Training Industry Magazine - Content Development 2017 Special Edition - 40


*	Leverage a scenario- or goal-based
approach connected to an ecosystem
of learning resources
*	Be instantly accessible across a range
of devices
*	Offer content in multiple formats
and using a range of media
*	Incorporate a strong content curation
strategy
*	Allow for social connections around
the learning, including peer mentoring
and coach networks

4|	NURTURE
The final step in the process is to nurture
the performer-centric learning ecosystem.
This stage is the continuous and deliberate
evolution of the first three steps. The key
to success is establishing two elements:
alignment with the organization's
evolving strategy and a rigorous but fluid
evaluation and measurement system.
Engagement is a continuous process, and
an ongoing two-way dialogue is critical
to finding strategically aligned stretch
opportunities. These opportunities will
benefit the organization but also enable
employees to add more skills to their
resume and to have experiences that
will benefit them outside of work. The
performance focus will always need to
evolve with the organization's internal
and external challenges and needs.
Accordingly, organizations will need to
adjust the learning ecosystem wrapping
the performers.
This step is where L&D organizations
will provide the greatest impact moving
forward. Instead of creating an onslaught
of formal and structured learning events,
their function will be to monitor and
measure how effectively each element is
performing and then to make evidencebased decisions on how to tweak
the dialogue, performance focus and
learning system.

A CRITICAL NEW ROLE
TO SUPPORT THE MODEL
As L&D organizations make the shift
toward a performer-centric learning

| 40

model, the need for a critical new role
is growing. Content/context curators,
learning Sherpas and virtual librarians have
emerged as critical links in the learningperformance ecosystem. Although all
employees find them valuable, millennials
and members of Generation Z have
especially connected with them.
These
professionals
help
make
connections between the performers
and the organization's content, resources
and networks. They don't create or own
a majority of the content; instead, they
are responsible for:
*	Searching and sifting through the
expanse of information
*	Creating meaning from the content
*	Sharing with and engaging the
performance community
*	Monitoring, adjusting and evolving the
performer-centric learning ecosystem
In many ways, content curators are the
architects of a successful, collaborative
experience through a partnered learning
approach. This experience will help
millennials succeed in owning their
learning experience. As they become
more comfortable, they then become the
guides for employees joining the team.
This longer-term plan accomplishes
several goals:
*	Enhances the nimbleness and
contributions of a generation that
requires ongoing engagement
*	Provides opportunities for millennials
and Generation Z to be successfully
self-sufficient without an overly
structured learning experience
*	Nurtures a collaborative learning
and teaching mindset that will
ripple through the organization

INDICATORS OF SUCCESS
Millennials have a natural curiosity that
will cause them to change jobs. Once in
place, key indicators of the performercentric learning system's success include
reduced attrition rates due to lack of
development. Organizations should also

THE FOUR PHASES OF
DEVELOPING A LEARNERCENTRIC APPROACH
1	|	ENGAGE

		Connect employees to the organization using
a performer-centric approach.
2	|	FOCUS

		Focus employees on performance, align learning
systems to the point of their performance and
create a clear line of sight to performance impact.
3	|	WRAP

		Allow employees to identify the direction
of their learning, and wrap them with the
resources they need.
4	|	NURTURE

		Explore, cultivate and nurture the learning
opportunities to satisfy employees' need for
development and keep them continually growing.
see millennials taking the opportunity to
mentor and develop new hires. We want
the millennial workforce to understand
that they may be newer to their roles
and the organization, but they have
great advantages to offer their new
colleagues. When people not only choose
to fulfill their learning goals but also help
determine how their learning happens,
it's a strong indicator that the learning
approach is working. Finally, successful
performer-centric learning systems see
millennials become a participating force
in self-managed learning communities.
As society changes, so must L&D. Both
employees and learning professionals
are partners in the continually evolving
process of workplace performance.
The millennial generation brings the
workplace the gift of more collaborative
and efficient approaches to learning -
an opportunity everyone can learn from
moving forward.
Matt Donovan is the vice president of the
Learning Solutions Group at GP Strategies. Ann
Rollins is a senior instructional designer at GP
Strategies. Email Matt and Ann.



Table of Contents for the Digital Edition of Training Industry Magazine - Content Development 2017 Special Edition

Perspectives
Table of Contents
Infographic
Frontline Capability Building: An Elusive Dream?
Flipped Kirkpatrick: Designing Learning Journeys for Business Impact
When Good Content Becomes Great
Design Better, Design Backward
Boost Efficiency and Do More with Less: 5 Practical Ideas for Learning Leaders
Converting Mobile Learning to HTML5
Secrets of Successful Large-Scale Learning Programs
Critical Mistake Analysis: Creating Effective Hands-On Learning Experiences
Secure Mobile Learning
Delivering Content That Lives Up to Experience
Keeping a Lid on Content Until You Design
Designing Performer-Centric Learning Systems for Millennials, Gen Z and Beyond
Organizational Tensions in Employee Onboarding
A Winning Approach to Leadership Development
What's Online
Company News
Training Industry Magazine - Content Development 2017 Special Edition - Intro
Training Industry Magazine - Content Development 2017 Special Edition - Cover1
Training Industry Magazine - Content Development 2017 Special Edition - Cover2
Training Industry Magazine - Content Development 2017 Special Edition - Perspectives
Training Industry Magazine - Content Development 2017 Special Edition - Table of Contents
Training Industry Magazine - Content Development 2017 Special Edition - 5
Training Industry Magazine - Content Development 2017 Special Edition - Infographic
Training Industry Magazine - Content Development 2017 Special Edition - 7
Training Industry Magazine - Content Development 2017 Special Edition - Frontline Capability Building: An Elusive Dream?
Training Industry Magazine - Content Development 2017 Special Edition - 9
Training Industry Magazine - Content Development 2017 Special Edition - Flipped Kirkpatrick: Designing Learning Journeys for Business Impact
Training Industry Magazine - Content Development 2017 Special Edition - 11
Training Industry Magazine - Content Development 2017 Special Edition - 12
Training Industry Magazine - Content Development 2017 Special Edition - 13
Training Industry Magazine - Content Development 2017 Special Edition - When Good Content Becomes Great
Training Industry Magazine - Content Development 2017 Special Edition - 15
Training Industry Magazine - Content Development 2017 Special Edition - Design Better, Design Backward
Training Industry Magazine - Content Development 2017 Special Edition - 17
Training Industry Magazine - Content Development 2017 Special Edition - Boost Efficiency and Do More with Less: 5 Practical Ideas for Learning Leaders
Training Industry Magazine - Content Development 2017 Special Edition - 19
Training Industry Magazine - Content Development 2017 Special Edition - 20
Training Industry Magazine - Content Development 2017 Special Edition - 21
Training Industry Magazine - Content Development 2017 Special Edition - Converting Mobile Learning to HTML5
Training Industry Magazine - Content Development 2017 Special Edition - 23
Training Industry Magazine - Content Development 2017 Special Edition - Secrets of Successful Large-Scale Learning Programs
Training Industry Magazine - Content Development 2017 Special Edition - 25
Training Industry Magazine - Content Development 2017 Special Edition - Critical Mistake Analysis: Creating Effective Hands-On Learning Experiences
Training Industry Magazine - Content Development 2017 Special Edition - 27
Training Industry Magazine - Content Development 2017 Special Edition - 28
Training Industry Magazine - Content Development 2017 Special Edition - 29
Training Industry Magazine - Content Development 2017 Special Edition - Secure Mobile Learning
Training Industry Magazine - Content Development 2017 Special Edition - 31
Training Industry Magazine - Content Development 2017 Special Edition - Delivering Content That Lives Up to Experience
Training Industry Magazine - Content Development 2017 Special Edition - 33
Training Industry Magazine - Content Development 2017 Special Edition - 34
Training Industry Magazine - Content Development 2017 Special Edition - 35
Training Industry Magazine - Content Development 2017 Special Edition - Keeping a Lid on Content Until You Design
Training Industry Magazine - Content Development 2017 Special Edition - 37
Training Industry Magazine - Content Development 2017 Special Edition - Designing Performer-Centric Learning Systems for Millennials, Gen Z and Beyond
Training Industry Magazine - Content Development 2017 Special Edition - 39
Training Industry Magazine - Content Development 2017 Special Edition - 40
Training Industry Magazine - Content Development 2017 Special Edition - 41
Training Industry Magazine - Content Development 2017 Special Edition - Organizational Tensions in Employee Onboarding
Training Industry Magazine - Content Development 2017 Special Edition - 43
Training Industry Magazine - Content Development 2017 Special Edition - A Winning Approach to Leadership Development
Training Industry Magazine - Content Development 2017 Special Edition - 45
Training Industry Magazine - Content Development 2017 Special Edition - What's Online
Training Industry Magazine - Content Development 2017 Special Edition - Company News
Training Industry Magazine - Content Development 2017 Special Edition - Cover4
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