Solutions 2009 - (Page 6) TABLE OF CONTENTS (cont’d) HPT Consulting Services Human Resource Management . . . . . . . . . . . . . . . . . . . . . . . . Focus on Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What Does HPT Do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performance Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cause Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intervention Selection and Design . . . . . . . . . . . . . . . . . . . . Who to Call for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . QUAlITY MANAGEMENT Quality Management Systems General Overview . . . . . . . . . . . . ISO 9001: 2000 Internal Auditor . . . . . . . . . . . . . . . . . . . . . . . . . ISO/TS 16949: 2002 Internal Auditor . . . . . . . . . . . . . . . . . . . . . Disciplined Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISO/TS 16949: 2002 and ISO 14001 EMS Dual System – Internal Auditor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lEAN MANUFACTURING General Overview of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . Lean Manufacturing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . Lean Certificate Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kaizen Facilitator Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lean Office Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Value Stream Mapping Event . . . . . . . . . . . . . . . . . . . . . . . . . . . Workplace Organization and Visual Controls Event (5-S System) . Total Productive Maintenance Event . . . . . . . . . . . . . . . . . . . . . . Mistake Proofing Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quick Changeover/Setup Event . . . . . . . . . . . . . . . . . . . . . . . . . . Training Within Industry – TWI . . . . . . . . . . . . . . . . . . . . . . . . . . Shingo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 41 41 41 41 42 42 43 44 45 45 46 47 48 48 49 49 49 50 50 50 51 52 57 SIX SIGMA Six Sigma Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Six Sigma Green Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Six Sigma Black Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 GENERAl INFORMATION AND FORMS Course Electronic Registration (Solution Point) . . . . . . . . . . . . . . . 7 Medical Evaluation Form for HAZWOPER Training . . . . . . . . . . . . 61 Course Registration (Hard Copy Format) . . . . . . . . . . . . . . . . . . . 62 Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Course and Office Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Regional Field Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 MANUFACTURING RESEARCH AND DEvElOPMENT INSTITUTE Manufacturing Research and Development Institute (MRDI) . . . . 53 INNOvATION AND GROWTH Small Business Innovative Research SBIR Proposal Writing Workshops . . . . . . . . . . . . . . . . . . . . . . SBIR/STTR Assistance Programs . . . . . . . . . . . . . . . . . . . . . . . . The University of Tennessee University Center (UTUC) Competitiveness Assessments . . . . . . . . . . . . . . . . . . . . . . . . . Direct Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . Proposal Writing Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . New Product Development and Commercialization . . . . . . . . . Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 54 55 55 55 55 55 GOvERNMENT CONTRACTING PTA 101: Basics of Government Contracting . . . . . . . . . . . . . . . 56 PTA 102: Basics of Tennessee State Government Contracting . . 56 PTA 301: Completing 8(a) Business Development and Small Disadvantaged (SDB) Certification Applications . . . . . . . 56 Most of the courses offered by the UT Center for Industrial Services have been approved as continuing education credit. Consult CIS for specific details. (888) 763-743 • W W W. C I S . T E N N E S S E E . E D U • (615) 532-8657 CONTINUING EDUCATION CREDIT http://WWW.CIS.TENNESSEE.EDU
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