Up Time Magazine- August/September 2008

CMMS Best Practices Survey Data What percentage of maintenance inventory is tracked in the CMMS at your facility? 35% 30% 25% 20% 15% 10% 9% 27% • • • • • Planning Function Scheduling Function Budget/Cost Function Spares Management Key Performance Indicators (KPI) 27% 30% 19% 13% 5% 0% Un 25 de %r 9% 1% Figure 3 - Percentage of Inventory Tracked Additionally, half of the survey participants reported that only 75% or less of maintenance and repair spares were tracked in the CMMS/ EAM. Inaccurate information about spares on hand can cause an expensive “over stock” situation or worse, not having a spare part available when it is required. Maintenance and repair inventory can cost an additional 25% of its value per year to carry. That is a real cost and in today’s rapid delivery world, provides a significant opportunity for maintenance operations to improve quickly and add money to a company balance sheet. It is important to have the right parts at the right time to ensure availability. A CMMS/EAM cannot support enhanced maintenance productivity without complete and accurate information. Imagine the chaos created by a similar lack of detail in your company accounting information system. You must track 100% of your maintenance activity and 100% of maintenance and repair spares in the CMMS/EAM to get the greatest return. Re N sp o on se 25 50 75 These are common sense elements that are generally part of any existing maintenance program. When asked how effective each of these functions is handled with the current CMMS/EAM, less than 50% characterized the performance as excellent. There seems to be large disconnect between “must have” functions and their actual implementation. project and create frustration among users, who may lay the blame on the CMMS/EAM, reducing buy-in and productivity. Choose to get the CMMS/EAM up and running smoothly before you change too many work processes. The other alternative is to master the new work processes prior to implementing a CMMS/EAM. Customizing a CMMS/EAM can also be an invitation for trouble. Support is more difficult and upgrades may not be available. It may be a good strategy to see what an off-the-shelf software system is capable of before you customize a CMMS/EAM. 30% 13% 19% % % -5 0 -7 5 -9 9 % % % 10 0% % 1% 4 Keys for CMMS/EAM Success CMMS Best Practices Survey Data Did you make any changes to your maintenance work flow to accommodate your CMMS? 70% 60% 50% 40% 30% 20% 10% 0% No Yes No Response 38% 38% 61% 61% Four key areas emerged to ensure CMMS/EAM success, which like the “must have” elements seem obvious in terms of common sense but often get lost in the complex CMMS/EAM bidding and acquisition process. • • • • Ease of use Management Support Low Learning Curve A Defined Maintenance Work Process 2% 2% Figure 4 - Change Work Flow to Accommodate CMMS? Ease of use and a low learning curve speak to the fact that a system will get more use if it does not require complex learning. It is the job of corporate management to support the CMMS/EAM and to communicate the expectation that everyone involved will keep data accurate and current. If you suffer from poor maintenance work practices, a CMMS/EAM will simply automate the process so disaster happens faster and with less effort. If you automate a dysfunctional process, you simply create a more efficient dysfunction. Explore, improve and document maintenance work process before implementing a CMMS/EAM. CMMS Best Practices Survey Data Did you customize your CMMS? 70% 60% 50% 40% 30% 20% 10% 0% No Yes 34% 34% 64% 64% Required CMMS/EAM Functions Some CMMS/EAM software providers offer advanced functions that are out of this world. These functions may seem impressive; however it is useful to ask yourself if that function has any relationship with your current maintenance activity. Adding new activities while implementing a CMMS/EAM may be an invitation for failure. Survey participants highlighted 6 key functions that are “must have” for any CMMS/EAM. • Easy Work Order Management www.uptimemagazine.com 2% 2% N/A Figure 5 - Did You Customize Your CMMS? The CMMS/EAM Paradox 61% of respondents changed their maintenance work process to fit the CMMS/EAM, and 64% customized the CMMS/EAM to fit the work process. Changing work processes while trying to implement a CMMS/EAM will complicate the Implementation Resources Managing a maintenance department is a complex activity and requires specialized skills and resources. Implementing a CMMS/EAM is also a very specialized skill and is not part of the core skill sets usually found in a maintenance department. The survey found that less than half of the respondents utilized the CMMS/ 23 http://www.uptimemagazine.com

Table of Contents Feed for the Digital Edition of Up Time Magazine- August/September 2008

Up Time Magazine- August/September 2008 Contents Upfront Upclose Information Technology Lubrication Infrared Maintenance Management Motor Testing Precision Maintenance Reliability Ultrasound Vibration Upgrade

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