Solutions 2009 - (Page 44) 44 ISO 9001: 2000 Internal Auditor This in-depth interactive course is designed for those currently involved with quality auditing and for new internal auditors who wish to become proficient using this standard. Internal auditing is among the most important steps on the road to achieving, maintaining and improving your quality system. Topics include: • • • Understanding ISO 9001: 2000* — Review of the requirements, including interpretations of difficult to understand clauses and getting to know what the standard requires Implementation — Practical strategies for implementing and improving your quality management system to achieve compliance with the 2000 standard and do it effectively and efficiently Internal Quality System Audits — Internal auditor qualification, communication skills, handling conflicts, auditing dos and don’ts, planning and preparing for audits, performing audits and auditor maintenance Corrective Action — Audit follow-up, getting to root causes of non-conformance issues, verifying corrective action and satisfying your registrar Auditing Exercises — Opportunities to practice newly acquired skills with mock drills and exercises designed to reinforce understanding of the standard and auditing techniques Mentoring — With an additional day of on-site training, allow CIS staff to work with the newly-trained team to accelerate learning and improve its proficiency in finding improvement opportunities and addressing issues that need corrective or preventive action during the initial audit. March 10-11. . . . . . . . . Nashville CIS-QA-IIA-OE-031009-1 CIS-QA-IIA-OE-031709-1 March 17-18. . . . . . . . . . Jackson March 24-25. . . . . . . . . Knoxville CIS-QA-IIA-OE-032409-1 Course fee — $295 • • • This course can be delivered at your facility. Contact your CIS field agent for more information. * Included in this class are discussions of ISO9001-2008 requirements. Center for IndustrIal servICes (888) 763-743 • W W W. C I S . T E N N E S S E E . E D U • (615) 532-8657 http://WWW.CIS.TENNESSEE.EDU
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