Travel Agent - November 10, 2008 - (Page S2)

Get Into Their Comfort Zone: Meeting the Essential Needs of Long-Haul Flyers This photo and main cover image courtesy of Cathay Paciﬁc Airways to ﬂy perchance to sleep When booking a ﬂight for a corporate client or long-haul leisure traveler, consider how important it is for your clients to arrive at their destination well rested and ready to do business or get the most out of their vacation. A recent report by the U.S. Centers for Disease Control and Prevention indicates that Americans aren’t getting enough sleep. The CDC surveyed 19,589 adults in four states: New York, Hawaii, Delaware and Rhode Island. Ten percent reported they did not get enough sleep or rest every single day of the prior month, and 38 percent said they did not get enough in seven or more days in the prior month. More speciﬁcially, according to the Ypartnership/Yankelovich, Inc. National Business Travel MONITOR, almost half of business travelers reported they don’t get enough sleep on business trips. Thereby lies the importance of the lie-ﬂat seat and other comfort innovations that airlines have implemented — and continue to emphasise — over the past decade. lie-ﬂat seats The lie-ﬂat seat, which reclines 170 to 180 degrees to provide a more natural position for a long nap or good night’s sleep, is becoming an increasingly important perk in the eyes of business travelers and other long-haul ﬂyers. So it’s clear that this could be a major selling point for business men and women who have to hit the ground running after landing and aircraft ever built,” a claim largely attributed need to be fully alert and rested to attend an to the carrier’s new Singapore Airlines Suites. important client meeting or conference. These In these very private quarters, the bed is not seats also offer comfortable width (19 to 35 carved out of a reclining seat, rather, it’s a inches) and a generous pitch in their upright separate full-sized plush mattress. EVA Air positions. This is also an important sellnow offers Asia’bound ﬂyers Premium Laurel ing point for clients embarking on long-haul business class gives passengers ﬁxed-shell, ﬂights, as it gives passengers plenty of room lie-ﬂat seats in a 2-2-2 conﬁguration that have a in which to stretch the legs. Business and generous 61-inch pitch, 22-inch width ﬁrst class sections also has more room overall North American carriers had been lagging in which to move around and, combined with behind in this regard, and stories in such pubgenerous seat pitch, helps avoid the possibillications as The Wall Street Journal indicated ity of developing deep vein thrombosis (DVT). many Americans believed foreign carriers British Airways and Virgin Atlantic were at offered superior service and amenities — and the forefront of the lie-ﬂat-seat revolution, but they’re willing to pay more to get them. This other carriers quickly followed suit. began to change last year, however, with Cathay Paciﬁc is phasing in luxury cabins North American airlines making a concerted on its long-haul ﬂights and promises fully effort to even the playing ﬁeld, including re-ﬁtﬂat beds in business class. South African ting their planes with lie-ﬂat seats in business Airways’ Premium Business Class lie-ﬂat seat, for example, provides a 73-inch pitch and Air India’s Executive Class seats offer a 76-inch pitch. Air India’s Executive Class ﬂat-bed seats are 19.5 inches in width, offer a 76-inch pitch and 180 degree recline, and feature a large back-shell and privacy dividers between seats. Singapore Airlines ushered in a new era for itself in March when it began ﬂying new A380 planes from London to Singapore. It’s billed Air Canada as the “quietest large passenger 2 Business & First Class SPECIALIST 2.0

Table of Contents Feed for the Digital Edition of Travel Agent - November 10, 2008

Travel Agent - November 10, 2008 Reality Check Online Now Contents Contributors From the Editor Special Supplemement: Business & First Class Travel Specialist 2.0 Hawaii: Art Lovers will Appreciate the Islands’ Offerings Europe: Barcelona is Blooming with Terrific Hotels Pacific/Asia: French Colonial and Asian Styles Blend in Hanoi Alaska: Adventure Abounds In and Around Juneau Canada: Edmonton is Canada’s “Festival City” Las Vegas: Where to Find Inner Peace in Sin City Central & South America: Buenos Aires Brings European Flavor to Argentina Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts The Slot Spot River Cruises: European Itineraries Offer Convenience and Value Cover Story: Selling Mexico Car Rentals: Tapping an Underappreciated Revenue Source Consortia Profile: Ensemble Travel Group Launches New Initiatives and Tools Luxury Travel Expo WESTA Offers Growth Opportunities for Agents Hawaii Gets New Inter-Island Service Caribbean, Mexico Ramp Up Resort Plans Classified Marketplace In the Spotlight Agent Access Editorial Index Advertising Index

Travel Agent - November 10, 2008

Travel Agent - November 10, 2008 - Travel Agent - November 10, 2008 (Page Cover1) Travel Agent - November 10, 2008 - Travel Agent - November 10, 2008 (Page Cover) Travel Agent - November 10, 2008 - Travel Agent - November 10, 2008 (Page 1) Travel Agent - November 10, 2008 - Travel Agent - November 10, 2008 (Page 2) Travel Agent - November 10, 2008 - Travel Agent - November 10, 2008 (Page 3) Travel Agent - November 10, 2008 - Reality Check (Page 4) Travel Agent - November 10, 2008 - Reality Check (Page 5) Travel Agent - November 10, 2008 - Online Now (Page 6) Travel Agent - November 10, 2008 - Online Now (Page 7) Travel Agent - November 10, 2008 - Contents (Page 8) Travel Agent - November 10, 2008 - Contents (Page 9) Travel Agent - November 10, 2008 - Contents (Page 10) Travel Agent - November 10, 2008 - Contents (Page 11) Travel Agent - November 10, 2008 - Contributors (Page 12) Travel Agent - November 10, 2008 - Contributors (Page 13) Travel Agent - November 10, 2008 - From the Editor (Page 14) Travel Agent - November 10, 2008 - From the Editor (Page 15) Travel Agent - November 10, 2008 - From the Editor (Page 16) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S1) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S2) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S3) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S4) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S5) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S6) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S7) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page S8) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page 25) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page 26) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page 27) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page 28) Travel Agent - November 10, 2008 - Special Supplemement: Business & First Class Travel Specialist 2.0 (Page 29) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 30) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 31) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 32) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 33) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 34) Travel Agent - November 10, 2008 - Hawaii: Art Lovers will Appreciate the Islands’ Offerings (Page 35) Travel Agent - November 10, 2008 - Europe: Barcelona is Blooming with Terrific Hotels (Page 36) Travel Agent - November 10, 2008 - Europe: Barcelona is Blooming with Terrific Hotels (Page 37) Travel Agent - November 10, 2008 - Europe: Barcelona is Blooming with Terrific Hotels (Page 38) Travel Agent - November 10, 2008 - Europe: Barcelona is Blooming with Terrific Hotels (Page 39) Travel Agent - November 10, 2008 - Pacific/Asia: French Colonial and Asian Styles Blend in Hanoi (Page 40) Travel Agent - November 10, 2008 - Pacific/Asia: French Colonial and Asian Styles Blend in Hanoi (Page 41) Travel Agent - November 10, 2008 - Pacific/Asia: French Colonial and Asian Styles Blend in Hanoi (Page 42) Travel Agent - November 10, 2008 - Pacific/Asia: French Colonial and Asian Styles Blend in Hanoi (Page 43) Travel Agent - November 10, 2008 - Alaska: Adventure Abounds In and Around Juneau (Page 44) Travel Agent - November 10, 2008 - Alaska: Adventure Abounds In and Around Juneau (Page 45) Travel Agent - November 10, 2008 - Canada: Edmonton is Canada’s “Festival City” (Page 46) Travel Agent - November 10, 2008 - Canada: Edmonton is Canada’s “Festival City” (Page 47) Travel Agent - November 10, 2008 - Canada: Edmonton is Canada’s “Festival City” (Page 48) Travel Agent - November 10, 2008 - Canada: Edmonton is Canada’s “Festival City” (Page 49) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 50) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 51) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 52) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 53) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 54) Travel Agent - November 10, 2008 - Las Vegas: Where to Find Inner Peace in Sin City (Page 55) Travel Agent - November 10, 2008 - Central & South America: Buenos Aires Brings European Flavor to Argentina (Page 56) Travel Agent - November 10, 2008 - Central & South America: Buenos Aires Brings European Flavor to Argentina (Page 57) Travel Agent - November 10, 2008 - Central & South America: Buenos Aires Brings European Flavor to Argentina (Page 58) Travel Agent - November 10, 2008 - Central & South America: Buenos Aires Brings European Flavor to Argentina (Page 59) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 60) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 61) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 62) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 63) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 64) Travel Agent - November 10, 2008 - Caribbean, The Bahamas & Bermuda: Romance and History Meet in St. Kitts (Page 65) Travel Agent - November 10, 2008 - The Slot Spot (Page 66) Travel Agent - November 10, 2008 - The Slot Spot (Page 67) Travel Agent - November 10, 2008 - River Cruises: European Itineraries Offer Convenience and Value (Page 68) Travel Agent - November 10, 2008 - River Cruises: European Itineraries Offer Convenience and Value (Page 69) Travel Agent - November 10, 2008 - River Cruises: European Itineraries Offer Convenience and Value (Page 70) Travel Agent - November 10, 2008 - River Cruises: European Itineraries Offer Convenience and Value (Page 71) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 72) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 73) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 74) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 75) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 76) Travel Agent - November 10, 2008 - Cover Story: Selling Mexico (Page 77) Travel Agent - November 10, 2008 - Car Rentals: Tapping an Underappreciated Revenue Source (Page 78) Travel Agent - November 10, 2008 - Car Rentals: Tapping an Underappreciated Revenue Source (Page 79) Travel Agent - November 10, 2008 - Consortia Profile: Ensemble Travel Group Launches New Initiatives and Tools (Page 80) Travel Agent - November 10, 2008 - Consortia Profile: Ensemble Travel Group Launches New Initiatives and Tools (Page 81) Travel Agent - November 10, 2008 - Luxury Travel Expo (Page 82) Travel Agent - November 10, 2008 - WESTA Offers Growth Opportunities for Agents (Page 83) Travel Agent - November 10, 2008 - WESTA Offers Growth Opportunities for Agents (Page 84) Travel Agent - November 10, 2008 - Hawaii Gets New Inter-Island Service (Page 85) Travel Agent - November 10, 2008 - Hawaii Gets New Inter-Island Service (Page 86) Travel Agent - November 10, 2008 - Caribbean, Mexico Ramp Up Resort Plans (Page 87) Travel Agent - November 10, 2008 - Classified Marketplace (Page 88) Travel Agent - November 10, 2008 - In the Spotlight (Page 89) Travel Agent - November 10, 2008 - Agent Access (Page 90) Travel Agent - November 10, 2008 - Agent Access (Page 91) Travel Agent - November 10, 2008 - Agent Access (Page 92) Travel Agent - November 10, 2008 - Agent Access (Page 93) Travel Agent - November 10, 2008 - Agent Access (Page 94) Travel Agent - November 10, 2008 - Editorial Index (Page 95) Travel Agent - November 10, 2008 - Advertising Index (Page 96) Travel Agent - November 10, 2008 - Advertising Index (Page Cover3) Travel Agent - November 10, 2008 - Advertising Index (Page Cover4) 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