ABA Banking Journal - September 2007 - (Page 40) BANK MARKETING the boom! Eight points to assess your bank’s boomer plan By John M. Trice, “boomer” and market president, Frost National Bank, Corpus Christi, Tex. 40 SEPTEMBER 2007/ABA BANKING JOURNAL www.ababj.com/subscribe.html ILLUSTRATIONS BY MCMILLAN DIGITAL ART Don’t miss hile we bankers fret about technology, shrinking margins, and the realities of preserving market share, there is a societal shift under way that many of us are aware of, but few of us are paying much attention to. Subtle now, this shift will become more pronounced over the next ten years. It will not only challenge our industry, but will also impact countless sectors of the U.S. economy. The shift I refer to is the boom—no make that the sonic boom—that the baby boomers will create as they plan for, and move towards, those celebrated retirement years. The “baby boom” generation is most commonly defined as individuals born between 1946 and 1964. Demographers have W dubbed it the single greatest concentration of births that the world has ever known. We bankers are sticking our heads in the sand if we think that the boomers will not somehow change the banking industry we know today. As the boomers move into the next segment of their lives, no line of business in which we serve them will be immune. So, how do we bankers prepare for the next milestone in the life of the baby boomers? More importantly, how do we position our banks to anticipate their changing needs, build and preserve their relationships, and bring value to their lives? And equally as important, how do we preserve our bottom line as the boomers move into the promised years and begin to see their money and our industry differently? Here are eight-boomer specific ideas to consider as your bank https://www.frostbank.com https://www.frostbank.com http://www.ababj.com/subscribe.html
Table of Contents Feed for the Digital Edition of ABA Banking Journal - September 2007 Contents Editor's Column Briefing: Why Money Sense is a Top Priority Briefing: Sleight of Mind Briefing: Snapshot: What the First Half Tells Us About the Second Half Briefing: ABA Resources ABA Chairman’s Position Briefing: Get Away and Get Ahead: ABA's Banking Leaders Forum Community Banking: Trim the Fat: Winning the "Battle of the Buck" Community Banking: Pass the Aspirin Cover Story: Meeting the Challenge of the "Unbanked" Bank Marketing: Don't Miss the Boom! On the Job: Time to Power Up Your Presentations? Insurance Sales: The Art & Craft of Cross Selling Tech Topics: The Price is Right? Tech Topics: Security: Protect Information First Tech Topics: Hackers for Hire? You Bet'cha Tech Topics: Case in Point: Tellers Scan, Too, at First Federal Compliance Clinic: Adverse Action Clarified The Economy Banker’s Mart To Advertise/Index of Advertisers ABA Banking Journal - September 2007 ABA Banking Journal - September 2007 - (Page Cover1) ABA Banking Journal - September 2007 - (Page Cover2) ABA Banking Journal - September 2007 - (Page 1) ABA Banking Journal - September 2007 - (Page 2) ABA Banking Journal - September 2007 - Contents (Page 3) ABA Banking Journal - September 2007 - Editor's Column (Page 4) ABA Banking Journal - September 2007 - Editor's Column (Page 5) ABA Banking Journal - September 2007 - Editor's Column (Page 6) ABA Banking Journal - September 2007 - Briefing: Why Money Sense is a Top Priority (Page 7) ABA Banking Journal - September 2007 - Briefing: Sleight of Mind (Page 8) ABA Banking Journal - September 2007 - Briefing: Sleight of Mind (Page 9) ABA Banking Journal - September 2007 - Briefing: Snapshot: What the First Half Tells Us About the Second Half (Page 10) ABA Banking Journal - September 2007 - Briefing: Snapshot: What the First Half Tells Us About the Second Half (Page 11) ABA Banking Journal - September 2007 - Briefing: Snapshot: What the First Half Tells Us About the Second Half (Page 12) ABA Banking Journal - September 2007 - Briefing: ABA Resources (Page 13) ABA Banking Journal - September 2007 - ABA Chairman’s Position (Page 14) ABA Banking Journal - September 2007 - ABA Chairman’s Position (Page 15) ABA Banking Journal - September 2007 - Briefing: Get Away and Get Ahead: ABA's Banking Leaders Forum (Page 16) ABA Banking Journal - September 2007 - Briefing: Get Away and Get Ahead: ABA's Banking Leaders Forum (Page 17) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 18) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 19) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 20) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 21) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 22) ABA Banking Journal - September 2007 - Community Banking: Trim the Fat: Winning the "Battle of the Buck" (Page 23) ABA Banking Journal - September 2007 - Community Banking: Pass the Aspirin (Page 24) ABA Banking Journal - September 2007 - Community Banking: Pass the Aspirin (Page 25) ABA Banking Journal - September 2007 - Community Banking: Pass the Aspirin (Page 26) ABA Banking Journal - September 2007 - Community Banking: Pass the Aspirin (Page 27) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 28) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 29) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 30) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 31) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 32) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 33) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 34) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 35) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 36) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 37) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 38) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 38A) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 38B) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 38C) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 38D) ABA Banking Journal - September 2007 - Cover Story: Meeting the Challenge of the "Unbanked" (Page 39) ABA Banking Journal - September 2007 - Bank Marketing: Don't Miss the Boom! (Page 40) ABA Banking Journal - September 2007 - Bank Marketing: Don't Miss the Boom! (Page 41) ABA Banking Journal - September 2007 - Bank Marketing: Don't Miss the Boom! (Page 42) ABA Banking Journal - September 2007 - Bank Marketing: Don't Miss the Boom! (Page 43) ABA Banking Journal - September 2007 - Bank Marketing: Don't Miss the Boom! (Page 44) ABA Banking Journal - September 2007 - On the Job: Time to Power Up Your Presentations? (Page 45) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 46) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 47) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 48) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 49) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 50) ABA Banking Journal - September 2007 - Insurance Sales: The Art & Craft of Cross Selling (Page 51) ABA Banking Journal - September 2007 - Tech Topics: The Price is Right? (Page 52) ABA Banking Journal - September 2007 - Tech Topics: The Price is Right? (Page 53) ABA Banking Journal - September 2007 - Tech Topics: Security: Protect Information First (Page 54) ABA Banking Journal - September 2007 - Tech Topics: Case in Point: Tellers Scan, Too, at First Federal (Page 55) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 56) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 57) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 58) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 59) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 60) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 61) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 62) ABA Banking Journal - September 2007 - Compliance Clinic: Adverse Action Clarified (Page 63) ABA Banking Journal - September 2007 - Banker’s Mart (Page 64) ABA Banking Journal - September 2007 - Banker’s Mart (Page 65) ABA Banking Journal - September 2007 - To Advertise/Index of Advertisers (Page 66) ABA Banking Journal - September 2007 - To Advertise/Index of Advertisers (Page 67) ABA Banking Journal - September 2007 - The Economy (Page 68) ABA Banking Journal - September 2007 - The Economy (Page Cover3) ABA Banking Journal - September 2007 - The Economy (Page Cover4)
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