Solutions 2009 - (Page 5) TABLE OF CONTENTS ABOUT OUR CENTER Letter from the Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Tennessee Manufacturing Extension Program . . . . . . . . . . . . . . . . . 8 Manufacturing Research and Development . . . . . . . . . . . . . . . . . . 53 SBIR and UTUC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Procurement Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 56 BUSINESS TRANSFORMATION Rapid Enterprise Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Business Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ENERGY MANAGEMENT Energy Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Energy Management Certificate I . . . . . . . . . . . . . . . . . . . . . . . . . 12 Energy Management Certificate II . . . . . . . . . . . . . . . . . . . . . . . . . 12 ENvIRONMENTAl Environmental and Regulatory Reporting Hazardous Waste Annual Report . . . . . . . . . . . . . . . . . . . . . . . . 13 Tier II Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Industrial Air Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Hazardous and Special Wastes . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ISO 14001: 2004 EMS Implementation . . . . . . . . . . . . . . . . . . . 14 ISO 14001: 2004 Internal Auditor . . . . . . . . . . . . . . . . . . . . . . . 15 Tennessee Environmental Regulatory Overview (TERO) . . . . . . . 15 Train-the-Trainer Program – Environmental Compliance . . . . . . . 16 Special Request – Form R Report . . . . . . . . . . . . . . . . . . . . . . . . 16 HEAlTH AND SAFETY Health and Safety Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Hazardous Waste Site Worker 40-Hour Site Worker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 8-Hour Site Worker Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 24-Hour Operations Level Emergency Response . . . . . . . . . . . . . 19 24-Hour Emergency Response Technician . . . . . . . . . . . . . . . . . 19 8-Hour Emergency Response Refresher . . . . . . . . . . . . . . . . . . . 19 Incident Command Communicating During Emergencies . . . . . . . . . . . . . . . . . . . . . 20 DOT Compliance Training 16-Hour DOT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 8-Hour DOT Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 OSHA Safety Management Compliance OSHA 10-Hour General Industry . . . . . . . . . . . . . . . . . . . . . . . . . 21 OSHA 30-Hour General Industry . . . . . . . . . . . . . . . . . . . . . . . . . 22 Confined Space Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recordkeeping – 300 Log (4 hours) . . . . . . . . . . . . . . . . . . . . . . 22 OSHA Written Programs and Training – The Requirements . . . . . 22 10-Hour OSHA Construction Workshop . . . . . . . . . . . . . . . . . . . 23 30-Hour OSHA Construction Workshop . . . . . . . . . . . . . . . . . . . 23 8-Hour Excavation Competent Person . . . . . . . . . . . . . . . . . . . . 23 16-Hour Manhole Operations and Safety Training . . . . . . . . . . . 23 Ergonomic Basics for Manufacturing . . . . . . . . . . . . . . . . . . . . . 24 Industrial Hygiene Made Easy . . . . . . . . . . . . . . . . . . . . . . . . . . 24 First Aid, CPR and AED Workshop . . . . . . . . . . . . . . . . . . . . . . . 24 Accident Investigation Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Safety Committee Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Clandestine Methamphetamine Lab Decontamination Contractor Class (24 Hours) . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Certified Hazardous Materials Manager Overview Course . . . . . 26 Bloodborne Pathogens Workshop and Healthcare Update . . . . . 27 Hospital Decontamination Course . . . . . . . . . . . . . . . . . . . . . . . 27 Conducting Work Hazard Assessment . . . . . . . . . . . . . . . . . . . . 27 Design a Customized Safety Training Program . . . . . . . . . . . . . . 28 Safety for Supervisors (Safety through Teamwork) . . . . . . . . . . . 28 OTI Training Institute Courses (Federally Sanctioned) OSHA Standards for Construction (Trainer) . . . . . . . . . . . . . . . . . 29 OSHA Standards for General Industry (Trainer) . . . . . . . . . . . . . . 29 OSHA Standards for Construction Update . . . . . . . . . . . . . . . . . . 30 OSHA Standards for General Industry Update . . . . . . . . . . . . . . 30 OSHA Standards for Construction (Pre-requisite) . . . . . . . . . . . . 30 OSHA Standards for General Industry (Pre-requisite) . . . . . . . . . 31 Medical Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 HUMAN PERFORMANCE TECHNOlOGY Human Performance Technology Overview . . . . . . . . . . . . . . . . . . 32 leadership Essentials Essential Skills of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Essential Skills of Communicating . . . . . . . . . . . . . . . . . . . . . . . 33 Coaching Job Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Communicating Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Managing Complaints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Delegating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Developing Performance Goals and Standards . . . . . . . . . . . . . . 34 Effective Discipline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Improving Work Habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Providing Performance Feedback . . . . . . . . . . . . . . . . . . . . . . . . 35 Resolving Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Supporting Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 leadership Plus Leading Successful Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Hiring Winning Talent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Motivating Team Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Solving Workplace Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Developing and Coaching Others . . . . . . . . . . . . . . . . . . . . . . . . 36 Retaining Winning Talent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Service Curriculum STAR Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Dealing with Difficult Customer Situations . . . . . . . . . . . . . . . . . 37 Delivering Customer Focused Service . . . . . . . . . . . . . . . . . . . . . 37 Making Customer Recommendations . . . . . . . . . . . . . . . . . . . . . 37 Online learning Leadership Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Leadership Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Service Curriculum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 FirstNet Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 ToolingU .com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Most of the courses offered by the UT Center for Industrial Services have been approved as continuing education credit. Consult CIS for specific details. (888) 763-743 • W W W. C I S . T E N N E S S E E . E D U • (615) 532-8657 CONTINUING EDUCATION CREDIT http://WWW.CIS.TENNESSEE.EDU
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