Managing Automation - January 2009 - (Page 52) d nts an reeme ervice S vel Ag ice Le ction in a et Serv r Satisfa to Me How e Custome as t Incre rk llmen s Fulfi o Netw es in Spare Part actic Best Pr Title: BEST PRACTICES IN SPARE PARTS FULFILLMENT Download: managingautomation.com/click4 Summary: Differentiation in today’s fast-moving marketplace is increasingly difficult as more companies from around the globe bring competitive products to market. Today’s progressive service executives have realized that meeting customer service level agreements (SLAs) and attaining customer satisfaction levels is a powerful way to stave off the competition, retain existing customers, and win new business. Epicor Title: STRATEGIES TO RUN A LEAN SUPPLY CHAIN: HOW PRINCIPLES OF LEAN MANUFACTURING TRANSFER BENEFITS TO OPERATIONS Download: managingautomation.com/epicor17 Summary: The blurring of the line between manufacturing and supply chain logistics provides the opportunity to move efficient manufacturing management concepts to supply chain management. One manufacturing concept stands out as most successful: the concept of lean. This paper describes lean manufacturing and how it can be applied to supply chain management. Title: TEN COMPONENTS OF EFFECTIVE ERP GOVERNANCE: A GARTNER REPORT Download: managingautomation.com/epicor18 Summary: Too often, organizations that implemented ERP fail to recognize the need for enterprise level governance until post implementation issues have highlighted the gap between IT ori ented governance and the governance needed for ERP . ma January 52 2009 http://www.managingautomation.com/click4 http://www.managingautomation.com/epicor17 http://www.managingautomation.com/epicor18
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