Compressed Air Best Practices - May 2008 - (Page 34)

| 05/08 Compressed Air Industry AUTOMOTIVE ASSEMBLY | Doing What is for Customers Compressed Air Best Practices™ spoke with John Reinert (President) of Delta Industries. and shipped the compressors I sold. I kept an inventory of spare parts for each compressor sold. I did the start-ups myself and contracted out installation and service work as required. My customers really appreciated the quality of Kaeser compressors and by June of 1988, I had enough business that I hired a secretary, a service technician and our first sales person, Bradley Fresh who is still with us today. Right What is the scope and size of Delta Industries today? Today we employ 45 people and have facilities in Downers Grove, Grant Park, Peoria and Decatur, Illinois. Six years ago we expanded into Iowa and operate out of Cedar Rapids and Des Moines. John Reinert of Delta Industries Good morning. How did Delta Industries get started? I had worked in sales for 7½ years for a compressor distributor in Chicago and wanted to start a business so I could control my own destiny and bring higher quality levels of service to my customers. I left my employer with just this idea and without having anything lined up. My original plan was to be an independent sales representative. I began speaking with Mr. Reiner Mueller and Mr. Roy Stuhlman at Kaeser Compressors and it coincided with the fact that they were looking to build distribution in the Chicago area as well. I was impressed by the products and the people of Kaeser and could not resist when offered the opportunity of working together. I started Delta Industries in 1987, as a Kaeser distributor working out of rented office space. I was a one-man operation with some rented space at a shipping company down the street that received 34 www.airbestpractices.com We have a very experienced company. I have been in the compressor business for more than 25 years now. We have many employees with 20+ years of service and sales experience. Delta Industries offers 24-hour service capabilities and has a fully stocked parts department and an extensive inventory of compressors. Our sales, service and parts people are all factory-trained and benefit from Kaeser Compressors’ very strong training programs. We emphasize that Delta is able and willing to help with compressed air system designs, and provide point-to-point drawings and flow diagrams. Our application people know what tools to use to better gain an understanding of what’s going on in a system. We make recommendations to our customers regarding their needs for back-up, the control of multiple compressors, proper air treatment, proper installation, including ventilation, serviceability, storage and distribution piping. Delta helps educate clients to understand the fact that the cost of operating an air system typically far exceeds the price of the equipment and installation. Delta Industries provides service before and after the sale that helps customers produce compressed air at the lowest overall cost per cfm. http://www.airbestpractices.com

Table of Contents Feed for the Digital Edition of Compressed Air Best Practices - May 2008

Compressed Air Best Practices - May 2008 Contents From the Editor Utility-Air News The Compressed Air Audit of the Month Pneumatics Real World Best Practices Delta Industries: Doing What is Right for Customers Delta Industries: Six Truths You Need to Know about Really Putting the Customer First Power Supply Industries Resources for Energy Engineers Wall Street Watch Advertiser Index Job Market

Compressed Air Best Practices - May 2008

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