Mailing Systems Technology - November/December 2009 - (Page 20)

What You Think Thank you to the almost 200 respondents participating in the twominute survey regarding the use of software to manage a mail center and the new USPS rules/requirements mailers can comply with. Sixty-two percent of the respondents either work in or are responsible for the mail facility in a business, while 38% work for a company that provides mailing services such as presort, lettershop and data for other organizations. With Jacquelyn McPeak, CMDSM Keeping Up-to-Date with the Latest Rules Seven percent provided reasons that included: “Not relevant or cost justifiable;” “Software is not compatible;” or “We are not a PostalOne! customer. ” Seventy-two percent of the managers are current with the new penalty structure for Move Update Non-Compliance, as compared to 28% who are not. Managers provided the following reasons for not being current with the new penalty structure for Move Update: 37% — Not aware of the program 35% — USPS definition of program is difficult to understand 24% — Our mail would not be subject to the penalty Fifteen percent of the managers provided other reasons they are not current with the new penalty structure for Move Update, including: “Haven’t spent the time to look into it;” “Not relevant or cost-justifiable;” “Waiting to see what the USPS will ‘really’ do;” and “Our customers do not comply” . Caught Unawares Almost 70% of the managers are aware of the entire scope of potential that software provides in managing a mail center, compared to 34% who are not. The reasons given by the managers that are unaware of the entire scope of potential that software provides in managing a mail center were as follows: 3 47% cannot attend educational conferences/forums due to 3 3 budget restraints 31% do not know where to access objective information (not just vendor-driven) 22% indicated software potential does not pertain to their mail centers Keeping Up with Changes Over half of the managers agree the USPS is doing an effective job in keeping mailers educated in regard to: 3 New cost-saving rules/requirements 3 Introducing a reasonable timetable mailers can comply with It was interesting that more than half of the managers would like to have more information on postal compliance and mail processing/preparation. Less than 40% of the managers would like more information on equipment and production or management software areas. Sixty-six percent of the managers are current with the USPS Intelligent Mail Barcode (IMB) requirements and benefits, compared to 34% who are not. Managers who are not current with the IMB requirements and benefits provided the following reasons: 46% — USPS definition of the program is difficult to understand 27% — Mail would not qualify 15% — Not aware of the program I appreciate your participation in the two-minute survey and look forward to your response in the next issue. Many managers have commented that the results have assisted them in providing a benchmark from their colleagues. a Jacquelyn McPeak is one of a distinguished number of mail professionals that has obtained certification as a Mail and Distribution Systems Manager (CMDSM). She is a frequent speaker at industry conferences and MSMA and Postal Customer Council (PCC) meetings and has been recognized as one of the top speakers at the National Postal Forum. Contact her at mailmgt@aol.com or 410-833-3224. NOVEMBER-DECEMBER 2009 a www.MailingSystemsTechnology.com http://www.MailingSystemsTechnology.com

Table of Contents for the Digital Edition of Mailing Systems Technology - November/December 2009

Mailing Systems Technology - November/December 2009
Contents
Editor’s Note
Real-Life Management
Software Byte
Employing Technology
Everything IMB
Ship It
Best Practices
What You Think
From the Source
Mail Managers React to Economic Times
Cost Comparisons
The Intelligent Mail Challenge
Special Product Profile Section
Reality Check
Pushing the Envelope

Mailing Systems Technology - November/December 2009

http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20180910
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20160910
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20160708
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_2015910
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_201010
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_201008
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20100506
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20100304
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20100102
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20091112
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20090910
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_200908
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20090506
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20090304
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20090102
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20081112
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20080910
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20080708
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20080506
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_20080304
http://www.nxtbook.com/nxtbooks/rbpublishing/mst_200802
http://www.nxtbookMEDIA.com