Mailing Systems Technology - January/February 2009 - (Page 28) management NOT Bad habits are easy to fix, but unfortunately, they are easy to fall into as well By Kemal Carr operation How to run your I 28 n the operations world, as with the rest of life, bad habits form easily and surreptitiously. Whether good or bad, a habit is any action that we have performed often enough that it becomes nearly an involuntary response. We label it a “bad habit” if we consider this behavior to be undesirable. Change, both personal and organizational, is hard work, and there are no shortcuts to achieving it. The steps an operation needs to take, however, can be very simply outlined. To effect a change in habits, one needs to bring the action back into the realm of consciousness and regain the ability to make choices. A first step in breaking these negative behaviors is to try to understand why this action so compelling. Put another way, what’s the payoff for doing this seemingly negative activity? Since the behavior is already classified as “bad,” there may be temptation to say there isn’t a payoff. However, after a closer look, there is always a payoff. For example, let’s say your print operation only delivers the insertion-ready print on carts halfway down the hall to the finishing area because of the distance and that finishing represents a different organization. What’s in it for R In the operations world, common examples of such behaviors include: • Breaking established file receipt standards on a regular basis rather than addressing the underlying cause • Under-reporting internal process errors to improve performance results • Reducing machine throughput to better pace the workday People and organizations spend countless hours and dollars each year attempting to break these bad habits, often with limited success. Why? Because there is no magic bullet. JANUARY - FEBRUARY 2009 a www.MailingSystemsTechnology.com http://www.MailingSystemsTechnology.com
Table of Contents Feed for the Digital Edition of Mailing Systems Technology - January/February 2009 Mailing Systems Technology - January/February 2009 Contents Editor's Note Real Life Management Software Bytes Employing Technology Everything IMB Ship It Best Practices What You Think From the Source Combat "Do Not Mail" Getting to Know Mail.dat How NOT to Run Your Operation Reality Check New Products & Services Advertiser Index Pushing the Envelope Mailing Systems Technology - January/February 2009 Mailing Systems Technology - January/February 2009 - (Page CW1) Mailing Systems Technology - January/February 2009 - (Page CW2) Mailing Systems Technology - January/February 2009 - Mailing Systems Technology - January/February 2009 (Page Cover1) Mailing Systems Technology - January/February 2009 - Mailing Systems Technology - January/February 2009 (Page Cover2) Mailing Systems Technology - January/February 2009 - Mailing Systems Technology - January/February 2009 (Page 3) Mailing Systems Technology - January/February 2009 - Contents (Page 4) Mailing Systems Technology - January/February 2009 - Contents (Page 5) Mailing Systems Technology - January/February 2009 - Editor's Note (Page 6) Mailing Systems Technology - January/February 2009 - Editor's Note (Page 7) Mailing Systems Technology - January/February 2009 - Real Life Management (Page 8) Mailing Systems Technology - January/February 2009 - Real Life Management (Page 9) Mailing Systems Technology - January/February 2009 - Software Bytes (Page 10) Mailing Systems Technology - January/February 2009 - Software Bytes (Page 11) Mailing Systems Technology - January/February 2009 - Employing Technology (Page 12) Mailing Systems Technology - January/February 2009 - Employing Technology (Page 13) Mailing Systems Technology - January/February 2009 - Everything IMB (Page 14) Mailing Systems Technology - January/February 2009 - Everything IMB (Page 15) Mailing Systems Technology - January/February 2009 - Ship It (Page 16) Mailing Systems Technology - January/February 2009 - Ship It (Page 17) Mailing Systems Technology - January/February 2009 - Best Practices (Page 18) Mailing Systems Technology - January/February 2009 - Best Practices (Page 19) Mailing Systems Technology - January/February 2009 - What You Think (Page 20) Mailing Systems Technology - January/February 2009 - What You Think (Page 21) Mailing Systems Technology - January/February 2009 - From the Source (Page 22) Mailing Systems Technology - January/February 2009 - From the Source (Page 23) Mailing Systems Technology - January/February 2009 - Combat "Do Not Mail" (Page 24) Mailing Systems Technology - January/February 2009 - Combat "Do Not Mail" (Page 25) Mailing Systems Technology - January/February 2009 - Getting to Know Mail.dat (Page 26) Mailing Systems Technology - January/February 2009 - Getting to Know Mail.dat (Page 27) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page 28) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page Blowin1) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page Blowin2) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page 29) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page 30) Mailing Systems Technology - January/February 2009 - How NOT to Run Your Operation (Page 31) Mailing Systems Technology - January/February 2009 - Reality Check (Page 32) Mailing Systems Technology - January/February 2009 - Advertiser Index (Page 33) Mailing Systems Technology - January/February 2009 - Pushing the Envelope (Page 34) Mailing Systems Technology - January/February 2009 - Pushing the Envelope (Page Cover3) Mailing Systems Technology - January/February 2009 - Pushing the Envelope (Page Cover4)
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