Parcel - November 2008 - (Page Cover1) PARCEL NOVEMBER 2008 www.PARCELindustry.com BEST PRACTICES SURVEY RESULTS PART 2 Parcel Shippers Make Moves to Offset Economic Forces ALSO IN THIS ISSUE: More Shippers Turning to Regionals as Economic Crisis Demands LowerPriced Alternatives Creating a Shipping Profit Center — Tips from Those in the Know Handling Product Returns — A Costly Expense or an Opportunity to Build Customer Loyalty? http://www.PARCELindustry.com
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