Travel Agent - December 8, 2008 - (Page 42)

DESTINATIONS CONTINUED FROM PAGE 41 need not fear children running around or making noise in the rooms—families with kids are “strategically placed” above the restaurant. Speaking of which, the restaurant, XO Le Restaurant, is now located in what used to be the bank’s lobby. Guests can enjoy breakfast, lunch, afternoon tea, a cocktail hour (from 5 p.m. to 7 p.m.) and dinner. For reservations, call 514-841-5000 or 866-841-3111. To view the menu, visit www.xolerestaurant.com. Businesses booking space for meetings are cutting down on the number of people they send and “are looking for smaller hotels like ours,” Bottois says. Small groups are placed on separate floors. Guests will find the latest technology here, but it is unobtrusive. Security, too, is very high for a small hotel, Bottois points out, but, again, it is not “in your face.” The XO Restaurant is a full-service establishment at the Montreal hotel Service Without Sacrifice Ultimately, what is drawing people to the St- James is its unwavering luxury. People are cautious about money, but the desire for luxury is still there, Bottois notes. The Hotel Le St-James is ensuring this by providing more without sacrificing the price. For example, they’ve added complimentary valet service. No other hotel in Montreal has done that because of legal reasons involving livery cab contracts. (The St-James has circumvented this problem simply by purchasing its own fleet, which consists of a Rolls-Royce Phantom, Maybach 57S and Chic | Unique | Contemporary | Calgary’s Premier Boutique-Style Hotel Jet set yourself apart. A-list approved for the urban adventurer. a Bentley Continental GT.) Another example is the complimentary hot breakfast for guests staying in Junior Suites or higher. “We are small,” Bottois says, “and can maintain service without sacrificing everything.” Bottois says that Hotel Le St-James is prepared to meet any guest’s needs. He told us of one occasion when a celebrity wanted a dance floor built in one of the suite’s bedrooms. This required technicians to come in and dismantle some of the furniture, but the guest got what he wanted. On another occasion, an entertainer, who had an evening performance, was staying at the hotel while early-morning construction was going on nearby. While the hotel staff could not stop the construction, the concierge found a company that was able to insulate the entire floor from the outside with special material. The upshot is that the celebrity heard nothing from the outside world after that. Peaceful and Private The onsite spa is a small, yet elegant room that accommodates one person or couple at a time, making it a completely private experience. The atmosphere of the room, accented in brickwork, marble and candles, is understated and peaceful. To arrange reservations at the hotel or spa or any special requests, Bottois says that travel agents can speak to any of the hotel’s six concierges, all of whom are Golden Key Concierges (the only ones in Montreal), meaning they have been highly trained and passed a special test. They are all cross-trained and everyone is capable of meeting anyone’s needs, according to Bottois. Bottois himself can be contacted at obottois@hotellestjames.com or 514-841-3111. I 119 – 12 Ave SW | Calgary, AB | T2R 0G8 Ph 403.266.4611 | Fax 403.237.0978 Email info@hotelarts.ca www.hotelarts.ca CONNECTING YOU Agents sending clients to Canada should visit www. travelagentcentral.com/canada 42 | TravelAgent December 8, 2008 http://www.xolerestaurant.com http://www.hotelarts.ca http://www.hotelarts.ca http://www.travelagentcentral.com/canada http://www.travelagentcentral.com/canada

Table of Contents Feed for the Digital Edition of Travel Agent - December 8, 2008

Travel Agent - December 8, 2008 Reality Check On the Web Contents Contributors From the Editor Europe: Scotland Begins a Yearlong Heritage Celebration Pacific/Asia: Singapore’s Hotel Scene is Vibrant, Inventive and Luxe Egypt: Building Tourism was the Key Topic at the ATS Fall Conference in Cairo Hawaii: Oahu’s North Shore has a Gentle, Laid-Back Ambiance Special Insert: US Airways Vacations—Universal Orlando Master Specialist Canada: The Hotel Le St-James Offers a Taste of Elegance Las Vegas: Sin City May Not See Deals this Good for a Long Time Florida: The Eden Roc Hotel Re-Emerges after a Major Overhaul Central & South America: Chile is an Emerging Hot Spot Caribbean, The Bahamas & Bermuda: Barbados Hotel Undergoes Major Renovation A Jamaica Tourism Official Shares the Island’s Plans Two Little-Known Caribbean Properties are Worth a Look Cruises: 10 Reasons to Love the Ruby Princess Cover Story: Religious Tourism - Faith-Based Vacations are a Growing Niche, and Are Taking Off in Surprising Ways Delta Takes Off: The Delta/Northwest Merger canReshape the Aviation Industry Tours: Traveling in Style with NWA WorldVacations Agent Profile: This Full-Service Agency Turns personalized Service into an Art New Web Trends: Services Aim to Increase Agent Sales Agenda: Fam Trips, Deals & Incentives, Calendar Celebrity Solstice Hosts Forum for Economic Discussion Cap Juluca to Reopen in Anguilla Hawaii Seeks New Tourism Angles IWV: Scam or Opportunity? In the Spotlight Agent Access Classified Marketplace Editorial Index Advertising Index Special Supplement: South Africa: Your Journey Begins Here

Travel Agent - December 8, 2008

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