DOCUMENT - 2013 Summer - (Page 26)

CONTACT INFO: COMPANY: Crawford Technologies PHONE: 866.679.0864 LOGO I s your company leveraging all of your document management investments? Are you moving from monochrome to color documents as part of your Customer Communication Management (CCM) strategy? Companies who send billing, statement and regulatory information to their diverse set of customers should have a set of best practices already in place, but there is a growing need to add to those best practices as the number of communication techniques grows. WEBSITE: EMAIL: Crawford Technologies gives companies the ability to strengthen workflow operations, increase customer satisfaction and enhance document management investments by leveraging 20 years of experience helping companies face those requirements and find solutions to complex communication needs. Whether you are adding high-volume inkjet capability or adding to your eDelivery channels, you should be talking to CrawfordTech. We have solutions to help you run your inkjet presses at full capacity, re-engineer documents on the fly, automate manual workflow processes, manage multi-channel customer delivery preferences, archive your customer communications and more. Our inkjet enablement solutions provide the software and services you need in order to leverage your hardware investments to their full capability. Add CrawfordTech Automated Document Factory (ADF) solutions to initiate and monitor automated processes in your workflow, track those processes and report back for a complete view of your document management process. You get a more streamlined and efficient operation, plus documented compliance. Beyond ADF in today’s CCM environment, consider Multi-Channel Customer Communications (MC3) management. MC3 requires the understanding of customer preferences for receipt of the communications your company is delivering to them. The CrawfordTech Channel Management solution eliminates the immense IT investments required to manage today’s multi-channel environment by connecting and managing customer preferences to any channel available in the market today. Whether you are delivering to a custom e-presentment environment, Digital Mailbox Services (DMS), email, mobile or document accessibility channels, such as Braille or PDF/UA, our solution can be implemented quickly and with less expense than in-house built applications; while adding new channels regularly. We are calling it CCM 2.0; CrawfordTech has the solutions, the people and the proven track record to solve your document challenges. Learn more via 26 summer.2013 COMPANIES 2013

Table of Contents for the Digital Edition of DOCUMENT - 2013 Summer

DOCUMENT - 2013 Summer
Table of Contents
What’s New
Social Conversation
Editor’s View
Why Is Information Capture So Hard? Could Be Your Consistency.
Two Years Later, QR Codes Are Still Going Strong
The NSA and the Itch That Won’t Go Away
Five Trends Reshaping Records Management As You Know It
More Is Better
Crawford Technologies
Paloma Print Products
ISIS Papyrus Software
Diversified Information Technologies
Snowbound Software

DOCUMENT - 2013 Summer