Training Industry Quarterly - Summer 2011 - (Page 4)
IN THIS ISSUE
S P E C I A L R E P O R T S
17
COVER STORY
Performance Management: Focus on People…and Profit
By Ken Blanchard Business leaders shouldn’t choose between people or profit when they can support both. Taking care of employees is a good way to reap financial rewards.
23
TACTICS
Adding Social Media Tools to Learning Portfolios: 10 Questions to Consider
By Steve Arneson Social media can be a valuable tool to enhance and support training. Choosing which social media tools to integrate into your L&D initiative requires forethought.
27
STRATEGIES
Bridging the Gap: Training and Business Results
By Paul Leone Training fills the gap between a problem and the desired result. To effectively build this bridge, executives should play an active role in the training process.
31
SOLUTIONS
Managing Knowledge in High Performance Organizations
By John Hovell Information can flow at the speed of light, but it takes the ability to learn to properly harness that power. It’s time to build a high-performing organization.
I N F O
CASEBOOK:
E X C H A N G E
TRACKING TRENDS:
35 UPS
By Michelle Eggleston Like an urgent package, training is delivered just in time. At UPS, training is engrained in the culture to deliver better results by building better leadership.
38 Web 3.0: Transforming Learning
By Kevin Oakes Web 3.0 is upon us, representing a shift in how people interact with the Web. Are you ready for a higher level of productivity?
4
TrainingIndustry Quarterly, Summer 2011 / A Training Industry, Inc. ezine / www.trainingindustry.com/TIQ
http://www.trainingindustry.com/TIQ
Table of Contents for the Digital Edition of Training Industry Quarterly - Summer 2011