RIMS 2009 Sessions Guide - (Page 13) ClaIMS MaNaGEMENT Are We Really That Different? How Public and Private Sectors Mine Claims Data (CLM301) Tuesday, 10:45 am - 12:15 pm Is there a difference between how a Fortune 1000 company and a state government look at, quantify and evaluate workers compensation risk? In both cases, metrics play a key and essential role. Learn how a public and a private entity each has managed and reduced loss costs by knowing what information was needed and how to use technology to take a proactive approach to metrics. Hear from seasoned risk professionals about how to better analyze your overall workers compensation risk and exposure, use data to help reduce frequency and severity, better work with multiple and remote company and agency locations, and apply technology to evaluate and prevent losses. Curtis J. Collver, Sr. Assistant Vice President, Data Resource Management GAB Robins Daniel H. Kugler, ARM, CEBS, CPCU, AIC, ACI Assistant Treasurer, Risk Management Snap-on Incorporated Douglas Rinaldi Workers Compensation Program Manager State of Connecticut Gotcha! Top Ten Litigation Traps for Risk Professionals (CLM202) Tuesday, 2:15 pm - 3:45 pm At every turn in complex coverage claims lurk traps that can surprise even the most sophisticated risk professionals, in-house counsel and outside defense teams. Late notice may result in coverage forfeiture; forgetting to secure express written consent to defense or settlement can complicate an insurance recovery; ongoing communications with insurers can turn into a minefield, as the insured tries to balance cooperation against protection of privileged information; newer types of claims may implicate multiple lines of coverage, perhaps under novel legal theories—failing to spot these traps and more can result in lost opportunities for the company and ultimately an unhappy board of directors. Discover the major traps for risk professionals and their legal teams, where those traps lie, how to avoid them and even how to set some traps of your own. John G. Buchanan, III Partner Covington & Burling LLP Mary Craig Calkins, Esq. Partner Howrey LLP Lori Jorgensen Senior Director, Finance Microsoft Corporation William P. Lyons, Jr., ARM Vice President, Risk Management PETCO Animal Supplies, Inc. CLAIMS MANAGEMENT Risk Management Tools for Litigated Claims (CLM100) Thursday, 9:45 am - 11:15 am Learn how to evaluate and manage defense counsel efforts to resolve large losses with lessons based on a successful history of defending and troubleshooting high-exposure catastrophic injury claims. In addition to a tutorial on the basic litigation process, learn about the value and importance of accurate, timely and efficient reporting of liability risks and damage exposures, settlement tools and timing, expert witness selection, timing and impeachment, early defense investigation, witness interviews and preparation, trial counsel versus settle-prone counsel and warning signs that a defense effort is not being prepared properly. William O’Brien Manager Ernst & Young LLP John A. Smolk, ARM, CPCU Manager, Workers Compensation United Airlines, Inc. Benchmarking Claims Outcomes (CLM201) Wednesday, 9:00 am - 10:30 am Move beyond basic activity and financial metrics to an analysis of leading indicators and key outcomes that result in an overall reduction of loss costs. Learn how to identify key metrics for claims and managed care, establish a baseline, determine type and frequency of measurement and interpret data in a meaningful fashion. With a best-practice template, pick up tips for evaluating the effectiveness of both new and mature claims management programs. Carol Arendall Senior Director, Risk Management OfficeMax, Inc. Thomas G. Fuller Senior Risk Management Consultant Liberty Mutual Register now at www.RIMS.org/RIMS2009 13 http://www.RIMS.org/RIMS2009
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