Training Industry Magazine - July/August 2017 - 24

FINDING THE VALUE
IN INFORMAL LEARNING
BY SARAH DANZL

In the past, and perhaps
even still, at some
organizations, learning
is designed to push
the agenda of HR or
compliance. That typically
means instructor-led
classes in a formal setting,
an e-learning course on
an unappealing topic, or
training on a new tool.

But, if we take a step back and look
at how these methods and themes
compare to what our learners actually
want, and how they naturally behave in
2017, there is likely a disconnect.
How do I know? We asked the workforce
of numerous organizations what and
how they are learning for work. We
heard back from people at varying levels
of expertise and hierarchy - 512 of them,
to be exact.
We learned a lot. Employees follow the
path of least resistance, and gravitate
toward solutions that are quick and easy.
As a result, informal options (social and
on-demand learning) account for the
bulk of employees' development. Just
how much? Nearly 50 percent of people
told us they search the internet, and 43
percent browse specific resources online
when they need to learn something new
for work.
That's not to say that formal is obsolete,
because 70 percent told us they take
live, virtual or e-learning courses at least
once a year.
What all of this tells us is that people are
progressing every day, from a variety
of sources. And they want to grow;
75 percent invested their own money

| 24

(an average of $339) in career-related
development over the last 12 months.
The most effective learning leaders
are recognizing that they need
both formal training and informal
learning experiences, and that giving
people an environment built around
their needs as a learner will drive more
learning activity.
Facilitating a continuous learning
environment has benefits greater than
just the L&D team. Xilinx found that
when learning was exciting and easy to
obtain, employees were more engaged
and productive - a metric even other
businesses could get behind.
It might come as a surprise, but
employee engagement is nearly as
important as the bottom line. Research
from Gallup tied engaged employees to
better customer ratings, productivity,
sales and higher profitability. But only
13 percent of employees worldwide are
engaged at work.
This means lots of waste. We know
creating learning is time-consuming
and expensive. When 87 percent of your
learner's aren't engaged, wasted time,
money and effort add up fast - to the
tune of more than $24 million a year


http://www.gallup.com/businessjournal/166667/five-ways-improve-employee-engagement.aspx http://www.gallup.com/businessjournal/166667/five-ways-improve-employee-engagement.aspx

Table of Contents for the Digital Edition of Training Industry Magazine - July/August 2017

http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200102
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20191112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190910
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190102
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20181112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180910
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112_se
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20161112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016sales
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015outsourcing
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015leadership
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008spring
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