ABA Banking Journal - September 2009 - (Page 38)
Tech topics Consumer remote deposit capture: a fit for some It’s still early, but if you take “consumer” to include home office usage, then the concept seems like an easy next step an Antonio-based USAA was an early adopter with a great story to tell: about 300,000 active users daily of its 7.2 million customer base. First Command Bank, which registered 1,600 users across its online customer base of 65,000 users, likewise made it stick. There have been other stories of decent uptake—if not runaway beginnings, but those that watch the banking industry for a living are waiting to pass judgment regarding it. In this case, the “it” in question is consumer remote deposit capture. By Lauren Bielski, a freelance writer based in New York City, email@example.com. Lauren was technology editor of ABA Banking Journal for ten years. S Remote deposit capture in the commercial sector has had the stampeding quality of a gold rush for many community banks looking for innovative treasury and cash management solutions. Two years since it first made headlines in the trade press, and in the months since regulators clarified their stance with Federal Financial Institutions Examination Council’s issuance of Risk Management of Remote Deposit Capture, consumer RDC hasn’t made nearly the same stir. Consumer adoption of the technology won’t be a similar experience, according to payments experts. But for community banks that lack an extensive branch network, but serve a scattered customer base; or for those who already go after the accounts of small business owners and want 38 SEPTEMBER 2009/ABA BANKING JOURNAL Subscribe at www.ababj.com
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