Zaner-Bloser PreK-8 Catalog 2008-2009 - (Page 106) Ordering & Customer Service Information Visit www.zaner-bloser.com Customer Service Call 800.421.3018 from 8:00 AM to 6:00 PM EST, Monday–Friday. If you have questions about materials you have already received, have your packing slip or invoice available when you call. Both contain information that will help us access your order quickly. If you have not received the materials you ordered, have your purchase order number and the date you placed your order available before you call. School Prices This catalog shows school prices, which include a 25% discount from the retail price. For more information, see Retail Prices. Contact our Customer Service Department at 800.421.3018 about special discounts available on volume paper purchases. Prices are “each” unless otherwise noted. Availability of some items is limited. Zaner-Bloser reserves the right to change prices without notice. Examination Copies Complimentary examination copies of certain materials in this catalog are available to schools planning volume purchases. To make arrangements, call us toll free at 800.421.3018, or contact your local Educational Sales Consultant (see list on page 108). Look for • State Correlations • Research • Teacher Resources • School to Home • Product Samples • Online Activities Most of the products in this catalog may also be purchased online. Go to www.zaner-bloser.com and click on the Teachers’ Store link. We accept VISA, MasterCard, or Discover Card as payment for online orders. Purchase orders and checks can be submitted using our printable invoice feature. Retail Prices Zaner-Bloser limits the sale of Teacher Editions, Manuals, and Guides to approved educators and educational institutions. Merchandise shipped to any location other than a school or school warehouse will be charged retail price. Bookstores, individuals, and non-school customers are charged retail price. To calculate the retail price of a product, divide the catalog price by 0.75. EXAMPLE: Catalog price $10.00 ÷ 0.75 = Retail price $13.33. Orders from individuals cannot be invoiced and must be accompanied by full payment or charged to VISA, MasterCard, or Discover Card. Shipping and Processing Shipping and Processing charges are prepaid and added to the invoice as a separate item. If payment for educational materials is enclosed with your order, please add 9% or $5.00, whichever is greater, to cover standard shipping and processing. Zaner-Bloser will choose the best shipping method for standard delivery. Most orders are shipped within 72 hours. For express shipping, call Customer Service at 800.421.3018. Tax Add state and local taxes to the total amount of your order, if applicable. If tax exempt, be sure to include your tax exemption number or a copy of your tax exemption certificate to qualify for zero sales tax. Returns To ensure that you receive credit, contact Zaner-Bloser’s Customer Service Department at 800.421.3018 for authorization to return materials. Materials must have been purchased within six months and be in resalable condition. Please do not return materials to the PO Box address. Return to: Zaner-Bloser Educational Publishers, Returns Department, 4555 Lyman Drive, Hilliard, OH 43026. Prices in effect September 1, 2008. Prices good through August 31, 2009. All orders are subject to acceptance by Zaner-Bloser in Columbus, Ohio. Zaner-Bloser reserves the right to change prices without notice. TO ORDER Customer 800.421.3018 Service 8:00 AM– 6:00 PM EST, Monday –Friday Mail Send your completed order form or school purchase order to: Zaner-Bloser Attn: Order Dept, PO Box 16764 Columbus, OH 43216-6764 800.992.6087 If you are using a school purchase order, be sure to list the product item number, quantity, and price of each item you wish to order. Include shipping and processing. www.zaner-bloser.com Fax Online 106 Zaner-Bloser The Language Arts and Reading Company http://www.zaner-bloser.com http://www.zaner-bloser.com http://www.zaner-bloser.com
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