THOUGHT LEADERS 03 09 11 13 PERSPECTIVES By Ken Taylor The journey from manager to enabler requires coaching skills. GUEST EDITOR By Natasha Miller Williams Be willing to excel as a mentee for a clearer path to success. SCIENCE OF LEARNING By Srini Pillay, M.D. Adjust to a "readiness to change" mindset to increase ROI. DIVERSITY & INCLUSION By Dr. Shawn Andrews Get ahead of competitors by taking advantage of diverse talents. 15 51 53 55 BUILDING LEADERS By Sam Shriver & Marshall Goldsmith Coaches can enhance motivation by placing an emphasis on employees. SECRETS OF SOURCING By Doug Harward When sourcing coaches, be focused on desired outcomes. GEN WHY By Michelle Eggleston The skills that future leaders will need to possess are changing. TECH TALK By Amar Dhaliwal Technology is changing the way expertise is created and shared. INFO EXCHANGE 44 I CASEBOOK F5 learns through trial-by-error when deploying a social learning site that values learners. 46 I GLOBAL OUTLOOK Develop a leadership pipeline of globally savvy leaders through cultural education and experience. 48 I MEASURING IMPACT Being open to feedback provides valuable input on how to improve training within an organization. 56 I CLOSING DEALS Through its acquisition of The Marcus Buckingham Company, ADP is providing just-in-time coaching support. 57 I COMPANY NEWS Keep up with the latest in the training industry by reading news from the last quarter. 58 I WHAT'S ONLINE Find additional articles, case studies and information available only on TrainingIndustry.com. 59 I TRAINING TALK Review industry insights and poll results collected from learning leaders around the world. |6