Housing Giants - April 10, 2008 - (Page 32) to customers that they’re willing to pay extra to get,” he says. In less than 10 years, Wilshire has grown from a single market and $60 million in annual sales to a company with operations in Houston and San Antonio as well as Austin, and housing revenues of $197.9 million on 634 closings in 2007. “We’re now building bigger houses,” he says. “Our average sale price continues to climb, and we build exclusively in the move-up market. That’s where BAY gives us a real edge, even competing head-on with the public builders, as we do in most of our neighborhoods.” However, Horne is even prouder of the numbers Wilshire is putting up that measure the quality of customer experiences. “The customer is the critical stakeholder in this process,” he says. “Before Built Around You, our customer satisfaction rating on the would-recommend metric was 75 percent. Today, we’re running steadily in excess of 92 percent, and in some quarters, we’ve hit 100 percent.” HG 32 HOUSING GIANTS.4.10.08 WWW.HOUSINGGIANTS.COM http://WWW.HOUSINGGIANTS.COM
Table of Contents Feed for the Digital Edition of Housing Giants - April 10, 2008 Housing Giants - April 10, 2008 Contents Viewpoint News and Moves Market CEO Spotlight The New Housing Demographics Housing Giants - April 10, 2008 Housing Giants - April 10, 2008 - Housing Giants - April 10, 2008 (Page 1) Housing Giants - April 10, 2008 - Housing Giants - April 10, 2008 (Page 2) Housing Giants - April 10, 2008 - Housing Giants - April 10, 2008 (Page 3) Housing Giants - April 10, 2008 - Housing Giants - April 10, 2008 (Page 4) Housing Giants - April 10, 2008 - Contents (Page 5) Housing Giants - April 10, 2008 - Contents (Page 6) Housing Giants - April 10, 2008 - Viewpoint (Page 7) Housing Giants - April 10, 2008 - News and Moves (Page 8) Housing Giants - April 10, 2008 - News and Moves (Page 9) Housing Giants - April 10, 2008 - News and Moves (Page 10) Housing Giants - April 10, 2008 - News and Moves (Page 11) Housing Giants - April 10, 2008 - Market (Page 12) Housing Giants - April 10, 2008 - Market (Page 13) Housing Giants - April 10, 2008 - Market (Page 14) Housing Giants - April 10, 2008 - Market (Page 15) Housing Giants - April 10, 2008 - CEO Spotlight (Page 16) Housing Giants - April 10, 2008 - CEO Spotlight (Page 17) Housing Giants - April 10, 2008 - CEO Spotlight (Page 18) Housing Giants - April 10, 2008 - CEO Spotlight (Page 19) Housing Giants - April 10, 2008 - CEO Spotlight (Page 20) Housing Giants - April 10, 2008 - CEO Spotlight (Page 21) Housing Giants - April 10, 2008 - CEO Spotlight (Page 22) Housing Giants - April 10, 2008 - CEO Spotlight (Page 23) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 24) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 25) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 26) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 27) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 28) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 29) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 30) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 31) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 32) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 33) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 34) Housing Giants - April 10, 2008 - The New Housing Demographics (Page 35)
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