Solutions 2009 - (Page 52) 52 Training Within Industry — TWI TWI was developed in the U.S. during World War II to train replacements in industries while the original employees went to war. It provided rapid and consistent training and is recognized as part of what helped the Allied forces secure victory as they boosted industrial production and out-produced the enemy. The program was developed by a group of the best U.S. experts in training and development at that time. Their initial approach to boosting industrial production involved deploying consultants to each factory to assess the situation and develop a customized approach to increasing production. This approach failed due to inconsistency, lengthy implementation schedules and the inability to tap into the productive potential of the employees. The experts soon refocused their approach to tap into the knowledge of the supervisors. TWI consists of three separate programs: JR — Job Relations is the starting point of TWI implementation. Job Relations training teaches supervisors how to handle problems, how to prevent them from occurring, and aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are extremely conducive to teaching the basics of consensus building and individual problem solving. This program lays the groundwork upon which to build the next step of stability into the processes. JI — Job Instruction is the next step in developing basic stability of your processes. This program provides the method to quickly, safely and conscientiously instruct an operator on how to perform a job. As is frequently the case, most processes are performed by various workers using different methods. Job Instruction requires you teach the process one way, and thereby creates a standard method. The basis of stability is generated by doing the same thing the same way across operators and shifts. By utilizing Job Instruction you gain the benefits of consistent training and also develop a stable process to apply continuous improvement upon. JM— Job Methods wraps up your continuous improvement program by building on the skills of the operators and first line leaders (team leaders, supervisors, cell leaders etc.). This program will enhance most team-based continuous improvement programs by delivering a high volume of small incremental improvements from individuals. Job Methods provides a system to get the most out of manpower, machines and materials currently available. It conditions and develops individuals to break down a job to its details and eliminates wasteful tasks, combines and rearranges necessary tasks and simplifies those tasks that are required. These three programs provide synergy and support for each other by preparing people to make a change using JR, creating a stable process that can be improved using JI and improving the process using JM. This iterative cycle fosters effective continuous improvement. Our staff members were taught by a Toyota Master Trainer for TWI. Call (888) 763-7439 for course dates, fees and to schedule this event at your facility. CIS-LM-TWI-IP-002309-1 Center for IndustrIal servICes (888) 763-743 • W W W. C I S . T E N N E S S E E . E D U • (615) 532-8657 http://WWW.CIS.TENNESSEE.EDU
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