Training Industry Magazine - May/June 2017 - 48
CASEBOOK
SUPPORTING THE CONTINUUM OF
LEADERSHIP DEVELOPMENT
BY ERICA DAVIS
EXECUTIVE PRESENCE
AT THE TRAININGS
REINFORCED THE
IMPORTANCE OF
THE PROGRAM.
Health care is in the midst of a rapid
change, requiring leaders to quickly
acquire the leadership skills essential
for success in today's ever-changing
environment. PeaceHealth, a regional
health care system with 800+ leaders
across three states, 10 hospitals and
multiple clinics, needed a cohesive
strategy for developing its leaders. At
the time, development opportunities
were available through select cohort
programs, requiring significant time
commitment, travel and cost in order
to participate. These programs were
targeted for director-level and above,
creating gaps in the development of
frontline supervisors and managers.
Leaders at PeaceHealth's larger hospitals
could access additional offerings;
however, remote or smaller locations
lacked those opportunities. As a result,
leaders did not have a common skillset.
DETERMINING THE PROCESS
To identify the skills needed and then
what to offer, an assessment was
conducted by learning and development
(L&D) in collaboration with human
resources. In response to identified
development opportunities, L&D developed
and launched Leadership Essentials. The
training series focused on how to
equip leaders with the fundamental
leadership and management skills
necessary to achieve the organization's
goals in today's changing health
| 48
care landscape. This new program
addressed leadership development
needs through a series of trainings
spread throughout the year, accessible
to any employee in a leadership role and
available at every hospital. Trainings
were targeted for supervisor, manager
and director-level leaders.
Leadership Essentials provided a
foundation of knowledge and skills,
creating a cohesive approach to
leadership
development
across
the organization. Skills included
coaching, leading change, performance
management, finances and hiring.
Each training was rolled out over the
course of six weeks across the entire
organization, providing access for
every leader. Recognizing leaders' busy
schedules, the interactive, in-person
sessions took no more than three hours,
and resulted in increased retention rates
from using shorter bursts of learning
spaced over time.
REINFORCING LEARNING
Every other month a new skill was
offered over the course of about a year.
This provided time for leaders to apply
each skill and allowed the learning to
sink in between sessions. The learning
management system was leveraged
for easy registration. A centralized
calendar, regular email announcements
and
presentations
at
monthly
leadership meetings communicated the
Table of Contents for the Digital Edition of Training Industry Magazine - May/June 2017
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210708
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200910
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200506
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20191112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20181112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112_se
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015fall
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015leadership
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015winter
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014spring
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013spring
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