DOCUMENT Magazine - August/September 2008 - (Page Cover1)

DOCUMENTmedia.com aug-sept.08 SIX THINGS EVERY EXECUTIVE SHOULD KNOW ABOUT EMAIL P.10 MARKUP WHAT? GETTING TO THE BOTTOM OF XML AND OTHERS P.18 mapping the document life cycle SCHEDULING FOR RETENTION — A DO OR DON’T P.38 DOCUMENT meet TRANSPROMO p.22 THIS WAY TO THE WEB P.14 The Art of Collecting the Right Data P.20 Moving toward the next generation of customer service — the e-commerce and on-demand world A historical perspective on forms design and image capture technology http://DOCUMENTmedia.com

Table of Contents for the Digital Edition of DOCUMENT Magazine - August/September 2008

DOCUMENT Magazine - August/September 2008
Contents
Ad Index
Editor’s View
BPM: Improving the Way You Process
Research Desk
Contributors
The Compliance Shadow
This Way to the Web
Make Your Mark
The Art of Collecting the Right Data
Document Meet TransPromo
Practice Makes Perfect
The Checks & Balances of Your E-Discovery
The New Frontier in Transaction Document Capture
Schedule Me In
New Products

DOCUMENT Magazine - August/September 2008

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