I N THIS I S S U E THOUGHT LEADERS 3 PERSPECTIVES 9 GUEST EDITOR 11 13 By Ken Taylor Drive innovation by delivering more learner-focused training. By Jeff Morgan Improve engagement and retention rates by using storytelling in training. 15 49 BUILDING LEADERS By Sam Shriver and Marshall Goldsmith Progressively disrupt the status quo by using a variety of tools in the toolbox. SECRETS OF SOURCING By Doug Harward Leverage technology and tools to improve the learning process to improve skills. SCIENCE OF LEARNING By Srini Pillay, M.D. The right tools and approach can help deliver engaging learning experiences. PERFORMANCE MATTERS By Julie Winkle Giulioni Reimagine learning by looking past the common sequence of training events. 51 LEARNER MINDSET By Michelle Eggleston Learning must be relevant to the learner and the business to impact change. 53 WHAT'S NEXT IN TECH 54 CLOSING DEALS 55 COMPANY NEWS By Eric Sharp Key tools and a strategic approach to learning can result in a more skilled workforce. INFO EXCHANGE 44 CASEBOOK 46 MEASURING IMPACT MetLife improved talent development in sales trainees with relatable and engaging training. Customer satisfaction measurements should take retention, advocacy and trends into account. CONNECT WITH US |6 1 (866) 298-4203 The data around digital credentials can support talent and learning development. Keep up with the latest in the training industry by reading news from the last quarter. editor@trainingindustry.com TrainingIndustry.comhttps://www.twitter.com/trainingindustr https://www.linkedin.com/company/training-industry-inc-/ http://www.facebook.com/pages/Training-Industry/188504131192964 https://www.trainingindustry.com/