Renew Magazine - September/October 2008 - (Page 8)

editor’s letter Last spring, my husband and I visited a resort and spa in Mexico that used a delicious lemon-scented line of body products throughout. I took several of the products home to remind me of the trip, but once I ran out, I had to ﬁnd more! I searched the Internet and soon enough, I was fully restocked on my favorite lemony products. Every time I use them—every day—I’m taken back to our trip, that resort, that spa. It’s powerful what scents can Finding a solution to a remind us of, and it’s in that vein that this month problem is why your we’re covering the treatment experience. clients come to you— Starting with the Sensory Spa Experience on and makes you the page 36, you’ll ﬁnd ideas on how to make your spa unforgettable for your guests. Tap into their ﬁve trusted professional. senses with signature scents, yummy treats, soothing visuals, comforting linens and robes, and sounds that will be music to their ears, and they’ll be coming back to see you over and over again. Then, in the Art of Listening on page 40, make sure you’re giving guests a great consultation by asking the right questions and probing for the true answers. Finding a solution to a problem is why your clients come to you and it’s what makes you the trusted professional you are. In Reﬂect this month, on page 22, you’ll hear from your peers about what they do to create the best possible spa environment for their clients. If you want to share what you think about the spa industry, now is your chance! Join our SpaProview panel. Every other month, you’ll receive a short survey covering two or three topics, including a Reﬂect question for an upcoming issue. As a bonus, if your response to the Reﬂect question is published, you’ll receive a special gift. Sign up at www.spaproview.com. As always, we’re happy to get feedback you on what you think about this issue and what you’d like to see more of in the pages of renew. So don’t hesitate to drop a note! Melissa Segars Hill Editor P.S. Can’t wait for the next issue of renew? Make sure to subscribe for our free monthly e-newsletter, Renew Reports: Skin Care. Go to renewprofessional.com to sign up! www.renewprofessional.com e-mail: mhill@vancepublishing.com phone: 203-253-4914 fax: 847-634-4342 400 Knightsbridge Pkwy Lincolnshire, IL 60069 8 renewprofessional.com sept/oct 2008 http://renewprofessional.com http://www.spaproview.com http://www.statlistics.com/vance http://renewprofessional.com http://WWW.RENEWPROFESSIONAL.COM http://www.renewprofessional.com http://www.renewprofessional.com http://renewprofessional.com http://www.renewprofessional.com

Table of Contents Feed for the Digital Edition of Renew Magazine - September/October 2008

Renew Magazine - September/October 2008 Contents Editor's Letter Renew Face/Body/Spirit/Mind Décor Spa Spotlight Reflect Your Business Renew How-To Cards Editor's Picks Role Models The Sensory Spa Experience The Art of Listening In the Room Solutions Inside Ingredients

Renew Magazine - September/October 2008

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