Parcel - October 2008 - (Page 12) 2008 SURVEY RESULTS More Expected Changes 100% 80% 60% 40% 20% 0% 54% 59% 59% 55% 2006 26% 2007 2008 23% 30% 27% 2006 2007 18% 13% 20% 19% 2008 22% 41% 33% 42% Expected to increase volume in service offering 2006 5% 2007 9% 2008 5% Expected to decrease in volume in service offering 21% 18% 10% 67% 59% 55% 59% No Change 53% / ht ig ay rn D ve ext ON D / d re y er Da ef 2- G ro un d >> The clear shift from premium products in an attempt to cut costs.2 3.0% 2.6% 2.1% 1.8% 1.1% 1.6% 1.3% 1.0% >> Shippers still expect tepid parcel volume growth; UPS likely to struggle the most.2 2007 2008 2.0% 1.8% 1.7% 1.0% 0.9% 1.1% 0.0% U PS G ro u -0.4% nd U PS A ir Fe dE x G u ro nd o .P st Se al rv i ce d Fe Ex A ir D 0.2% A ir D H L 0.0% G ro un d H L U .S Accessorial Charges1 19.77% 2008 10.55% 2007 >> Accessorial charges continue to escalate as a percentage of overall transportation costs.1 17.78% B2B 19.27% B2C >> Parcels bound to consumers have accessorial fees almost 1.5 % more than those going to business addresses.1 Dim Weight Issues >> Many Shippers have resolved Dim Weight issues, as only 25% had issues this year compared to nearly 50% last year. Only 17% of volume was affected this year, compared to 20% last year. Negotiated 16% 17% Changed Packaging 49% Nothing 33% Changed Mode 2% >> More of those shippers who still have Dim Weight issues are feeling nothing can be done (33% this year, compared to 25% in ‘07). Most shippers are changing packaging to offset Dim Weight charges. 1. Data from PARCEL’s August ‘08 Survey. 2. Data from Morgan Stanley’s March ‘08 Survey of PARCEL readers and other shippers. 12 October 2008 www.PARCELindustry.com http://www.PARCELindustry.com
Table of Contents Feed for the Digital Edition of Parcel - October 2008 Parcel - October 2008 Contents Editor's Note What Would Augello Say? Best Practices Survey Results Going with the Flow Is Your Parcel Network Optimized? Last (Mile), but Not Least Moving From Manual to Automated Fulfillment A Race for Excellence Making Ends Meet Is Your Job Killing You? Software Selection Demystified Controlling Costs On the Mark Product Profile New Products & Services Advertiser Index Wrap Up Parcel - October 2008 Parcel - October 2008 - Parcel - October 2008 (Page Cover1) Parcel - October 2008 - Parcel - October 2008 (Page Cover2) Parcel - October 2008 - Parcel - October 2008 (Page 3) Parcel - October 2008 - Contents (Page 4) Parcel - October 2008 - Contents (Page 5) Parcel - October 2008 - Editor's Note (Page 6) Parcel - October 2008 - Editor's Note (Page 7) Parcel - October 2008 - What Would Augello Say? (Page 8) Parcel - October 2008 - What Would Augello Say? (Page 9) Parcel - October 2008 - Best Practices Survey Results (Page 10) Parcel - October 2008 - Best Practices Survey Results (Page 11) Parcel - October 2008 - Best Practices Survey Results (Page 12) Parcel - October 2008 - Best Practices Survey Results (Page 13) Parcel - October 2008 - Best Practices Survey Results (Page 14) Parcel - October 2008 - Best Practices Survey Results (Page 15) Parcel - October 2008 - Going with the Flow (Page 16) Parcel - October 2008 - Going with the Flow (Page 17) Parcel - October 2008 - Is Your Parcel Network Optimized? (Page 18) Parcel - October 2008 - Is Your Parcel Network Optimized? (Page 19) Parcel - October 2008 - Last (Mile), but Not Least (Page 20) Parcel - October 2008 - Last (Mile), but Not Least (Page 21) Parcel - October 2008 - Last (Mile), but Not Least (Page 22) Parcel - October 2008 - Last (Mile), but Not Least (Page 23) Parcel - October 2008 - Moving From Manual to Automated Fulfillment (Page 24) Parcel - October 2008 - Moving From Manual to Automated Fulfillment (Page 25) Parcel - October 2008 - A Race for Excellence (Page 26) Parcel - October 2008 - A Race for Excellence (Page 27) Parcel - October 2008 - Making Ends Meet (Page 28) Parcel - October 2008 - Making Ends Meet (Page 29) Parcel - October 2008 - Is Your Job Killing You? (Page 30) Parcel - October 2008 - Is Your Job Killing You? (Page 31) Parcel - October 2008 - Software Selection Demystified (Page 32) Parcel - October 2008 - Software Selection Demystified (Page 33) Parcel - October 2008 - Software Selection Demystified (Page 34) Parcel - October 2008 - Software Selection Demystified (Page 35) Parcel - October 2008 - Controlling Costs (Page 36) Parcel - October 2008 - Controlling Costs (Page 37) Parcel - October 2008 - On the Mark (Page 38) Parcel - October 2008 - On the Mark (Page 39) Parcel - October 2008 - Product Profile (Page 40) Parcel - October 2008 - Advertiser Index (Page 41) Parcel - October 2008 - Wrap Up (Page 42) Parcel - October 2008 - Wrap Up (Page Cover3) Parcel - October 2008 - Wrap Up (Page Cover4)
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