ABA Banking Journal - May 2009 - (Page 2)

Editor’s Column WILLIAM W. STREETER Editor-in-Chief Banking JOURNAL ABA USPS-544-030 MAY 2009, VOL. CI, NO.5 Editorial and Executive Offices: 345 Hudson Street, New York, N.Y. 10014-7115 Phone: (212) 620-7210 Fax: (212) 633-1165 E-mail: ababj@sbpub.com Internet: http://www.ababj.com Published monthly for the American Bankers Association by Simmons-Boardman Publishing Corp. and copyrighted 2009 by ABA; Edward L. Yingling, President, 1120 Connecticut Ave., N.W.,Washington, D.C. 20036, (202) 663-5000. Title registered in U.S. Patent Office. With the exception of official Association announcements, the American Bankers Association disclaims responsibility for opinions expressed and statements made in articles or advertisements published in ABA Banking Journal. Too big to manage? Not so THE COMMENT WAS MADE recently by an elected official that perhaps “too big to fail” isn’t the point, but “too big to manage” is. It’s neither. For a poor manager, a three-person department is too big to manage. Haven’t we all seen that? The size of an organization isn’t the determining factor, the capability of its management is. (Actually, the thought that first came to mind when we read the above comment was: Congress is telling us that a business is too big to manage?) All of us know people—personally or by reputation—who are born managers. These folks can bring order to everything from an overflowing attic to a bloated government bureaucracy. An office manager is by definition such a person. Managers often set and oversee the rules and controls that the rest of us think are ridiculous or petty, but deep down know are needed. All organizations need people like this. In the “C suite” this person often is the COO or the president, less often the CEO. Managing and leading are not entirely distinct, but a good leader doesn’t need to be a good manager. He or she just needs to have one close by, and back them up when they’re challenged. At the very top, Presidents have a chief of staff, as do most generals. Think of the incredible scope and complexity involved in being Supreme Allied Commander of European forces in WW II, and how well Gen. Dwight Eisenhower managed that job. Or what his boss, Gen. George C. Marshall, accomplished as Chief of Staff during the war. Clearly there have also been many very large, well-managed business organizations. General Motors is fighting for its life right now, but for decades—a very 2 MAY 2009/ABA BANKING JOURNAL long time in the business world—it was well led and well managed—an icon of American business prowess. IBM was in the same category for almost as long, then nearly succumbed to the rapidly changing technology environment and its own hubris and mismanagement, but recovered strongly under new leadership. General Electric has lost some luster, but for a large, diverse, far-flung operation, it did quite well for many years. In recent history, some large banks have fit into this elite category, as well: John Medlin’s Wachovia and John McGillicuddy’s Manufacturers Hanover are two that certainly would qualify. A large complex organization in most cases is more challenging to manage than a small unit, but the success of any enterprise rests on certain fundamental qualities of its managers, which govern their ability to get people working together. As observers (not necessarily practitioners), it seems to us that these qualities would include the following: • Discipline of action, and especially of the mind (organized; focused); • Discernment—knowing which principles must be inflexible and which can be bent [credit here to A. Lincoln]; • Calmness at all times, leading to steadiness under pressure; • Patience—not given to rash decisions; • Early—no good manager is routinely late; • Fortitude—a manager is always a target; managing takes mental toughness; • Responsibility—never ducking; • Humility—success, modest or great, is never one person’s doing. With such qualities, one would be able to manage oneself (step one), a department of three, or the world’s largest financial institution. bstreeter@sbpub.com Editor-in-Chief Executive Editor Editorial Assistant Art Director Associate Art Director Art Production Manager Contributing Editors Leslie T. Callaway Lucy Griffin Mark Kruhm Lisa Valentine Advisory Committee Jeffrey S. Owen Production Director Circulation Director Group Publisher William W. Streeter bstreeter@sbpub.com Steve Cocheo scocheo@sbpub.com Andrea Rovira arovira@sbpub.com Wendy Williams wwilliams@sbpub.com Phil Desiere pdesiere@sbpub.com Todd M. Blanchard tblanchard@sbpub.com Ed Blount Nancy Castiglione Karen Holliday Bill Orr Edward L. Yingling Virginia Dean Mary Conyers-Brown mbrown@sbpub.com Maureen Cooney mcooney@sbpub.com Robert DeMarco Senior Vice President bdemarco@sbpub.com Subscription Department: 1-800-895-4389; or write to: Subscription Dept., ABA Banking Journal, P.O. Box 10, Omaha, NE 68101-0010 Subscription rates: PRINT OR DIGITAL VERSION: One Year Commercial Banks/Holding Companies FREE to qualified subscribers in the US; Commercial Banks/Holding Companies (Canada) $55.00; Other Businesses (U.S. & Can.) $77; Foreign (Air Mail) $418; Two Years Commercial Banks/Holding Companies (Canada) $94.00; Other Businesses (U.S. & Can.) $127; Foreign (Air Mail) $781; BOTH PRINT AND DIGITAL VERSIONS: One Year Banks, Holding Cos., Financial Insts. - US & Can $83.00; Other Businesses - US & Can $116.00 Foreign - Air Mail Delivery $627.00; Two Years Banks, Holding Cos., Financial Insts. - US & Can $141.00; Other Businesses - US & Can $191.00; Foreign - Air Mail Delivery $1,172.00 Single copy rate: $27.50 (U.S. & Canada) $110.00 (Foreign) Reprints: PARS International Corp. phone: 212-221-9595 / fax: 212-221-9195 e-mail: SBPCreprints@parsintl.com. Research: full text of ABA Banking Journal is available on Nexis, a proprietary electronic database http://www.nexis.com. ABA Banking Journal (ISSN 01945947, USPS 544-030) is published monthly by Simmons-Boardman Publishing Corp., 345 Hudson St., NY, N.Y. 10014-4502. Periodical Class postage paid at New York, N.Y. and additional mailing offices. Canada Post Cust. #7204564; Bleuchip Int’l, PO Box 25542, London, ON N6C 6B2; Agreement #41094515. POSTMASTER: Send address changes to ABA Banking Journal, P.O. Box 10, Omaha, NE 68101-0010. Subscribe at www.ababj.com http://www.ababj.com http://www.ababj.com http://www.nexis.com http://www.ababj.com

Table of Contents for the Digital Edition of ABA Banking Journal - May 2009

ABA Banking Journal - May 2009
Contents
Editor's Column
Special Briefing on the Mortgage Cleanup
Tackling the "End of the Beginning" of Mortgage Crisis
ABA Resources
ABA Chairman's Position
Banks Wade into Social Media
Pass the Aspirin
Part 1: Banks and Thrifts Over $3 Billion in Assets
Top 25 Ranked, With Key Performance Data
Summary Data for Top 25 and All Institutions Over $3 Billion
Mobile Banking: You're Either In, or You're Out
10 Steps to Defusing Loan-Mod Bombs
Mailbox
Banker's Mart
To Advertise/Index of Advertisers
The Economy

ABA Banking Journal - May 2009

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