SilverLink - Winter 2008 - (Page 34)

As an $868 million company, Travel and Transport maintains relationships with all major air carriers, hotel/motel chains, car rental companies and tour operators. Their size provides them with access to the upper management of primary suppliers, allowing them to work on behalf of clients and to quickly accomplish cost-effective travel. Travel and Transport is a forward-thinking travel management firm that has evolved over the years into a consultant-based organization, providing guidance, consultation and strategic positioning recommendations to customers. Travel and Transport also works diligently to advance technology solutions that provide clients with the most innovative applications available in the marketplace. In 1992, for example, Travel and Transport was one of the first travel management organizations to install online travel technology, providing customers with greater options in product selection. Travel and Transport is dedicated to providing outstanding customer service. Associates realize that their job isn’t merely to make travel arrangements. The goal is to understand a client’s business and to utilize travel industry expertise, partnering with clients and maximizing their travel programs. With that in mind, customer service becomes more than a phrase or a job description—it truly defines the organization and is the driving force that sets Travel and Transport apart from its competitors. This dedication is evident in Travel and Transport’s industry-wide reputation, where they are known as a service-focused organization as well as an ethical and astute business partner. Bill Tech, President and CEO of Travel and Transport, says it best: “At Travel and Transport, we listen to our customers, as each one has individual and unique needs. When you talk to a Travel and Transport employee, you are talking to an owner who is truly dedicated to providing outstanding customer service. Since our founding, we have never believed in a cookie cutter approach, where every travel program is exactly the same. We work together with our clients to develop customized travel programs that will provide a successful, long-term partnership.” SilverStone Group is proud of its long-standing relationship with Travel and Transport. We wish them continued success as they continue to move America across the nation and around the world. W W W.silverstonegrouP.coM 34 http://www.silverstonegroup.com

Table of Contents Feed for the Digital Edition of SilverLink - Winter 2008

SilverLink - Winter 2008 Contents Risk Management: Where in the World is Human Resource Consulting? Workers’ Compensation Rate Declines Insurance Certificates Haute Retirement It All Began with a Cup of Coffee Playing Fair in the Housing Market Captives 101 Proceed with Caution Fore! (Or is it Pull? or Giddyup?) Don’t Be Fuelish Employee Benefits: Medical Trend Countdown to Compliance Private Client Services: Buy & Sell Agreements Flood Insurance Pushing Wealth to the Next Generation Client Spotlight: Travel and Transport Internal Happenings: SilverStone Group Giving Back Since 1945

SilverLink - Winter 2008

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