DOCUMENT Magazine - Winter 2012 - (Page Cover1) winter.12 ALL IS NOT EQUAL IN MULTI-CHANNEL DELIVERY GET IN THE GAME: THE LATEST MAIL CHANGES tting the document management puzzle together LOST IN SPACE: THE EMAIL GOVERNANCE ORBIT P.40 P.14 P.32 INTELLIGENCE The document capture market is turning the corner. The heady mix of automation, analytics and business process management is transforming this return on investment. By Alan Pelz-Sharpe page 18 BUILDING CHASING THE STORM Fight back with emergency management page 28 REMEDIES FOR page 36 Common customer intelligence maladies

Table of Contents for the Digital Edition of DOCUMENT Magazine - Winter 2012

DOCUMENT Magazine - Winter 2012
What's New
Most Social
Editor's View
Look After Your Own: Information Security Is Your Job Too
In Multi-Channel Delivery, All Is Not Created Equal
Strike a Balance between Technical and Business Needs
Building Intelligence
Plug into the New World of Work
Chasing the Storm
Get in the Game
I’ve Got the Remedy
Lost in Space

DOCUMENT Magazine - Winter 2012