Hospital Pharmacy - July/August 2018 - 252
252
Hospital Pharmacy 53(4)
Table 4. Crosswalk of the Required Competency, R3, Dedicated to Leadership and Management Skills.13
Competency
Goals
R3: Exercise
R3.1: Demonstrate
leadership
leadership skills
and practice
management skills
R3.2: Demonstrate
management skills
Objectives
Facility-specific learning activities for inclusion
R3.1.1: Demonstrate
Demonstrate effective time management
personal, interpersonal,
Manage conflict and negotiate effectively during small
and teamwork skills critical workgroups
for effective leadership
Lead a portion of an outpatient or inpatient huddle team
Display effective communication
Participate in discussion on leadership and advocacy
R3.1.2: Apply a process of Participate in discussion on personal strengths and areas for
ongoing self-evaluation
improvement
and personal performance Utilize the process of self-evaluation effectively for change
improvement
Complete self-reflections through PPM&L
Incorporate constructive feedback
Demonstrate a plan for continuous professional development
R3.2.1: Explain factors that Actively participate in discussions on departmental planning,
influence departmental
financial management, accreditation, legal, regulatory, and
planning
safety requirements, facilities design, strategic planning, and
human resources
Participate in pharmacy service huddles and/or rapid process
improvement workgroups
R3.2.2: Explain the elements Identify resources for remaining current on health care
of pharmacy enterprise
trends
and their relationship to Participate in discussion on laws and regulations
the health care system
Utilize external quality metrics to assist with various reports
prepared by the pharmacy service
Understand the current health-system governance and
leadership hierarchy
R3.2.3: Contribute to
Identify departmental needs and develop plans for them
departmental management through participation in service huddles or workgroups
Participate on committees or informal workgroups
Understand the role of change management and quality
improvement practices to achieve goals and implement
change within an organization
R3.2.4: Manage one's own Evaluate one's own practice
practice effectively
Integrate acquired knowledge and skills into own practice
Demonstrate effective time management
Maintain work-life balance
Work collaboratively with all individuals within the health
care system
Note. PPM&L = pharmacy practice management and leadership.
and approving leave requests, utilization of automation and
contract personnel, adding a drug to the drug file, techniques
for forecasting and monitoring budgets, contract negotiating
bodies and principles of contract adherence, automated dispensing systems, pharmacy organization memberships, and
compliance with controlled substance regulations. On 24
(61.5%) of the topics, all 4 residents documented full or partial understanding. As a result of the survey, a documentation
sheet with a checklist of topics is now distributed to residents
at the start of each administration rotation to facilitate resident and preceptor discussion on these 39 core topic areas
throughout the learning experience.
Discussion
Utilizing lean process improvement techniques within pharmacy residency programs can be beneficial for both
the resident, and the program and site. For this yellow belt
project of modifying the health-system pharmacy administration learning experience, residents learned how to use a
proven process improvement method for solving an identified problem within the workplace. As the residents had a
vested interest in the outcome of the project, they were thoroughly engaged throughout. The process instilled a new
sense of ownership in the residency program, as each resident was involved in working on portions of the completion
plan. Finally, the experience allowed for self-reflection, consideration of each other's roles, and the realization of how
their actions and involvement truly can improve the residency program and pharmacy service. From a programmatic
standpoint, engaging residents in lean process improvement
techniques can facilitate enhancements to residency programs and ensure compliance with ASHP standards. In addition, utilizing the residents can facilitate the completion of
Table of Contents for the Digital Edition of Hospital Pharmacy - July/August 2018
Ed Board
TOC
Antibiotic Stewardship: The Health of the World Depends on It
ISMP Medication Error Report Analysis: CycloSPORINE Dispensing Errors
ISMP Adverse Drug Reactions
Summaries of Safety Labeling Changes Approved By FDA: Boxed Warnings Highlights January-March 2018
Restructuring a Pharmacy Department: Leadership Strategies for Managing Organizational Change
Angiotensin II
RxLegal: A Rapid Review of Right-To-Try
New Medications in the Treatment of Hereditary Transthyretin Amyloidosis
Significant Published Articles for Pharmacy Nutrition Support Practice in 2017
Utilization of Lean Techniques in Pharmacy Residency Training: Modifying the PGY1 Management and Leadership Experience
Impact of a Clinical Decision Support Tool on Cancer Pain Management in Opioid-Tolerant Inpatients
Lyme Carditis: A Case Report and Review of Management
Impact of the Implementation of Project Re-Engineered Discharge for Heart Failure patients at a Veterans Affairs Hospital at the Central Arkansas Veterans Healthcare System
Evaluation of Oritavancin Use at a Community Hospital
Hospital Pharmacy - July/August 2018 - Cover1
Hospital Pharmacy - July/August 2018 - Cover2
Hospital Pharmacy - July/August 2018 - 201
Hospital Pharmacy - July/August 2018 - 202
Hospital Pharmacy - July/August 2018 - 203
Hospital Pharmacy - July/August 2018 - 204
Hospital Pharmacy - July/August 2018 - 205
Hospital Pharmacy - July/August 2018 - Ed Board
Hospital Pharmacy - July/August 2018 - 207
Hospital Pharmacy - July/August 2018 - TOC
Hospital Pharmacy - July/August 2018 - 209
Hospital Pharmacy - July/August 2018 - 210
Hospital Pharmacy - July/August 2018 - 211
Hospital Pharmacy - July/August 2018 - 212
Hospital Pharmacy - July/August 2018 - 213
Hospital Pharmacy - July/August 2018 - Antibiotic Stewardship: The Health of the World Depends on It
Hospital Pharmacy - July/August 2018 - 215
Hospital Pharmacy - July/August 2018 - 216
Hospital Pharmacy - July/August 2018 - ISMP Medication Error Report Analysis: CycloSPORINE Dispensing Errors
Hospital Pharmacy - July/August 2018 - 218
Hospital Pharmacy - July/August 2018 - 219
Hospital Pharmacy - July/August 2018 - ISMP Adverse Drug Reactions
Hospital Pharmacy - July/August 2018 - 221
Hospital Pharmacy - July/August 2018 - 222
Hospital Pharmacy - July/August 2018 - Summaries of Safety Labeling Changes Approved By FDA: Boxed Warnings Highlights January-March 2018
Hospital Pharmacy - July/August 2018 - 224
Hospital Pharmacy - July/August 2018 - Restructuring a Pharmacy Department: Leadership Strategies for Managing Organizational Change
Hospital Pharmacy - July/August 2018 - 226
Hospital Pharmacy - July/August 2018 - 227
Hospital Pharmacy - July/August 2018 - 228
Hospital Pharmacy - July/August 2018 - 229
Hospital Pharmacy - July/August 2018 - Angiotensin II
Hospital Pharmacy - July/August 2018 - 231
Hospital Pharmacy - July/August 2018 - 232
Hospital Pharmacy - July/August 2018 - 233
Hospital Pharmacy - July/August 2018 - RxLegal: A Rapid Review of Right-To-Try
Hospital Pharmacy - July/August 2018 - 235
Hospital Pharmacy - July/August 2018 - New Medications in the Treatment of Hereditary Transthyretin Amyloidosis
Hospital Pharmacy - July/August 2018 - 237
Hospital Pharmacy - July/August 2018 - 238
Hospital Pharmacy - July/August 2018 - Significant Published Articles for Pharmacy Nutrition Support Practice in 2017
Hospital Pharmacy - July/August 2018 - 240
Hospital Pharmacy - July/August 2018 - 241
Hospital Pharmacy - July/August 2018 - 242
Hospital Pharmacy - July/August 2018 - 243
Hospital Pharmacy - July/August 2018 - 244
Hospital Pharmacy - July/August 2018 - 245
Hospital Pharmacy - July/August 2018 - 246
Hospital Pharmacy - July/August 2018 - Utilization of Lean Techniques in Pharmacy Residency Training: Modifying the PGY1 Management and Leadership Experience
Hospital Pharmacy - July/August 2018 - 248
Hospital Pharmacy - July/August 2018 - 249
Hospital Pharmacy - July/August 2018 - 250
Hospital Pharmacy - July/August 2018 - 251
Hospital Pharmacy - July/August 2018 - 252
Hospital Pharmacy - July/August 2018 - 253
Hospital Pharmacy - July/August 2018 - 254
Hospital Pharmacy - July/August 2018 - 255
Hospital Pharmacy - July/August 2018 - Impact of a Clinical Decision Support Tool on Cancer Pain Management in Opioid-Tolerant Inpatients
Hospital Pharmacy - July/August 2018 - 257
Hospital Pharmacy - July/August 2018 - 258
Hospital Pharmacy - July/August 2018 - 259
Hospital Pharmacy - July/August 2018 - 260
Hospital Pharmacy - July/August 2018 - 261
Hospital Pharmacy - July/August 2018 - 262
Hospital Pharmacy - July/August 2018 - Lyme Carditis: A Case Report and Review of Management
Hospital Pharmacy - July/August 2018 - 264
Hospital Pharmacy - July/August 2018 - 265
Hospital Pharmacy - July/August 2018 - Impact of the Implementation of Project Re-Engineered Discharge for Heart Failure patients at a Veterans Affairs Hospital at the Central Arkansas Veterans Healthcare System
Hospital Pharmacy - July/August 2018 - 267
Hospital Pharmacy - July/August 2018 - 268
Hospital Pharmacy - July/August 2018 - 269
Hospital Pharmacy - July/August 2018 - 270
Hospital Pharmacy - July/August 2018 - 271
Hospital Pharmacy - July/August 2018 - Evaluation of Oritavancin Use at a Community Hospital
Hospital Pharmacy - July/August 2018 - 273
Hospital Pharmacy - July/August 2018 - 274
Hospital Pharmacy - July/August 2018 - 275
Hospital Pharmacy - July/August 2018 - 276
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