Training Industry Quarterly - Fall 2013 - (Page 11)
LEADERSHIP 2.0 | KEN BLANCHARD & SCOTT BLANCHARD
A SUPPORT GROUP
SUPERCHARGE YOUR NEXT LEADERSHIP INITIATIVE
A successful leadership development initiative requires two
things — great content and great design. It’s in the design phase
of the initiative where most organizations usually struggle. A
focus on design is one of the best ways to improve the adoption
and success of any leadership training program. Here are three
powerful practices that you may want to consider using in your
next leadership initiative.
• FLIP THE CLASSROOM
On the first day of most leadership training sessions attendees
will open participant workbooks, receive an introduction to
the content, and then learn the material step by step. There will
then be a brief skill-building practice to test for knowledge and
understanding, and then planning will be conducted for when
participants return to work.
This tried-and-true method of teaching has been the standard
for years. However, organizations are under increasing pressure
to condense the learning and limit the amount of time people are
away from the job.
One solution to this is flipping the classroom — a concept that
is familiar within educational circles and that has tremendous
potential with adult learners as well. At its core, “flipping” refers
to the practice of using technology as much as possible to teach
content before participants set foot in a physical classroom. This
way, more time can be spent actually building and practicing skills
while everyone is together. Rather than using the classroom to
teach content, people use the classroom to practice what they’ve
• CREATE A SUPPORT SYSTEM
Getting leaders to adopt recently learned behaviors and helping
them cope with returning to their current work environment is a
challenge. Even the most determined leader will find it a challenge
to practice new behaviors in an old environment — there is always
a lot of inertia to overcome.
For years, we have encouraged leaders to enlist others in their
personal change efforts by teaching people around them what
they’ve learned. We are making that process easier by allowing
leaders to share class materials more freely with direct reports.
Providing materials to a team instead of just one person has a dual
benefit: the organization not only gets an individual but a whole
team moving in the right direction. The leader has a like-minded,
built-in support group to help them follow through on what they
learned in class.
Everyone needs a support group when they are doing something
new. Without support, the odds of real behavior change are
stacked against you.
• USE TECHNOLOGY EFFECTIVELY
Technology works best when it allows users to do something
more easily or effectively than was previously possible. When it
comes to training, pre-filled forms and diagnostic apps save time
and key strokes, while giving managers and direct reports an easy
way to build new habits.
Today, it is possible to create an online learning resource that
provides access to critical tools, on-demand videos and other
content so learners can refresh their knowledge conveniently.
Tablet-friendly e-tools and mobile apps allow individuals to access
content from remote devices and easily share that information
with team members and colleagues.
LEADERSHIP TRAINING AT THE SPEED OF BUSINESS
Just about everyone these days is looking for a faster, more
effective way of getting people up to speed on all of the tasks they
face. If you are a learning professional charged with developing
skills in people, take a look at how flipping the classroom,
applying a group-based approach to individual learning, and
utilizing available technology can help improve the process. You’ll
be surprised at the difference it will make in moving your people
from knowing to doing.
Scott Blanchard is the co-founder of Blanchard Certified. Ken
Blanchard is the best-selling co-author of The One Minute Manager®
and 50 other books on leadership — most recently, Trust Works!
Four Keys to Building Lasting Relationships. You can follow Ken
Blanchard on Twitter @KenBlanchard or @LeaderChat and also via
the HowWeLead and LeaderChat blogs. Email Scott and Ken.
Training Industry Quarterly, Fall 2013 / A Training Industry, Inc. magazine / www.trainingindustry.com/TIQ
Table of Contents for the Digital Edition of Training Industry Quarterly - Fall 2013
From Where I Sit: The Sustainability of MOOCs
Table of Contents
Guest Editor: Top Five Learning Technologies to Watch
We Need to Support Learning, Not Manage It
Supercharge Your Next Leadership Initiative
Boomers & the Technology Gap
Technologies to Manage Information Overload
It's Time to Invest in the 'Performance Zone'
Inroducing Simulation into Learning Technologies: Examining the Key Considerations
The Evolution of the LMS
Bringing Your Mojo to the Virtual Classroom
Merging Social Learning and Technology to Achieve Business Outcomes
Optimizing Workforce Learning and Performance
Badges: Bridging the Higher Education and Workforce Gap
Integrating Video into Training
Tools for Supporting Sales Coaching
Training Industry Quarterly - Fall 2013