Winston-Salem Business Magazine - April 2008 - (Page 21)

and even with suppliers. “Today, it’s not the old closed door attitude. Things are moving fast …it demands real time sharing of information. ENFO is a portal where all the information is stored and retained.” “At one time, e-mail was the most efficient way to communicate within an organization. It was fast & it got the message to everyone at the same time. Now, we are all overloaded with e-mail. We can’t tell what’s important or which ones we really need to read. ENFO allows employees to communicate on an as-needed basis. You see what you need to see. That makes the whole operation more efficient. Don’t get me wrong, I love e-mail. It’s great for sending baby pictures to friends” says Michael. ENFO also acts as a virtual conference room for discussion with clients, suppliers…whoever plays a part in the process. “Our clients plan, manage, analyze, and track all aspects of a project, while sharing and discussing project information with suppliers, clients and strategic partners. And all in a very secure environment.” MMC, an ad company with offices in Winston-Salem and Shanghai, is another client of ENFO SOLUTIONS. Owner Marian Bell says, “It’s not what you know…it’s knowing how to access what you know. That’s the advantage with ENFO. Our clients pull up estimates or check printing status without even calling us. Suppliers access specs of previous jobs. Plus, we have ongoing, documented project discussions. Everyone has a sense of confidence, even halfway around the world.” Michael explained that clients don’t pay for their custom software setup development. ENFO is subscriptionbased. Once the system is up and running, clients are charged a monthly fee. “If customers aren’t happy and feel they are not getting real value from ENFO, we know they won’t renew their subscription. We work hard to continuously provide excellent service and support. We stay involved with clients and are there to tweak the system as the clients’ needs change…and of course, they always do! That’s the nature of business today.” “At one time, e-mail was the most efficient way to communicate within an organization. It was fast & it got the message to everyone overloaded with e-mail. We can’t ones we really need to read.” at the same time. Now, we are all tell what’s important or which WINSTON-SALEM BUSINESS | 21 http://www.salemfinancialgroup.com

Table of Contents Feed for the Digital Edition of Winston-Salem Business Magazine - April 2008

Winston-Salem Business Magazine - April 2008 Contents Wake Forest University Smitty's Notes BBB Marketplace Ethics Awards Better Business Bureau A Winning Market Strategy ENFO Solutions Serving Winston-Salem for 80 Years Business Bites Money Matters Intelligent Communities Smart Marketing Local Business Calendar

Winston-Salem Business Magazine - April 2008

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