Training Industry Magazine - March/April 2019 - 3

PERSPECTIVES
KEN TAYLOR

TRAINING IN
ANOTHER DIMENSION

This issue of Training Industry Magazine
focuses on creating an immersive
learning environment through the
practical application of new technologies
like augmented reality (AR), virtual
reality (VR) and artificial intelligence (AI).
Emerging technologies create immense
opportunities for corporate training,
especially in situations where practicing
new skills is dangerous. High risk
doesn't just equate to physical danger
like avoiding a chemical skill but also
challenging topics like how to provide
difficult feedback.

AI-DRIVEN CONTENT
CURATION
APPLICATIONS
CAN HAVE A
SIGNIFICANT IMPACT
ON OUR QUEST
FOR RELEVANCY
AND CONSISTENCY
OF THE LEARNER
EXPERIENCE.
As learning and development (L&D)
professionals, we are often focused on
controlling environmental distractions
when designing a learning experience.
While these new technologies can help
with that, they can also present a few

obstacles like poor learning construct,
physical illness using the technology,
or user challenges interacting within
the environment.
I believe the opportunity for L&D is to
include this type of technology into
training that must scale, must include
practice to retain skills or require an
application of skills, and involves a certain
level of learner risk. This technology
is especially useful for learning
experiences where learner level tracking
is critical to full course completion, such
as when demonstrating the mastery of
a competency is the measure of success.
The ability to create "reusable"
environments is cost-effective and allows
L&D professionals to introduce new
scenarios beyond the initial application.
For example, consider a leadership
development tool that allows the learner to
practice critical meetings like performance
reviews, feedback sessions, or negotiating
compensation changes by interacting in an
office environment with a virtual employee.
Since this office environment has already
been created, new incremental skillfocused scenarios can be added relatively
inexpensively. Additionally, focusing the
training on micro-skill building will help
reduce complexity and the need to recreate
in the future.

The idea of practicing skills and
techniques, and receiving feedback
from the instructor, coach or the AI
engine is where these applications take
flight. Beyond AR or VR, I feel that AIdriven content curation applications
can have a significant impact on our
quest for relevancy and consistency
of the learner experience. I have seen
demos where the engine truly simplifies
the administrator's role in both finding
and selecting curated content of
all types.
As an industry, the applications of these
new technologies are beginning to take
form, and the hope for their impact on
company performance is great. Bestin-class corporate learning teams are
testing the application of these tools in
the learning experiences and programs.
Those leading the pack have deployed
an application in the context of a larger
learning initiative.
As always, we would love to hear
your thoughts about the perspectives
shared in the magazine, and please
feel free to send any content ideas for
future consideration.
Ken Taylor is president and editor in chief of
Training Industry, Inc. Email Ken.

T RAIN IN G I N DU STR Y M AGAZ INE - TRAINING IN ANOTHER DIMENSION 20 1 9 I WWW. T RAI NINGINDU S T RY . C OM/ MAGAZ I NE

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https://www.trainingindustry.com/magazine

Table of Contents for the Digital Edition of Training Industry Magazine - March/April 2019

http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190102
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20181112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180910
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170304
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112_se
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20161112
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016sales
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015outsourcing
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015leadership
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009spring
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009winter
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008fall
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008summer
http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008spring
http://www.nxtbookMEDIA.com