Up Time Magazine- August/September 2008

information technology upload Surveying The Field Computerized Maintenance Management and Enterprise Asset Management Best Practices by Terrence O’Hanlon, CMRP A Computerized Maintenance Management System (CMMS) or Enterprise Asset Management (EAM) System is designed to manage maintenance transactions the same way an Accounting Information Management System manages financial transactions. In the case of maintenance, the transactions are work orders instead of invoices. Inventory is the maintenance work backlog and spare parts instead of the raw material used in manufacturing. The advantages of leveraging maintenance transaction information are often reduced by poor CMMS/EAM work practices. In an effort to uncover some of the causes that reduce the return on investment and affect the promised productivity increases from CMMS/EAM, Reliabilityweb. com, CMMScity.com and Maintenancebenchmarking.com launched the largest independent CMMS/EAM Benchmarking survey ever conducted, with responses from over 600 participants from around the world. Reliabilityweb.com (www.reliabilityweb.com) is a solution oriented asset reliability web site for the plant maintenance community with a member network of over 50,000 maintenance and reliability professionals. Accurate information is critical to making decisions that ensure the reliable operation of equipment. Developing strategies and tactics for ensuring equipment function can be made easier with accurate maintenance transaction history details. Summary reports allow maintenance managers to spot “bad actors”; the “critical few” trouble spots that are causing the greatest problems. Typically 80% of your critical problems come from just 20% of your systems. Planning and scheduling jobs can also be more effective with a fully functional CMMS/EAM. Although creating a proactive maintenance culture is possible without a functional CMMS/EAM, it is very rare. CMMS/EAM Return on Investment (ROI) 57% of recent survey responses reported that the CMMS/ EAM implementation failed to generate the anticipated return on investment (ROI). Only 20% characterized their CMMS/EAM implementation as successful. Tracking Maintenance Transactions The survey found that only 20% of respondents track 100% of maintenance and repair work in their CMMS/ EAM. Tracking maintenance and repair work creates accurate labor and materials cost information. It also captures valuable preventive maintenance, corrective maintenance and failure information that will be used to develop optimized maintenance activity. CMMS Best Practices Survey Data Did you generate the anticipated Return on Investment (ROI) from your CMMS? 60% 50% 40% 30% 20% 10% 4% 4% 57% 57% CMMS Best Practices Survey Data What percent of maintenance/repair work is tracked in the CMMS at your facility? 39% 39% No Response 100% Tracked 1% < 25% Tracked 20% No Yes N/A 8% 12 25-50% Tracked 0% 12% Figure 1 - Generate anticipated ROI from CMMS? Many companies have been sorely disappointed with the results of their CMMS/EAM implementations. In some instances, the complex system capabilities and functions that can assist maintenance management are rarely used. 75-95% Tracked 50-75% Tracked 15% 44% Figure 2 - Percentage of Work Tracked in CMMS august/september 2008 22 http://www.reliabilityweb.com http://www.reliabilityweb.com http://CMMScity.com http://Maintenancebenchmarking.com http://www.reliabilityweb.com

Table of Contents Feed for the Digital Edition of Up Time Magazine- August/September 2008

Up Time Magazine- August/September 2008 Contents Upfront Upclose Information Technology Lubrication Infrared Maintenance Management Motor Testing Precision Maintenance Reliability Ultrasound Vibration Upgrade

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