California Business - Volume 3, Issue 1 - Northern California - 3

TABLE OF CONTENTS

VOLUME 3, ISSUE 1

FEATURES
Cover Story
Integrated Prescription Management serves up
a healthy dose of customer service to attract
middle-market clients

6

Better, Faster, Stronger
How business leaders can actively shape
innovation to achieve results

10

Outside the Box
What to do with a big idea that doesn't fit your
company's core competency

12

DEPARTMENTS
Briefs
Financial trends; what's happening in HR;
401(k) participation on the rise
Giving back: Getting the most ROI
and getting your employees involved

5

20

BUSINESS INSIDER
Corporate fraud
Succession planning

16

Processing credit cards

17

Hiring vs. outsourcing

Editor: Todd Shryock
Art Director: Stacy Vickroy
Project Manager: Kate Castrovince
Cover photo: Silvia Flore

15

Commercial cards

18

9 tips on saving energy

Published by SBN Interactive,
835 Sharon Drive, Suite 200, Westlake, OH 44145
(440) 250-7000 | www.sbninteractive.com

14

22

FOLLOW US ON

calbanktrust.com

California Business * 3



California Business - Volume 3, Issue 1 - Northern California

Table of Contents for the Digital Edition of California Business - Volume 3, Issue 1 - Northern California

Table of Contents
California Business - Volume 3, Issue 1 - Northern California - Cover1
California Business - Volume 3, Issue 1 - Northern California - Cover2
California Business - Volume 3, Issue 1 - Northern California - Table of Contents
California Business - Volume 3, Issue 1 - Northern California - 4
California Business - Volume 3, Issue 1 - Northern California - 5
California Business - Volume 3, Issue 1 - Northern California - 6
California Business - Volume 3, Issue 1 - Northern California - 7
California Business - Volume 3, Issue 1 - Northern California - 8
California Business - Volume 3, Issue 1 - Northern California - 9
California Business - Volume 3, Issue 1 - Northern California - 10
California Business - Volume 3, Issue 1 - Northern California - 11
California Business - Volume 3, Issue 1 - Northern California - 12
California Business - Volume 3, Issue 1 - Northern California - 13
California Business - Volume 3, Issue 1 - Northern California - 14
California Business - Volume 3, Issue 1 - Northern California - 15
California Business - Volume 3, Issue 1 - Northern California - 16
California Business - Volume 3, Issue 1 - Northern California - 17
California Business - Volume 3, Issue 1 - Northern California - 18
California Business - Volume 3, Issue 1 - Northern California - 19
California Business - Volume 3, Issue 1 - Northern California - 20
California Business - Volume 3, Issue 1 - Northern California - 21
California Business - Volume 3, Issue 1 - Northern California - 22
California Business - Volume 3, Issue 1 - Northern California - Cover3
California Business - Volume 3, Issue 1 - Northern California - Cover4
https://www.nxtbook.com/nxtbooks/wise/calbusiness_nc_2013spring
https://www.nxtbookmedia.com