ABA Banking Journal - August 2007 - (Page 3) Banking ABA JOURNAL Vol. XCIX, No. 8 August 2007 www.ababj.com CONTENTS DEPARTMENTS BRIEFING The Unbankers . . . . . 7 Commerce Bank, WaMu, and others reach out with unusual marketing campaigns to humanize finance. By Orla O’Sullivan Snapshot: Do share repurchases signal more M&A activity? . . . . . . . 8 Sleight of mind. . . . . . . . . . . . . . . . . 10 Goals behind proposed ABA/ACB merger . . . . . . . . . . . . . . 12 ABA Resources . . . . . . . . . . . . . . . . 15 FEATURES COVER STORY: BRANCH DESIGN Evoking a sense of place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 By Lauren Bielski. Good branch design is more than just a pretty space. Among other things, design is about expressing locality—otherwise known as a “sense of place.” What’s valued in your community? Who lives there? Plus: tips on being specific when you decorate. Two banks take the LEED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 By Bill Streeter. How green are your branches? For two banks, sense of place equals sense of responsibility. On the cover: Wainwright Bank’s Coolidge Corner branch in Brookline, Mass. Photo courtesy of Approach Architects. COMMUNITY BANKING Should you sell those nonperformers? . . . . 18 Sometimes the best solution to a bad handful of loans isn’t a workout–it’s to fold the hand. Here’s how–and when–to sell troubled loans. By Steve Cocheo • Digital edition extras! How two community banks turn other banks’ lemons into income and Building an online secondary market for bad debt. www.ababj.com Pass the Aspirin . . . . . . . . . . . . . . . . 21 How do you say “no” to key people? Got headaches? Try www.passtheaspirinplus.com CORRESPONDENT BANKING Move over, buddy. . . . . . . . . . . . . . . . . . . . . . . . . . 33 By Steve Cocheo. Georgia’s The Bankers Bank wants to fish the nation as “America’s Correspondent Bank.” And other bankers’ banks, once state-focused, cast out to new markets too. As these specialized correspondent banks head in new directions, are some headed for the altar? Digital edition extra! Interactive bankers’ bank map. Service feature: Bankers’ Banks Directory . . . . . 40 TECH TOPICS Websites: What’s state of the art for banks?. . . 42 Transactional websites convey new ease with AJAX and other Web 2.0 capabilities. Leading banks do a “refresh” around ease of use. By Lauren Bielski Citi mobile to go strong with iPhone? 44 iPhone–the “must have” gadget of the moment. Citibank Mobile–the “must do” channel of the summer. What happens when two “musts” collide? COLUMNS Editor’s Column Go hug a branch . . . . . . . . . . . . . . . . .4 The Economy . . . . . . . . . . . . . . . . . . .52 The bad and good of ag price volatility By Michael Swanson Banker’s Mart . . . . . . . . . . . . . . . . . .48 To advertise/Index of advertisers . . . .49 ABA Chairman’s Position . . . . . . .16 Deconstructing banks’ regulatory burden COMPLIANCE CLINIC Date first, marry later . . . . . . . . . . . . 45 Sidney King banks the unbanked, carefully. Mailbox . . . . . . . . . . . . . . . . . . . . . . . 47 Coming in September… • Can banks reach the “unbanked”? • Eye on insurance • Marketing to “me-victorious” boomers • In Tech Topics: price optimization www.ababj.com/subscribe.html ABA BANKING JOURNAL/AUGUST 2007 3 http://www.ababj.com http://www.ababj.com http://www.passtheaspirinplus.com http://www.ababj.com/subscribe.html
Table of Contents Feed for the Digital Edition of ABA Banking Journal - August 2007 Contents Editor's Column The Unbankers Snapshot: Do Share Repurchases Signal More M&A Activity Sleight of Mind Goals Behind Proposed ABA/ACB Merger ABA Resources ABA Chairman's Position Should You Sell Those Nonperformers Pass the Aspirin Branch Design - Evoking a Sense of Place Two Banks Take the LEED Move Over, Buddy Service Feature: Bankers' Banks Directory Websites: What's State of the Art for Banks? Citi Mobile to Go Strong with iPhone? Date First, Marry Later Mailbox Banker's Mart To Advertise/Index of Advertisers The Economy ABA Banking Journal - August 2007 ABA Banking Journal - August 2007 - (Page Cover1) ABA Banking Journal - August 2007 - (Page Cover2) ABA Banking Journal - August 2007 - (Page 1) ABA Banking Journal - August 2007 - (Page 2) ABA Banking Journal - August 2007 - Contents (Page 3) ABA Banking Journal - August 2007 - Editor's Column (Page 4) ABA Banking Journal - August 2007 - Editor's Column (Page 5) ABA Banking Journal - August 2007 - Editor's Column (Page 6) ABA Banking Journal - August 2007 - The Unbankers (Page 7) ABA Banking Journal - August 2007 - Snapshot: Do Share Repurchases Signal More M&A Activity (Page 8) ABA Banking Journal - August 2007 - Snapshot: Do Share Repurchases Signal More M&A Activity (Page 9) ABA Banking Journal - August 2007 - Sleight of Mind (Page 10) ABA Banking Journal - August 2007 - Sleight of Mind (Page 11) ABA Banking Journal - August 2007 - Goals Behind Proposed ABA/ACB Merger (Page 12) ABA Banking Journal - August 2007 - Goals Behind Proposed ABA/ACB Merger (Page 13) ABA Banking Journal - August 2007 - Goals Behind Proposed ABA/ACB Merger (Page 14) ABA Banking Journal - August 2007 - ABA Resources (Page 15) ABA Banking Journal - August 2007 - ABA Chairman's Position (Page 16) ABA Banking Journal - August 2007 - ABA Chairman's Position (Page 17) ABA Banking Journal - August 2007 - Should You Sell Those Nonperformers (Page 18) ABA Banking Journal - August 2007 - Should You Sell Those Nonperformers (Page 19) ABA Banking Journal - August 2007 - Should You Sell Those Nonperformers (Page 20) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 21) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 22) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 23) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 23A) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 23B) ABA Banking Journal - August 2007 - Pass the Aspirin (Page 24) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page 25) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page 26) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page 27) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page 28) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page belly1) ABA Banking Journal - August 2007 - Branch Design - Evoking a Sense of Place (Page belly2) ABA Banking Journal - August 2007 - Two Banks Take the LEED (Page 29) ABA Banking Journal - August 2007 - Two Banks Take the LEED (Page 30) ABA Banking Journal - August 2007 - Two Banks Take the LEED (Page 31) ABA Banking Journal - August 2007 - Two Banks Take the LEED (Page 32) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 33) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 34) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 35) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 36) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 37) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 38) ABA Banking Journal - August 2007 - Move Over, Buddy (Page 39) ABA Banking Journal - August 2007 - Service Feature: Bankers' Banks Directory (Page 40) ABA Banking Journal - August 2007 - Service Feature: Bankers' Banks Directory (Page 41) ABA Banking Journal - August 2007 - Websites: What's State of the Art for Banks? (Page 42) ABA Banking Journal - August 2007 - Websites: What's State of the Art for Banks? (Page 43) ABA Banking Journal - August 2007 - Citi Mobile to Go Strong with iPhone? (Page 44) ABA Banking Journal - August 2007 - Date First, Marry Later (Page 45) ABA Banking Journal - August 2007 - Date First, Marry Later (Page 46) ABA Banking Journal - August 2007 - Mailbox (Page 47) ABA Banking Journal - August 2007 - Banker's Mart (Page 48) ABA Banking Journal - August 2007 - To Advertise/Index of Advertisers (Page 49) ABA Banking Journal - August 2007 - To Advertise/Index of Advertisers (Page 50) ABA Banking Journal - August 2007 - To Advertise/Index of Advertisers (Page 51) ABA Banking Journal - August 2007 - The Economy (Page 52) ABA Banking Journal - August 2007 - The Economy (Page Cover3) ABA Banking Journal - August 2007 - The Economy (Page Cover4)
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