Training Industry Magazine - Fall 2015 - (Page 15)
TOOLS IN LEARNING
- KAR L M. KAPP, Ed .D.
USING A
BLENDED
approach
WHEN CRAFTING
A TRAINING
DELIVERY STRATEGY
Technological advances in the past
few decades have revolutionized how,
when and where training, instruction
and education can be delivered. As a
learner, we are no longer tethered to a
classroom or a particular instructor. We
can learn wherever a cell phone has two
or more bars. As an instructor, we are
not limited to sharing our knowledge
in the classroom; we can share across
geographic boundaries by uploading
videos, text and other valuable content.
This ability to deliver training via
technology as well as via a classroom
has led to the inevitable question: Which
training delivery method is the best? The
answer is "Yes." All these delivery methods
are the best, depending on the situation.
So, I guess the "real" right answer is a
blend of methods. Blending different
instructional delivery methods is the
intelligent approach to training delivery.
CRAFTING A STRATEGY
Organizations should craft a delivery
strategy
that
includes
delivering
instruction with multiple methods such
as classroom, on-the-job instruction,
e-learning and mobile learning. Think
of it this way, most organizations would
not, and should not deliver all training to
employees via mobile learning. Yet, these
same organizations currently deliver all
training to employees via instructor-led
or on-the-job training. No single training
delivery method is ideal for all types of
training. Instead, what is needed is a mix
of instructor-led, on-the-job training,
mobile and e-learning matched to the
content and audience.
NO SINGLE
TRAINING DELIVERY
METHOD IS IDEAL
FOR ALL TYPES
OF TRAINING.
A truly enterprise-wide approach to
corporate education combines the best
aspects of online education and mobile
education with the best aspects of
instructor-led training. The combination
might be teaching basic fundamentals
online and then teaching advanced skills
in the classroom. Or, it might be providing
on-the-job training for new employees
and then giving veterans a mobile device
to refresh their knowledge when needed.
A blended approach means that everyone
in the organization can have an orientation
training program with a class size of one,
or that information required to keep skills
up-to-date doesn't require time away from
work. A blended approach with a strong
e-learning component allows all new
employees to receive the same information
because it was presented consistently by
an expert over the web. This then means
T R A I N I N G I N DUSTR Y MA GAZ INE - FALL201 5 I WWW.TRAININGINDU S T RY . C OM/ MAGAZ I NE
the face-to-face class can focus on higherlevel skills since the basics are known and
tested by the online software.
Blended learning is an effective delivery
because there will always be questions
that will not be answered by online
training or by asking "Siri." This is when a
competent, qualified person can be made
available to answer specific questions
on the job, or a training class can be set
up to answer questions and provide
company-specific ideas and suggestions
not available through the online means.
MIXING IT UP
For these reasons and many others, a
blended approach to training delivery is
the preferred method for sophisticated
organizations. The careful mixing of onthe-job training, instructor-led training
with a supervisor or internal expert,
and online and mobile learning support
provides the best possible combination
to ensure employee knowledge, skills
and productivity.
Karl M. Kapp, Ed.D., is a professor of instructional
technology at Bloomsburg University and the
author of six books and the Lynda.com course,
"Gamification of Learning." Email Karl.
15
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http://www.trainingindustry.com
Table of Contents for the Digital Edition of Training Industry Magazine - Fall 2015
Delivery: Is This Where Technology Changes the Game?
Table of Contents
Guest Editor: The Pendulums Swing
Access Trumps Knowledge: Changes for Training Delivery
Hardwired to Learn
Using a Blended Approach When Crafting a Training Delivery Strategy
Planning, Developing and Implementing Serious Games
Let's Get Serious about Live, Instructor-led Training
Just What Employees Ordered: Personalized Adaptive Learning
Training with Pictures, Not Bullet Points
Anti-Social Learning?
Using Microlearning and Information Design to Elevate Soft Skills Training
How Improvisation Can Drive Employee Engagement
Accelerating Expertise with Simulations
Technology and Trends Driving the China Training Market
Helping Buyers of Training Services Become More Savvy
Are Bad Communication Habits Holding You Back?
Measuring the ROI of Social Media within Your Organization
Closing Deals
Company News
What's Online
Training Talk
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