DOCUMENT Magazine - December 2008 - (Page 6)

1-to-1 Q&A. Ask Questions. Get Answers. publisher editor Ken Waddell [ ken.w@rbpub.com ] Allison Lloyd [ allison.l@rbpub.com ] managing editor John E. Thompson [ john.t@rbpub.com ] associate editors contributors Erin Eagan Amanda Cook Armendariz Greg Adelson Bernard Chester Tracy Dalton Nishan DeSilva Arthur Gingrande Craig Le Clair Jim Minihan Alan Pelz-Sharpe David O. Stephens Ganesh Vednere David Wilkinson Ken Waddell Rachel Spahr [ rachel@rbpub.com ] sales director circulation director production director creative designer graphic designers LEARN ABOUT Chad Griepentrog Greg Middleton Kelli Cooke Tiffany Falkner EVERYTHING TRANSPROMO Mailing Systems Technology Neopost Optical Image Technology Pitney Bowes Inc. 2901 International Drive Madison WI 53704-3128 p: 608.241.8777 f: 608.241.8666 email: rbpub@rbpub.com www.DOCUMENTmedia.com/transpromo BÖWE BELL + HOWELL DOCUMENT dec.08 DOCUMENTmedia.com www.bowebellhowell.com p.19,36 www.mailingsystemstechnology.com p.13 www.neopostinc.com p.34 www.docfinity.com p.15 www.pb.com p.3 DOCUMENT (ISSN 1081-4078) is published seven times a year (February, March, April, June, August, October, December) by RB Publishing Inc., 2901 International Lane, Madison WI 537043128. All material in this magazine is copyrighted © 2008 by RB Publishing Inc. All rights reserved. Nothing may be reproduced in whole or in part without written permission from the publisher. Any correspondence sent to DOCUMENT magazine, RB Publishing Inc. or its staff becomes the property of RB Publishing Inc. The articles in this magazine represent the views of the authors and not those of RB Publishing Inc. or DOCUMENT. RB Publishing Inc. and/or DOCUMENT expressly disclaim any liability for the products or services sold or otherwise endorsed by advertisers or authors included in this magazine. SUBSCRIPTIONS: Free to qualified recipients; $18 per year to all others in the United States. Subscription rate for Canada or Mexico is $28 for one year, and for elsewhere outside the United States is $40. Back-issue rate is $5. Send subscriptions to DOCUMENT, PO Box 259098, Madison WI 53725-9098; Fax 608.241.8666; Phone 800.536.1992. Allow six weeks for new subscriptions or address change. REPRINTS: Please contact our exclusive reprint provider for highquality, customized reprints, FosteReprints, at 866.879.9144 or www.marketingreprints.com. Designing a Document Strategy Elixir Technologies Hasler Kern www.documentmedia.com p.23 www.elixir.com p.16 www.haslerinc.com p.5 www.kerninc.com p.12 Viking Software Solutions www.vikingsoft.com p.35 Kodak Document Imaging kodak.com/go/galeforce p.2 6 Ad INdex http://www.DOCUMENTmedia.com/transpromo http://www.bowebellhowell.com http://www.mailingsystemstechnology.com http://www.neopostinc.com http://www.documentmedia.com http://www.docfinity.com http://www.elixir.com http://www.haslerinc.com http://www.pb.com http://www.DOCUMENTmedia.com http://www.vikingsoft.com http://www.kerninc.com http://www.kodak.com/go/galeforce http://www.marketingreprints.com

Table of Contents for the Digital Edition of DOCUMENT Magazine - December 2008

DOCUMENT Magazine - December 2008
Contents
Ad Index
Editor’s View
BPM: Improving the Way You Process
Research Desk
Contributors
The Compliance Shadow
Catching Web Fever
Charting a New Course
Reading the New Signal of Data
The Customer Finish
The Converging Money Trail
Fight Disaster
Putting on a Global Face
New Products

DOCUMENT Magazine - December 2008

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