Managing Automation - February 2009 - (Page 25) business drivers ma poll Q: How important are the following business issues in driving your company’s need to collab- COST AND COMPETITIVE PRESSURES OUTWEIGH OTHER CONCERNS Q: Is your company more focused on collaboration between production (manufacturing) and the enterprise today than it was one year ago? No: 27.9% Don’t know: 16.3% orate, whether between departments, on inter-enterprise business processes, or with external organizations (B2B or B2C)? Global competitive pressures (and a need to act quickly): High: 57.1% Medium: 31.0% High: 75.6% Medium: 14.6% Low: 11.9% Low: 9.8% Cost pressures: Shareholder pressure to reduce operational expenses: Yes: 55.8% High: 22.5% Medium: 37.5% Increasing customer demands: High: 42.9% Medium: 45.2% Q: Is your company more focused on collaboration with external partners and customers today than it was one year ago? No: 27.9% Low: 40.0% Low: 11.9% Retiring baby boomers who will leave a knowledge gap: High: 17.1% Medium: 34.1% Unskilled workforce: High: 19.5% Medium: 36.6% Yes: 51.2% Don’t know: 20.9% Low: 48.8% Low: 43.9% Percentages may have been rounded and may not equal 100%. technology’s role ma poll PEOPLE ISSUES TRUMP TECHNOLOGY Q: What role will technologies such as services-oriented architectures, business process management, knowledge management, and B2B/B2C integration play in your company’s efforts to be more collaborative across the enterprise? An important role, but subordinate to people issues: 48.8% A pivotal role: 23.3% Q: What technology specifically will play a pivotal role? B2B or B2C SOA: 30.0% (including EDI): 30.0% BPM: 10.0% An insignificant role: 11.6% Don’t know: 16.3% Other: 20.0% Knowledge management databases: 10.0% Percentages may have been rounded and may not equal 100%. 25 February 2009
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