Training Industry Magazine - July/August 2017 - 38

CAROLINE BRANT | DIREC TOR OF CLIENT SUCCESS, ZOOMI

FABIAN HERRERA | SWISSVBS

For years, corporate learning has failed the employee.
Now, the learning tech market is providing a new surge
of excitement, enabling L&D to make a huge impact on
learners and business outcomes. AR and VR are changing the
way we experience learning. Machine learning and artificial
intelligence reveal each individual's cognitive and behavioral
preferences as well as engagement. Not only can we see
where learners are engaging with content, we can prove
knowledge transfer, measure learning's impact on business
outcomes and truly individualize learning experiences with
AI-based personalization of content.

Technology trends have actively influenced newer
generations in terms of education. These so-called digital
natives are reluctant to embrace old pedagogy. Instead, the
eagerness of employees has forced organizations to replace
passive learning with more interactive learning experiences.
The "learning by doing" paradigm is more appealing to
generations who see constant and immediate feedback as
the norm, just like in the video games they played as children.

Artificial intelligence can predict whether you will get your
next assessment question right, based on your behaviors,
cognition and engagement. It shows when a particular slide
or snippet of video has a positive (or negative) impact on job
performance. Breakthroughs like this are changing the game;
the first organizations to embrace these technologies will
see dramatic results both within L&D and the organization.

DOUG STEPHEN | SVP, CGS ENTERPRISE LEARNING

Cutting-edge learning delivery methods such as augmented
reality (AR) and virtual reality (VR) have made digital, handson training more accessible to any organization's workforce, no
matter where an employee is located. Delivering learning via AR
or VR enables organizations to enrich the content with real-world
visuals, interaction and well-designed replicas. For example,
if trainees need to learn how to run tests at a data center,
delivering the content via AR enables employees to experience
the environment without being on-site at the data center.
Additionally, as consumer preferences continue to evolve,
delivering content via AR and VR will be crucial to keep
learners engaged in a world where attention spans continue
to shrink and users have come to expect the same digital,
hands-on and interactive content they consume in their dayto-day lives.

Secondly, augmented reality has the power to enhance
the world we perceive through our senses. Instructional
designers are creating hybrid learning experiences that
bridge the physical and the digital world. These experiences
help employees process information by adding a virtual layer
of information on top of manuals, charts, machinery and tools
through the features of their mobile devices such as camera,
gyroscope and GPS navigation.
Finally, millennials have been exposed to technology since
they were very young. This over-stimulation has conditioned
them to be more distracted, impatient and sometimes
underwhelmed. These modern learners place a high value on
engaging learning environments that are able to attract their
attention. Virtual reality offers unique immersive training
that directs their senses to the educational experience.
Realistic settings that simulate real-life scenarios can be used
to develop skills where context, engagement and decisionmaking are imperative in the learning path.

GEORGE ELFOND | CEO, RALLY WARE

With the wider use of AI and ML, we'll be able to deliver the
right training to the right people at the right time. Smart
systems will learn not only from the previous learning
experience of an individual but also from external factors,
such as changes in company's workflows or employee's
personal characteristics. This will lead to a much bigger effect
on talent development and on every company's growth.
Potential benefits of AI and ML extend well beyond
increased productivity. Companies that embrace these new
technologies will quickly gain a more competitive edge
with better-informed decision-making, greater operational
efficiency, cost savings, and greater returns on their
investment because:
*	With the ability to analyze volumes of data,
AI would result in quicker and better decisions.
*	Volumes of data would be aggregated and complex
analytical tasks completed in minutes.
*	Automating mundane tasks would free workers to
spend more time on creative and innovative activities.

| 38



Table of Contents for the Digital Edition of Training Industry Magazine - July/August 2017

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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2022
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210910
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https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
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