Better Software - July/August 2008 - (Page SW11) Pre-COnferenCe tUtOriaLS MOnDay, sePTeMBeR 29, 1:00-4:30 (HAlF DAy - PM) MN risk-Based testing With more than eighteen years of experience in the IT industry, Julie Gardiner has spent time as an analyst programmer, Oracle DBA, and project manager. She has first-hand experience as a test analyst, test team leader, test consultant, and test manager. At Grove Consultants, Julie provides consultancy and training in all aspects of testing, specializing in risk-based testing, agile testing, test management, and people issues. She is a certified ScrumMaster. Julie won best presentation at STAReAsT 2007 and 2005; best presentation at BCS SIGiST 2005; and best tutorial at EuroSTAR 2006. With twenty-five years of involvement in the development of IT solutions and fifteen years of testing experience, Susan Herrick is currently a testing consultant and corporate leader of Testing Management and Consulting for the Global Testing Capability at EDS. She provides expertise, leadership, and guidance in “architecting testing solutions,” particularly in the areas of testing strategy development and testing management and measurement. Susan has contributed to the development of supporting processes, tools, and techniques in these key areas. Julie Gardiner, Grove Consultants Risks are endemic in every phase of every project. One key to project success is to identify, understand, and manage these risks effectively. However, risk management is not the sole domain of the project manager, particularly with regard to product quality. it is here that the effective tester can significantly influence the project outcome. Julie Gardiner explains how risk-based testing can shape the quality of the delivered product in spite of such time constraints. Join Julie as she reveals how you can apply product risk management to a variety of organizational, technology, project, and skills challenges. Through interactive exercises, receive practical advice on how to apply risk management techniques throughout the testing lifecycle—from planning through execution and reporting. Take back a practical process and the tools you need to apply risk analysis to testing in your organization. MO Spend wisely, test well: Making a financial Case for testing Laptop required Susan Herrick, EDS-Global Testing Practice Organizations that develop software always profess absolute commitment to product quality and customer satisfaction. At the same time, they often believe that “all that testing isn’t really necessary.” Test managers must be able to quantify the financial value of testing and substantiate their claims with empirical data. susan Herrick provides experienced test managers with quantitative approaches to dispel the prevailing myths about the negative bottom-line impact of testing, make a compelling business case for testing throughout the project lifecycle, and provide decision-makers with information that allows them to make fiscally responsible choices about test efforts. During a hands-on activity, you will calculate, analyze, and substantiate answers to such questions as, “what will it cost if we don’t test at all?” “should we rely on the system and acceptance testers to find all the defects?” “Can our experienced developers test their own code?” and “should experienced users perform the acceptance testing?” Answer these and more questions with the numbers at hand to back up your claims. To benefit fully from the hands-on activity, each participant should bring a laptop. All participants will receive as a takeaway a CD containing a calculation tool (with full instructions). MP to infinity and Beyond: extreme Boundary testing Rob Sabourin, AmiBug.com if you think you have already explored all of the important boundaries as part of your testing, this dynamic, interactive presentation will open your eyes to some often-missed edges and offer you great techniques to expose and explore them. you’ll dive into the rich universe of boundaries related to systems behavior, environments, system limits, design limitations, and even eccentric user behaviors. Rob sabourin helps you learn to see and explore the final frontiers of your software and look beyond the confines of common knowledge to see the aliens and strange monsters lurking. in this hands-on workshop, you’ll participate in a series of fun, interactive exercises and experience rich boundary examples from Rob’s recent projects. Practice identifying and exercising the data conditions that influence a system’s behavior and understand how critical values lead to emergent behaviors, which can make or break software projects. in addition to practicing traditional boundaries value analysis and equivalence partitioning techniques, you will learn about exploratory testing, failure mode analysis, and several stress testing experiments you can perform. Rob Sabourin has more than twenty-five years of management experience, leading teams of software development professionals. A well-respected member of the software engineering community, Rob has managed, trained, mentored, and coached hundreds of top professionals in the field. He frequently speaks at conferences and writes on software engineering, SQA, testing, management, and internationalization. The author of i am a Bug!, the popular software testing children’s book, Rob is an adjunct professor of Software Engineering at McGill University. MQ the Craft of Bug investigation Jon Bach, Quardev, Inc. At testing conferences, many presentations mention techniques and processes meant to help you find bugs, but few talk about what to do when you actually find one. if it’s as simple as filing a report about what you saw, how do you know that’s the real problem? what do you do when you file a bug, but the developer wants you to give him more information? How do you reproduce pesky, intermittent bugs that come in from customers? Join Jon Bach in this hands-on tutorial to help you practice investigation and analysis skills such as questioning, conjecturing, branching, and backtracking that might help you unearth more context about the problems. if you’re telling stories about the bug that got away, this tutorial gives you the opportunity to try some techniques that may trap it so you can earn more credibility, respect, and autonomy from your stakeholders. Collaboration is encouraged during the session, so bring your tool suggestions, tester’s notebook, and scientific mindset. Jon Bach is senior consultant and manager for corporate intellect at Quardev, Inc., a Seattle outsource test lab where he manages testing projects ranging from a few days to several months using Rapid Testing techniques. In 2000, Jon and his brother James invented the “Session-Based Test Management” technique for managing and measuring exploratory testing. In his thirteen years of testing, Jon has been a test contractor, full-time test manager, and consultant for companies such as Microsoft and Hewlett-Packard. He has written articles for both Better software and ieee Computer magazines. Martin Pol has played a significant role in helping to raise the awareness and improve the performance of testing worldwide. Martin provides international testing consulting services through POLTEQ IT Services BV. During recent years, he has specialized in test outsourcing/offshoring, and he has developed an approach to successfully deal with this phenomenon. His experiences in both India and China are of great value. He has supported many organizations to define the test service levels, to organize the prerequisites, and to implement test outsourcing management and monitoring. MR Managing test Outsourcing Martin Pol, POLTEQ IT Services BV UPDateD when outsourcing all or part of your testing efforts to a third-party vendor, you need a special approach to make testing effective and controlled. Martin Pol explains his roadmap to successful outsourcing and offers ways to define the objectives, the strategy, and the scope (what tasks should be outsourced and what tasks should not—at least not yet). He describes how to select your supplier and how to migrate, implement, and cope with organizational issues. Martin discusses contracts, service levels, and ways to monitor and control tasks. He focuses on a technique for scoping the project, defining service levels, and establishing a specific set of metrics. The good news for testers is that outsourcing requires more testing—not less—and that new testing jobs are coming into existence. Testing the outsourcing is becoming a very important control mechanism for outsourcing in general. Call 888.268.8770 or 904.278.0524 to register • www.sqe.Com/swreg http://AmiBug.com http://www.sqe.com/sWreg
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