IN THIS ISSUE T H O U G H T From Where I Sit By Doug Harward It’s a new year and time for some new thinking. Make sure innovation is a part of your 2010 To-Do List. 3 L E A D E R S A D I N D E X You’re just one click away from the industry’s leading suppliers. At the Editor’s Desk For this issue’s guest editor, Irish Kennedy Smothers, learning is woven into the fabric of everyday work. Are you creating a culture of learning? 7 ADAYANA 2 PARTNERING FOR PERFORMANCE CONFERENCE 6 CANADIAN MANAGEMENT CENTRE 8 MICROTEK 10 TRAININGINDUSTRY.COM 12 ADOBE 14 FUTURETHINK 20 KNOWLEDGEPOOL 24 KAPLAN 28 MENO 39 Winning Organizations Through People By Dr. Michael O’Connor All people may not be highly adaptable, but adaptability is the key to solving organizational issues. Understanding people helps foster flexibility. 9 Learning Technologies By Rick J. Crowley As learning and technology continue to evolve, so will learning management systems. Take a look at a new model for managing training and talent. 11 Performance & Productivity By Charles Jennings Since training doesn’t always stick, some lessons are taught repeatedly. Performance support may be the solution to trainand-train-again scenarios. 13 Closing Arguments By Tim Sosbe In many organizations, training and HR are separate and not-always-equal partners. Aligning the people processes can bring structure and success. 38 Training Industry Quarterly, Winter 2010 / A Training Industry, Inc. ezine / www.trainingindustry.com/TIQhttp://www.trainingindustry.com/TIQ