TABLE OF CONTENTS F E AT U R E S 10 18 26 32 38 FLIPPED KIRKPATRICK: DESIGNING LEARNING JOURNEYS FOR BUSINESS IMPACT By Arun Prakash | InfoPro Learning It's time for organizations to design learning experiences with the end in mind for maximum impact. BOOST EFFICIENCY AND DO MORE WITH LESS: 5 PRACTICAL IDEAS FOR LEARNING LEADERS By Paul Meskanick | General Dynamics IT Savvy learning leaders can increase strategic value and achieve high-impact results with fewer resources. CRITICAL MISTAKE ANALYSIS: CREATING EFFECTIVE HANDS-ON LEARNING EXPERIENCES By Dr. Gregg Collins | NIIT Design training focused on the skills that cause the most critical mistakes when performed in real life. DELIVERING CONTENT THAT LIVES UP TO EXPERIENCE By Phil Antonelli | Conduent Learning Learning leaders are constantly challenged to wrap content in a unique and engaging experience. DESIGNING PERFORMER-CENTRIC LEARNING SYSTEMS FOR MILLENNIALS, GENERATION Z AND BEYOND By Matt Donovan & Ann Rollins | GP Strategies Successful companies can engage employees from every generation in their own workplace development. 08 FRONTLINE CAPABILITY BUILDING: AN ELUSIVE DREAM? 14 WHEN GOOD CONTENT BECOMES GREAT 16 DESIGN BETTER, DESIGN BACKWARD 22 CONVERTING MOBILE LEARNING TO HTML5 24 SECRETS OF SUCCESSFUL LARGE-SCALE LEARNING PROGRAMS |4 By Priya Thiagarajan | Tata Interactive Systems By Jason Hathaway | CrossKnowledge By Michael Allen | Allen Interactions By Pascal Debordes | Cegos By Erin Krebs | SweetRush 30 SECURE MOBILE LEARNING FOR REAL-TIME PERFORMANCE SUPPORT 36 KEEPING A LID ON CONTENT UNTIL YOU DESIGN 42 ORGANIZATIONAL TENSIONS IN EMPLOYEE ONBOARDING 44 A WINNING APPROACH TO LEADERSHIP DEVELOPMENT By Phil Scheidhauer | Raytheon By Ashley Reardon | Kineo By Ron Zamir | AllenComm By Russ Becker | AchieveForum