on ARIA Resort & Casino, the 4,004room iconic resort and casino that rises 61 stories from the heart of CityCenter with impeccable, personalized service and refined amenities and Vdara at CityCenter, a 1,495-room boutique hotel. Vdara’s distinctive location between Bellagio and ARIA balances the energy and excitement of Las Vegas with an exclusive, non-gaming environment. Learn how to effectively sell these luxury resorts prior to opening and all the amazing details that went into creating this city within a city! Gail Fitzgerald, Vice President of Hotel Sales and Marketing, ARIA RESORT AND CASINO Tara Russell, Vice President of Hotel Sales and Marketing, VDARA HOTEL CONDO Mark S. Conroy President REGENT SEVEN SEAS CRUISES 11:45AM - 12:45PM Concurrent Sessions (choose one) Pack Your Six Senses, Come to Peru, by PromPeru 1 CEU Heir to ancient cultures and a rich colonial tradition, Perú is a magical spot boasting amazing biodiversity and an immersion into culture, adventure and nature. From the stunning biodiversity of the Amazon, to the gastronomic adventures throughout the country, from the living traditions of the Andes to the high drama of the altiplano, Peru’s ability to transform the traveler remains tímeless and real. Your luxury clients may experience the country in a level of comfort and style rivaling any global destination. So pack your six senses and come explore the Land of the Incas. Jim Kane, on behalf of PROMPERU The Next Great Places! In Search of Exotic Destinations 1 CEU What’s new and unique for exotic travel in 2009? Where should your adventure clients go next? Our expert speaker will reveal: • New or emerging exotic locales destined to become “the next great places.” • Exotic destinations best for romance, families, culture and adventure. • Case studies of agent/client experiences Ignacio Maza, Executive Vice President, SIGNATURE TRAVEL NETWORK Customize and Captivate: The Changing World of Tours 1 CEU Today’s tour products are luxurious, customized and decidedly one-of-a-kind – satisfying your luxury clients’ desires for adventure, learning, culture, style and exclusivity. Join the industry’s top luxury tour executives as they address the evolution of touring and today’s hot opportunities and resources for agents: • Market “intel” on luxury tour trends • Practical and creative ways to match tour products with upscale clients • Tips and techniques for luxury agents to prosper with luxury tour products Ignacio Maza Executive Vice President SIGNATURE TRAVEL NETWORK Diamond Sharp Profits in Selling Tours & River Cruises, by TravCorp USA: Brendan Worldwide Vacations, Insight Vacations, Red Carnation Hotels, Trafalgar Tours, and Uniworld Boutique River Cruise Collection 1 CEU TravCorp USA fields a diverse portfolio of quality travel brands that strongly appeal to luxury clients. Join the brand’s executive team as they unveil “inside intel” for agents about: • Hot, new sales techniques to help you close the sale • New products, programs and features • Practical tips for selling tours and river cruises • Ways to earn high commission Educational Session, by American Express 1 CEU Please refer to Luxury Travel Expo’s official website for session description. David Morris Executive Vice President of Worldwide Sales & Marketing SILVERSEA CRUISES Anchor Event: Travel Week 2008 Dennis Pinto Managing Director MICATO SAFARIS Register today for $60 at www.LuxuryTravelExpo.com http://www.LuxuryTravelExpo.com http://www.LuxuryTravelExpo.com
Table of Contents Feed for the Digital Edition of Travel Agent - October 13, 2008 Travel Agent - October 13, 2008 Online Now Contents From the Editor Central & South America Bermuda Europe Pacific/Asia Las Vegas Florida Middle East Cruises Celebrity Continues to Grow and Adapt to the Changing Travel Climate Oasis on the Horizon Troubled Skies Agent Profile Agenda Princess Summit Unveils New Tools for Selling Cruises Tanzania Aims to Draw More U.S. Travelers Jamaica May Legalize Gambling, and New Resorts are in the Works ASTA Seeks Expanded Support from the Agent Community In the Spotlight Agent Access Classified Marketplace Editorial Index Advertising Index Trendwatch Travel Agent - October 13, 2008 Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page Cover1) Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page Cover2) Travel Agent - October 13, 2008 - Travel Agent - October 13, 2008 (Page 1) Travel Agent - October 13, 2008 - Online Now (Page 2) Travel Agent - October 13, 2008 - Online Now (Page 3) Travel Agent - October 13, 2008 - Contents (Page 4) Travel Agent - October 13, 2008 - Contents (Page 5) Travel Agent - October 13, 2008 - Contents (Page 6) Travel Agent - October 13, 2008 - Contents (Page 7) Travel Agent - October 13, 2008 - From the Editor (Page 8) Travel Agent - October 13, 2008 - From the Editor (Page 9) Travel Agent - October 13, 2008 - From the Editor (Page 10) Travel Agent - October 13, 2008 - From the Editor (Page 11) Travel Agent - October 13, 2008 - From the Editor (Page 12) Travel Agent - October 13, 2008 - From the Editor (Page 13) Travel Agent - October 13, 2008 - Central & South America (Page 14) Travel Agent - October 13, 2008 - Central & South America (Page 15) Travel Agent - October 13, 2008 - Central & South America (Page 16) Travel Agent - October 13, 2008 - Central & South America (Page 17) Travel Agent - October 13, 2008 - Central & South America (Page 18) Travel Agent - October 13, 2008 - Central & South America (Page 19) Travel Agent - October 13, 2008 - Bermuda (Page 20) Travel Agent - October 13, 2008 - Bermuda (Page 21) Travel Agent - October 13, 2008 - Bermuda (Page 22) Travel Agent - October 13, 2008 - Bermuda (Page 23) Travel Agent - October 13, 2008 - Bermuda (Page 24) Travel Agent - October 13, 2008 - Bermuda (Page 25) Travel Agent - October 13, 2008 - Bermuda (Page 26) Travel Agent - October 13, 2008 - Bermuda (Page 27) Travel Agent - October 13, 2008 - Bermuda (Page 28) Travel Agent - October 13, 2008 - Bermuda (Page 29) Travel Agent - October 13, 2008 - Europe (Page 30) Travel Agent - October 13, 2008 - Europe (Page 31) Travel Agent - October 13, 2008 - Europe (Page 32) Travel Agent - October 13, 2008 - Europe (Page 33) Travel Agent - October 13, 2008 - Europe (Page 34) Travel Agent - October 13, 2008 - Europe (Page 35) Travel Agent - October 13, 2008 - Pacific/Asia (Page 36) Travel Agent - October 13, 2008 - Pacific/Asia (Page 37) Travel Agent - October 13, 2008 - Las Vegas (Page 38) Travel Agent - October 13, 2008 - Las Vegas (Page 39) Travel Agent - October 13, 2008 - Florida (Page 40) Travel Agent - October 13, 2008 - Florida (Page 41) Travel Agent - October 13, 2008 - Middle East (Page 42) Travel Agent - October 13, 2008 - Middle East (Page 43) Travel Agent - October 13, 2008 - Cruises (Page 44) Travel Agent - October 13, 2008 - Cruises (Page 45) Travel Agent - October 13, 2008 - Cruises (Page 46) Travel Agent - October 13, 2008 - Cruises (Page 47) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 48) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 49) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 50) Travel Agent - October 13, 2008 - Celebrity Continues to Grow and Adapt to the Changing Travel Climate (Page 51) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 52) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 53) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 54) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 55) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 56) Travel Agent - October 13, 2008 - Oasis on the Horizon (Page 57) Travel Agent - October 13, 2008 - Troubled Skies (Page 58) Travel Agent - October 13, 2008 - Troubled Skies (Page 59) Travel Agent - October 13, 2008 - Agent Profile (Page 60) Travel Agent - October 13, 2008 - Agent Profile (Page 61) Travel Agent - October 13, 2008 - Agent Profile (Page 62) Travel Agent - October 13, 2008 - Agent Profile (Page 63) Travel Agent - October 13, 2008 - Agent Profile (Page 64) Travel Agent - October 13, 2008 - Agent Profile (Page 65) Travel Agent - October 13, 2008 - Agent Profile (Page 66) Travel Agent - October 13, 2008 - Agent Profile (Page 67) Travel Agent - October 13, 2008 - Agent Profile (Page 68) Travel Agent - October 13, 2008 - Agenda (Page 69) Travel Agent - October 13, 2008 - Princess Summit Unveils New Tools for Selling Cruises (Page 70) Travel Agent - October 13, 2008 - Princess Summit Unveils New Tools for Selling Cruises (Page 71) Travel Agent - October 13, 2008 - Tanzania Aims to Draw More U.S. Travelers (Page 72) Travel Agent - October 13, 2008 - Tanzania Aims to Draw More U.S. Travelers (Page 73) Travel Agent - October 13, 2008 - Jamaica May Legalize Gambling, and New Resorts are in the Works (Page 74) Travel Agent - October 13, 2008 - Jamaica May Legalize Gambling, and New Resorts are in the Works (Page 75) Travel Agent - October 13, 2008 - ASTA Seeks Expanded Support from the Agent Community (Page 76) Travel Agent - October 13, 2008 - ASTA Seeks Expanded Support from the Agent Community (Page 77) Travel Agent - October 13, 2008 - In the Spotlight (Page 78) Travel Agent - October 13, 2008 - In the Spotlight (Page 79) Travel Agent - October 13, 2008 - Agent Access (Page 80) Travel Agent - October 13, 2008 - Agent Access (Page 81) Travel Agent - October 13, 2008 - Agent Access (Page 82) Travel Agent - October 13, 2008 - Agent Access (Page 83) Travel Agent - October 13, 2008 - Agent Access (Page 84) Travel Agent - October 13, 2008 - Classified Marketplace (Page 85) Travel Agent - October 13, 2008 - Editorial Index (Page 86) Travel Agent - October 13, 2008 - Advertising Index (Page 87) Travel Agent - October 13, 2008 - Trendwatch (Page 88) Travel Agent - October 13, 2008 - Trendwatch (Page Cover3) Travel Agent - October 13, 2008 - Trendwatch (Page Cover4)
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