DOCUMENT - 2013 Summer - (Page 26)
s your company leveraging all of your document management investments? Are
you moving from monochrome to color documents as part of your Customer
Communication Management (CCM) strategy? Companies who send billing,
statement and regulatory information to their diverse set of customers should
have a set of best practices already in place, but there is a growing need to add
to those best practices as the number of communication techniques grows.
Crawford Technologies gives companies the ability to strengthen workﬂow operations,
increase customer satisfaction and enhance document management investments by
leveraging 20 years of experience helping companies face those requirements and ﬁnd
solutions to complex communication needs. Whether you are adding high-volume inkjet
capability or adding to your eDelivery channels, you should be talking to CrawfordTech.
We have solutions to help you run your inkjet presses at full capacity, re-engineer documents on the ﬂy, automate manual workﬂow processes, manage multi-channel customer delivery preferences, archive your customer communications and more.
Our inkjet enablement solutions provide the software and services you need in order to
leverage your hardware investments to their full capability. Add CrawfordTech Automated
Document Factory (ADF) solutions to initiate and monitor automated processes in your
workﬂow, track those processes and report back for a complete view of your document
management process. You get a more streamlined and efﬁcient operation, plus documented compliance.
Beyond ADF in today’s CCM environment, consider Multi-Channel Customer Communications
(MC3) management. MC3 requires the understanding of customer preferences for receipt
of the communications your company is delivering to them. The CrawfordTech Channel
Management solution eliminates the immense IT investments required to manage today’s
multi-channel environment by connecting and managing customer preferences to any channel available in the market today. Whether you are delivering to a custom e-presentment
environment, Digital Mailbox Services (DMS), email, mobile or document accessibility
channels, such as Braille or PDF/UA, our solution can be implemented quickly and with
less expense than in-house built applications; while adding new channels regularly.
We are calling it CCM 2.0; CrawfordTech has the solutions, the people and the proven track
record to solve your document challenges. Learn more via www.crawfordtech.com/hotcompany
Table of Contents for the Digital Edition of DOCUMENT - 2013 Summer
DOCUMENT - 2013 Summer
Table of Contents
Why Is Information Capture So Hard? Could Be Your Consistency.
Two Years Later, QR Codes Are Still Going Strong
The NSA and the Itch That Won’t Go Away
Five Trends Reshaping Records Management As You Know It
More Is Better
Paloma Print Products
ISIS Papyrus Software
Diversified Information Technologies
DOCUMENT - 2013 Summer