Training Industry Magazine - Spring 2016 - (Page 11)
Classroom education emerged in a world
of information paucity. A minority of
people could read. Knowledge was held
by the few and education was deeply
entwined in the oral tradition. Many of the
early education models in the West were
driven by religious texts that were read
aloud. Memorization was a critical skill.
Rote learning was the way to get ahead.
The classroom was a critical tool.
GOOGLE NEEDS NO
However, each one of these attributes
has been turned on its head over the
past 150 years. We now live in a world
of information abundance. The vast
majority of people can read. Knowledge
is openly and freely available and
education is a complex process of reading,
listening, finding, sense-making, sharing
and doing. Education is now driven by
government policy and the needs of
employers. Memorization is only required
for critical, conceptual elements of our
work as multi-channel access via the
Internet and to networks of experts now
means that "find"' is a more critical skill
Yet much of today's education and
training in the world of work remains fixed
to an era long gone. Classroom learning,
by definition, is separate from the pointof-use of learned knowledge and skills.
We know that the closer learning is to
the point of need, the more effective and
impactful it is likely to be.
Peter Senge, author of "The Fifth
Discipline" and creator of the notion of the
learning organization, clearly explained
"A simple question to ask is, 'How has the world
of a child changed in the last 150 years?' And
the answer is, 'It's hard to imagine any way in
which it hasn't changed,' and yet, if you look
at school today versus 100 years ago, they are
more similar than dissimilar."
Exactly the same could be said of adult
training and development as of child
education. We may have added some
technology, better lighting and more
comfortable chairs, but our organizations'
classrooms today have changed very little.
IS THE CLASSROOM STILL RELEVANT?
A fundamental question is whether the
classroom is still relevant in 21st century
organizational learning. There is no doubt
that sometimes learning with others
in the same room is the best option.
Face-to-face onboarding programs that
focus on rapidly building conceptual
understanding (rather than developing
knowledge of detailed tasks) will continue
to be an important use of classroom
learning until technology delivers much
better virtual reality environments than
are currently available.
Classrooms also remain relevant for
learning through group discussion and
group problem-solving when people are
co-located or in close reach with each
other. The flipped classroom is a good
example of this, where people come
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- CH AR L E S J E NNING S
PERFORMANCE AND PRODUCTIVITY
together to collaborate and share, and
where knowledge building has been
transferred to better channels of delivery.
Apart from the two examples above, it is
hard to find a situation where classroom
learning offers an advantage over learning
in the workplace, via technology, or over
Technology offers huge opportunities for
social learning, peer feedback, and access
to information at the point of need. In our
world of information abundance, Google
is the largest educational provider on the
planet. Google needs no classrooms.
THE NEW CLASSROOM?
Mobile apps are increasingly being
built and deployed by organizations to
support workers. One large Australian
bank already provides its people with
a full HR suite of apps for their mobile
phones. Others provide rapid access to
It's not difficult to see the large-scale
development of learning and performance
tools and services via apps. That future
world is not far off. Within the next few
years, mobile apps will be the prime way
L&D will support learning and capability
building. The app will then become the
Charles Jennings is a director of the Internet
Time Alliance and founder of the 70:20:10
Institute. He is the former chief learning officer
for Thomson Reuters. Email Charles.
Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2016
Training Industry Magazine - Spring 2016
Transforming the Classroom Experience
Table of Contents
Onboarding Successful Leaders
Will the App Become the New Classroom?
The Evolving Classroom
Developing Micro-Learning for Micro-Moments
Testing the Waters with Mobile Learning
Incorporating Instant Messaging into Communciations Training
Tools for the Mixed Physical and Virtual Classroom
Training a Diverse Workforce
Next Generation Classroom: Providing the Ultimate Learning Experience
Meeting the Five Moments of Need
Save the Learners: Build a Serious Game Strategy
Universal Design for Learning
Cars.com: Revolutionizing the Classroom Experience
Crossing Cultural Training
The Changing Face of Training Outsourcing
Design Learning so Everyone Gets an 'A'
Creating Brain-Compatible Materials
Four Ways to Become an Agent of Learning, Not Change
BizLibrary Invests in the Science of Memory
Training Industry Magazine - Spring 2016